TAKE MY ADVICE AND DON'T USE THIS VENDOR. THE QUALITY OF THE WORK WAS AWFUL AND THEY ARE DISHONEST. I took them to small claims court and the judge ordered them to pay me $500. They didn't pay and are now in violation of a court order. I brought in three upholstered chairs and a sofa to be recovered, based on a referral and Yelp. One of the chairs was returned and curved piece of wood that formed the leg and the chair fell off the first time I tried to pick it up to move it. The the cover for the back was crooked and Raphael said he didn't know how to fix it. I got out some pins and showed him how it could be done. He took it to fix it and I haven't seen it since. The fabric around that arm was puckered, but he used so much glue to reattach it I'm afraid the if I try to have the wood removed it will destroy the chair. I had 2 other upholstered chairs. First the back covers were to small, then they were too big, then they were different lengths. The biggest problem was the sofa. Thsere were numerous problems. Every time I pointed out a problem Rafael would say, "That's a problem and it should be fixed." The cushions hung out 4" beyond the frame and beige zippers were used with dark grey fabric. He explained that the overhand happened because the stuffing should have been replaced. I told him that since I'm not a professional, I took his word for what was causing the problem. I asked why the people working on the piece hadn't told me about this problem, because if they had I would have immediately authorized them to replace the foam. He said some of the people who do the work are better than others, and my work had been done by the less competent people. I asked if he could have the better qualified people redo the work. He said this was not possible because the more competent people wouldn't work on jobs that other people had not done properly. I asked if this meant that the furniture would be given back to the people who had already worked on my furniture, and he said, "yes". I then asked why they would do a better job this time and he had no answer. It didn't make sense to me that if the people who had messed up the job originally would magically do a better job now. No answer. During this period, I had numerous conversations with his customer service person. Almost every time I called her, she told me that she understood my problem but couldn't reach the boss who would make the decision. She also told me that I was a patient, reasonable person and she was sorry she couldn't help me better. Eventually, in November, the customer service person told me that the boss had agreed that he pay for me to have the piece recovered some place else. At this point I had to buy new fabric and find another company to do the work. Once the work was complete, I submitted copies of the invoices for the fabric and the work and followed up with 2 calls last week. NO RESPONSE. By the dates on the emails, you can see this continued for over 5 months. I AM TRYING TO TAKE THEM TO SMALL CLAIMS COURT, BUT THEY ARE IGNORING SUBPOENAS. I AM OUT AMOST $3,000. read more

AFC Upholstery was the worst decorating experience I've ever had, and I'm an old hat at this! On January 29th, I brought in two couch seat cushions I wanted to be copied and five pillows. I wanted to have my beach cottage ready for the summer. I was told it would be 4 - 6 weeks. I called weekly after that. Excuse after excuse. I also brought in an authentic mid- centry setee on February 4th. Again I was told it would be 4 - 6 weeks. This week, I picked up both on October 4th. I was working with Tom. He has now retired, my guess, after all his screwups. Once I picked up my orders, Cindy was now in charge and could find my settee and fabric. That took another couple of weeks. I had to send pictures. Cindy didn't want to attach blame, but I was totally screwed. Not only did I call, but I also went in. Tom would tell me I was next. I asked Cindy was the only January or February order, and she said I was by far the last one received. I'm a nice person. I keep playing over and over again what I did to piss Tom off. Then I realized it was b/c I WAS nice, and he could get away with me. I didn't want to be firm for fear they would screw me over. Who knew, being nice did exactly what I was trying to avoid! Maybe it will be better with Cindy, but I have no intention of giving them any more of my business! read more

Got our 2 swivel chairs reupholstered. Excellent workmanship & good value . AFC did a good job.

WOW, I am more than impressed with this company. I have an expensive sectional that had a broken framing piece. I was very nervous about having someone fix it and damage the upholstery. AFC said they could do it no problem. They picked it up around noon yesterday. This morning I got a call from Cindy who asked if they could drop off this afternoon! I was still nervous that the job wouldn't be perfect, BUT IT IS! Amazing, better than new! Thank you so much. please use this company without hesitiation! Very reasonably priced as well! read more

AFC did a great job with my chairs. I gasped in delight when they were delivered. Wow. Great workmanship and really friendly staff. Thank you! read more

I love this company and their work. My first time going to them to have something reupholstered and it will not be the last. I'm literally looking around the house for something else to take to them. Their responsiveness, QUALITY OF WORK are beyond superbb. I truly appreciate the care taken with our chest. I cried when we got it back because it looked so good and the pillows were just the perfect touch to go with it. Thank you so much!!! read more

I called Mark in May 2015 to ask him about repairing a very nice, 19 year old Natuzzi leather sofa, part of a matching two piece set, which was in perfect shape except that the seat and armrest in the spot where I usually sit had started showing signs of wear over the years. He quoted me $400. I asked if he would be using the special "furniture grade" of leather which is used on furniture. His reply? "No, we usually use vinyl". Vinyl to repair a leather sofa? Seriously? I should have hung up, but instead I asked if he could use leather. He said he could but it would be $325 additional. I agreed. He took the sofa and returned it repaired, presumably with leather, a month later. I paid him the $725. At first the repair looked ok and I was happy. The color of the new material didn't match exactly but it was close, the workmanship seemed good, and as far as I could tell the new material was leather. But it wasn't. Soon enough, the new seat material began to crack and when outer layer peeled back it became obvious that it was not in fact leather at all, but vinyl. I called Mark on 4/20/2017, told him what was happening and he agreed to fix it. I mentioned using leather as he had agreed to do originally and he replied in some non-committal fashion - so I just said I had faith he would "do the right thing". He picked the sofa up again and brought it back a couple of weeks later with new material on the seat. Another year later the repaired armrests also began to crack and peel. Mark should not have used vinyl after I paid him extra to use leather, nor should he ever presume to use vinyl to repair leather furniture without the customer's explicit agreement and approval, but he did, and when he took the sofa back the first time to replace the vinyl seat he should also have replaced the vinyl on the armrests, but he didn't. Now fed up, I posted a very negative, 1-star review on several web sites. But Mark saw the review and responded that I should call him. I did and he offered to fix it again, and he did, with what I believe is real leather. (I insisted on seeing a sample before he installed it.) He should have used leather in the first place as promised and paid for, and when he took the sofa back the first time he should have replaced all the vinyl he used with leather, but he didn't. Still, to his credit, he did eventually (after 3 years) fix the sofa properly, but now there are two dissimilar types of leather, neither of which exactly matches the original, and I had to go through the aggravation of dealing with him and not having my sofa for a week or two not once, but three times. ]I am raising my rating therefore to 3-stars, but caveat emptor. read more

Great service- they offer delivery and pick up as well as fairly quick turnaround and excellent final product!

Exceptional service and beautifully done upholstery. I had my living room, dining room and extra rooms redone with AFC- beautiful quality work and such reasonable pricing. A great choice if you need upholstery work done. read more

AFC upholstery brought my college-worn couch cushions back to life! The parents told us to get rid of the couch, but Mark and the team at AFC took on the job. They put new tops on our cushions and even preserved some of the remaining side panels of each cushion. I really appreciated the quality of the work performed but I also appreciate all of the help they provided when it came to picking out the right fabric. My one suggestion is, as a customer, be accommodating and patient. As a recent transplant from a large city in California, I was initially surprised with the slow pace of updates on the work and difficulty reaching people on the phone. I actually ended up driving out to the shop and talking in person. When I arrived, I was a bit frustrated as I had hoped to get my cushions back on the sooner side and hadn't heard much. After working with the team onsite, My frustration disappeared. Everyone was so kind and helpful! They finished my cushions within a week with fantastic results. A huge shout out to Shannon and Miss King! They were instrumental in making my experience fantastic, and I cannot thank them enough. I will certainly be coming back to do business with them again. I will note that it may be worth bringing your own leather though if you want an entire couch reupholster. They are a fabric wear house, not necessarily a leather one, which was difficult to understand as this was my first time endeavoring to reupholster leather. While they have a selection of leather they can order, it might be worth getting it and bringing it in. read more

My headliner situation in my car was pretty bad by the time I called AFC but I'm so glad I did! They fixed it for me in just one day for a reasonable rate. Everyone I talked to was super friendly and I will definitely go back there for any upholstery needs! read more

I had an awesome experience with this company! They did an outstanding job on my dining room chair seats. The price was great and workmanship was wonderful! So nice and helpful! 5 Gold Stars! Will definitely use them again! read more