this place is horribly organized. I was rushed into an exam room after them taking my blood…read morepressure and weighing me. they did not care about bringing a doctor into the exam room, however... I waited 40 minutes with a headache and body cramps in a small room with people talking outside, opening patient's doors right next to me and a loud tv that the employee's were watching. Very uncomfortable experience. 1/10

Terrible bedside manner. The doctor was dismissive and argumentative. He made treatment…read morerecommendations that were nonsensical and got angry and abrupt when I asked questions.

I've been here many times and yesterday there was a new PA. The PA was very nice in the office and…read moreprescribed me medicines A & B. When I got to the pharmacy I got medicine C. I called the office to ask about the change and after an almost 25 min wait, the PA explained the change but forgot about medicine B. My son was also in that office earlier that day and I asked why she prescribed the same antibiotic that her just been on (since doctors have told me they don't recommend that.) The PA immediately got defensive and rude. Instead of explaining the decision they said "bc of his allergy there aren't many options!" I understand this but I just wanted to understand their decision. If I don't advocate for my kid who will? The PA's answers got really short and curt after that. Next time I go I'll call ahead and make sure that PA isn't there. Also, the young man upfront was talking so low, couldn't hear him, he obviously didn't want to help anyone and would rather continue playing on his phone.

I have been to many Urgent cares & this one is by far one of the worst experiences I have been…read morethrough. Even though some staff were super nice and friendly and the place was super clean, I still wouldn't recommend this place. I walked in at about 1:30 and was taken into the room at 2 ( not too bad with timing). Then I waited such a longg time for the dr. To just examine me and run out the room... left me there very confused with no kind of help once so ever. The dr also recommended me to a surgeon and happened to be the wrong surgeon... later that day I had to go to another place and got the care I needed! Overall the place was clean and some staff were friendly, but the dr. That was seeing me was completely unprofessional, misdiagnosed me & just simply was trying to rush...

I needed spine X-rays and was super impressed with this facility. I didn't have an appointment, but…read morewas in and out within an hour. They are so efficient, from the check in, to directing me to the right lab and the actual X-rays. Each staff member was courteous and attentive to my needs and explained everything they did along the way. I liked that they have covered parking spots and were shoving the walks to prevent further injuries for their patients.

I went for Blood Work in the early morning. It was fast no appointments and walk-ins are fine. i…read morewas in and out in less than 45 minutes. The staff was friendly and professional.

Definitely recommend my provider was very professional and kind. I received very good care. I would…read morerecommend this place to anyone who needs medical care.

This was the worst urgent care experience I have ever had. I have visited this facility many times…read moreand usually received decent service. However, today's visit was especially disappointing. I waited over an hour in the waiting area, even though there were no other patients in the waiting room waiting. Perhaps there was one person being seen.  When I was finally called in, the assistant took my vitals, then the doctor entered the room. She didn't introduce herself (I later learned that her name is (Bernice Monroe )and kept asking if I had been wheezing. I responded negatively, and she briefly listened to my lungs and heart--about ten seconds. She then said she would prescribe a steroid, claiming it would treat the condition if it was allergies. I questioned this, clarifying that my symptoms didn't suggest allergies, and explained I'd been experiencing a chest cough and chest pain for several days. During this, she visibly yawned, looking tired rather than disinterested. I voiced my concerns about the steroid, noting there was no reason to prescribe it. I asked if she detected signs of pneumonia or bronchitis, and she responded no, but still planned to prescribe a steroid for allergies. She said if my symptoms worsened, possibly indicating bronchitis, it would treat that too--despite my clear statements to the contrary. I also pointed out she hadn't examined my ears, nose, or throat. She rolled her eyes and said, "oh, it's one of those days," before grabbing a tongue depressor. When I asked her to wear gloves, as she had requested me to open my mouth, she threw the depressor away, declared she was done, and left. I was so shocked by this lack of care that I told the waiting people they were about to be seen by a terrible doctor. This outburst was completely unlike me. I was just so outraged. I am at a loss for words about this whole experience. I am very disappointed because this location is quite convenient for me.

On Friday, I called to receptionist and told her that I need to change dressing on my head after…read moreoperation for a skin cancer. She asked me about insurance information and she told that I can come in next day . when I came on next day, on Saturday the receptionist and nurse practitioner, Aaron rejected to help me initially because they "don't have a surgical supply", and later when I told that I would bring surgical supply and and I have all discharge paperwork where it was indicated that could do it by myself, but because it's on the head, I could not do it. The nurse practitioner Aaron was not very compassion and he told that without order from the surgeon, he cannot change a dressing. As a physician by myself I would consider such behavior of medical staff and unprofessional. I told them that just yesterday I had similar services in another urgent care without any problems. They told me go back to them. I am planning to contact with is a board of medical examiners of state of New Jersey with a complaint for such treatment me as a patient.

Awful!!! I had an appt for 9:00 am and they called at 8:00 the night before with "no caller id" and…read moreleft a message saying oh well couldn't reach you, due to snow we are closing. Go to Flanders. WTF!! Very unprofessional.

Medical care is good, and honestly besides the short staff and long wait its not bad. I had to go…read moreat the beginning of the year from the flu to get tested and had a fairly plesant experience. However. I have since been sent to collections by this sham of a clinic because they have yet to cash my check I was forced to mail them because they do not have a modern payment processor or webpage. Additionally as they "do not accept payment" inside, you can't even pay before you leave. Do not go to this debt center.

i can highly recommend Dr.Keith Jackson ENT for his exceptional knowledge, expertise, extensive…read moreexperience, warm and pleasant personality, and dedication to wellness for his patients. Wonderful experience on several occasion. Donna McCown

Horrible place! Waited 2 1/2 hours even with an appointment. My child had the flu and needed a…read moresteroid for her lungs and they refused to provide a dr note for school for the day before because they didn't physically see her. The day before she was in bed with 102 fever and vomiting 7 times. They said no note, that's the policy. I wouldn't come here again if it was the last medical facility on earth. They lost a patient of 15 years as I will now only go to Urgent Care.

went to the clinic and I was told they take my insurance but they coded it wrong like it was an…read moreoffice visit and the insurance won't pay because they didn't code as a clinic visit and CVS refuse to resend it, they didn't care, CVS said that's how we do it. now they lost our business

We came here after 5:00 pm on a Saturday. My husband had chest discomfort. We thought it was just…read moreindigestion. We were taken in to see the doctor literally within 5 minutes. After examining my husband, the doctor told us he could either call an ambulance immediately or go to the emergency room at Good Samaritan which thankfully was only 2 blocks away. It turned out to our surprise he was having a heart attack. This doctor saved my husband's life!

They were quick. The NP that I saw was knowledgeable about my injury. The office was helpful. It's…read moreso great that they are open late. I had a kitchen injury and was happy to not have to go to the ER at 10 PM!

Went to another urgent care and was recommended to go here for x-rays since the original urgent…read morecare I went to did not have the equipment. I was told I didn't have to wait or sign in since I had already been signed in with the Atlantic urgent care in the Rockaway . Landing urgent care had me wait 30 minutes!!!

Do not bother !! I spent 3 hours there only to be told to go to the ER. Useless. Advanced ED Rt…read more46 Mt. Lakes is the best Urgent Care!! 3 hours and a full workup, CT, Xrays and bloodwork with results within 15 min.

Went there and I told them my son needed stitches under his chin. They see him and THEN inform me…read morethat they don't stitch faces and sent me to the ER. They have informed me that they will be billing me for this visit since they "saw" him. Don't go.

Horrible place. Clueless staff and even more clueless doctor. I can't believe the health…read moreauthorities have not closed them. Equipment did not work, waited for 40 minutes when there were no patients and another 45 mins to get the equipment to work. Eventually I left to another urgent care to get checked up. DONT GO THERE!