Went in at 8AM on a Friday morning. They couldn't have been nicer and I was out in less than an hour with a diagnosis, prescription and directions for follow up. Dr. and nurse were very knowledgeable. read more

I had a great experience, at least as much as one can when sick. I came in with a sore throat. The office was clean and professional, and there was no wait. They processed my insurance right away, and I was just responsible for the copayment. The front desk staff, medical assistant, and doctor were all friendly and professional. I got strep test results back instantly and had a nice talk with the doctor about the results (yep, strep). I was going to get antibiotics from the nearby pharmacy, which takes forever, but I asked and it turns out that they sold generics there, so I took some home for just a few dollars more than if I had waited. They didn't offer, since they didn't want to pressure me to buy anything, which I appreciated as well. The whole thing took 20 minutes! Friends who have taken children were similarly happy. I'll go back again for my next minor illness. It was faster, nicer, and even cleaner than my usual PCP at Lankanau! read more

Excellent in all respects! The Dr. was calming yet straightforward as well as extremely knowledgeable. The x-ray tech was extremely conscientious & friendly. The paperwork was short. I have a lot of confidence in this Urgent Care facility read more

I managed to slice a deep wound in my arm and obviously needed stitches urgently. I couldn't have found a better place! Dr Cannon gave me ten stitches, now it's a month later and my arm is completely healed and looks great. Highly recommended. read more

I came here to make sure I didn't have an infection. The entire staff of Kristine, Meghan, Tiffany and dear Dr. Cannon, made me feel at home and quickly took care of my needs. I was in and out within the hour and feeling great about where I was and what I did. I'm not good with all things medical, but this place made me smile. Thank you all! read more

As usually accidents happen during the weekend -at least to me- and I have gone to a few emergency rooms or clinics. So this time, when I twisted my foot and it was swollen and painful I decided to shop around. I called to ask for the wait time and I decided to go to this clinic. I am very happy I did. Almost zero waiting time, very efficient staff, a very competent and personable doctor. I am very pleased with the visit! I highly recommend them and if or when I have another emergency on a weekend I will go there again read more

Heather, Thanks for getting back to me so quickly. To clarify, I don't have an HMO. The insurance that was declined is Horizon NJ Direct. It is a PPO (says so on the card). I've never had to obtain a referral for treatment, and the insurance has been accepted throughout the Main Line. Even if it's out of network, I believe Horizon will pay 80 percent. I'm just letting you know because I'm still astounded that you won't accept this plan. Your facility is close by, and it would be nice to know that my family and I could obtain care during an emergency. Thank you. Jeannie read more

The staff was nice they know what they need to do in order to get there Job done but they need to know what to do in emergancy

I phoned Urgent Care and Dawn told me they'd take Medicare to pay for my visit. When I arrived, completed forms, and gave front desk women my Medicare and Aetna cards, they told me they wouldn't use my Medicare because the T on my account number meant my Medicare account was temporary. After I explained that the T doesn't mean temporary, and my Medicare account is fully active, they refused to accept the truth and told me I couldn't see a doctor there. Wasted my time. read more

I visited the facility Sunday February 10, 2019. I was seen within 15 minutes of arrival. I was treated with respect, dignity, and compassion. Good customer service is a rare commodity these days; however, AFC Urgent Care gets it right. Thank you Dr. Ortiz, Kristine, Dawn, and Raashan. I truly appreciate you! read more

I have been to AFC several times before with my children, and always had a wonderful experience. While AFC's receptionist was fabulous today, I felt that the Doctor was in a big rush to get us in and out and seemed reluctant in answering additional questions we had. I recognize that Monday AM is probably a busy time for them, but would have appreciated a little more patience. Please note: Doctor was pleasant, just seemed rushed and distracted. read more

I walked into AFC Urgent Care on Friday and was so impressed with the care and service I received. Everyone was friendly and professional, and I was seen by a very helpful and kind doctor right away. I am now taking my prescribed medication, and the issue I went in for is healing quickly. A few days after my visit I received a follow-up phone call to see how I was doing, wow! I highly recommend this health care facility, the staff truly care about the patients and take pride in their important jobs. Thank you AFC! read more

Horrible customer service - the receptionist was not helpful at all and was downright rude. I will never come here again and I highly suggest you go elsewhere if you have any other options. read more

Really pleased with our experience!! Two little ones with the flu and after 5 days of symptoms needed to confirm no pneumonia or other secondary issues. We were seen within 5 mins. Front desk lady (Kristine) was so kind. Dr Silverman was fast, but thorough and made an instant connection with the kids. The nurse (Jocelyn I believe) was also lovely - great with the kids too. It's not a low cost facility (we have a high deductible plan), but honestly worth every penny given we were in and out quickly, and enjoyed everyone we interacted with. Will definitely be coming here again. read more

I recently went back to AFC for an small issue. I was seen by the doctor within minutes and properly diagnosed. I wish I could have these doctors as primary. After the urgent care visit I was better within a few days. Not sure if this is just my experience but going to a regular primary doctors is useless because they literally do not treat you. I would strongly recomment AFC urgent care and its doctors/staff. read more

I went here last weekend with a fever of nearly 102 and swollen lymph nodes. After a negative strep test, the doctor told me I was the "mystery of the day" and said I should get an ultrasound of my neck because if this was something more serious than a virus, then it would only get worse. I asked about mono, given the poster on the examining room wall, but he didn't even respond. I left after paying over $100 for 3 advil with a side dose of worry. Three days later, I went to another doctor who immediately suggested mono. She was right. I do not recommend this place. He (Doctor Connors I think) missed something that should have been very obvious. read more

My experience here was a pleasant one. The women at the front desk were very friendly and helpful. The staff works hard to minimize your wait time. I was in and out in less then an hour. I was treated by Dr. Cannon and can not say enough about him! I presented with chest and upper back pain. After a thorough examination he figured out it was a muscular-skeletal issue. He did some adjustments and taught me some stretches to do to get me back to normal. He even took the time to print me out pictures of the stretches and recommended a massage therapist. Dr. Cannon was one of the best doctors I have ever met. Besides being extremely knowledgeable and thorough, his personality is very genuine. You can tell he loves what he does and is very passionate about it. This world could use more doctors like him. read more

The few staff that I met and saw were amazing! They checked people in, answered questions, took all phone calls, and took people back. They were polite and considerate of everyone. It's a tough job and you never know what the day will bring the way they all carried themselves and handled everything was inspiring. read more

Unfortunately, the "care" that I received here from Dr. Cannon was negligent. Though I reported experiencing a high fever for several consecutive days and a bad cough, he did not even mention the idea of getting a chest X-ray to determine if I had pneumonia. He simply told me to gargle saltwater and reticently prescribed a weak antibiotic that didn't help me at all. Had I not sought further treatment at my internist, who quickly ordered a chest X-ray, I might be in the hospital, as my fever went up to 104 °F. Dr. Cannon missed what could've been an obvious pneumonia diagnosis had he actually conducted a thorough evaluation. After visiting this Urgent Care, all I ended up with was an expensive co-pay, overpriced antibiotics, and unhelpful suggestions. I am very disappointed and will not be returning here. In an emergency, I'd say just go to the ER instead. read more

Dr Silverman is terrific. As a physician myself, it's wonderful to have such a reliable ad knowledgeable local resource. The front office and nursing staff are excellent, and the wait is usually very short. read more

I am rating the highest because of the expertise and professionalism of the physician, Dr. Cannon, and also the young lady who took my vitals. This was my first trip ever to an Urgent Care Center and fortunately I chose this one. I went online to locate the Center and it stated the first appt. time available--a few hours after I went online. As indicated on-line, I got there 10 minutes before. There were people ahead of me. I asked the receptionist if those who were waiting were scheduled before my time. She stated that it does not matter if one has a time scheduled. First come, first-served. Had I known, I could have come a few hours earlier. Someone needs to set guidelines with those behind the desk or eliminate the appt. schedule time on the website. Not fair to those who appear at their scheduled time--10 minutes before their appt. Why should they wait for all the walk-ins. read more

The very best you can imagine---fast, professional, and very willing to explain the investigative process in great detail---never a long wait, great care, a kind approach by Kristin, Dawn, and Joceline. the attending docs are dr silverman and dr cannon, both expert and detailed, in every aspect of the process. 5 star rating. read more

Beautiful facility, friendly staff, incompetent Dr. In future won't sacrifice quality of care for speedy visit.

AVOID this place if you can, especially if you have a child. I came here with my son because it was close by and CHOP wasn't open yet, but I wish I hadn't. Save your time and trouble and go to a CHOP urgent care instead. CHOP is far superior in quality of staff, doctors and service. The checkup itself was not great. The nurse was nice enough but not very knowledgeable. The doctor was not very thorough. He spent less than 5 minutes looking my son over and then told me that my son's fever was not getting better because I was not giving him enough Tylenol. He said I needed to give him 2-3 times the amount that I was giving him for it to be effective! That is ridiculous! It was obvious the doctor did not have experience with little ones, so I left knowing no more than I knew coming in. The worst part of my experience; however, was dealing with the front desk. Before coming, I called my insurance to make sure AFC was in network, and they assured me that it was and that I was to pay my regular copay. I even made my insurance double-check this specific location, but when I arrived, the front desk staff told me that the information I had was incorrect and that their system showed that I had to pay the full amount for service until my deductible was met. After going back and forth for a while, I decided to just pay because my son needed to be seen. After my visit, I called my insurance again and they reiterated that I should have only been charged a copay and that AFC indeed overcharged me. This was made even more clear a few days later when I brought my son to a CHOP urgent care because he was still sick. CHOP CHARGED ME MY COPAY WITHOUT ME EVEN MENTIONING THAT I HAD ALREADY CONTACTED MY INSURANCE. I called AFC the next day to tell them what had happened, and by the way they responded, I knew that they knew they were in the wrong; however, they offered no apology. It's clear that AFC is just about making money and not about really serving its customers. It's been three weeks since I have visited, and I still have not been issued a refund even though my insurance has processed this claim. I called to complain, but they are dragging their feet. I can see that other customers have had the same problem, so I doubt this will be resolved in a timely matter. Save yourself the headache and go somewhere else!!! read more

Dr. Cannon and his staff were highly professional and personable. The wait time was minimal. My health issue was promptly diagnosed and treated. Highly recommended! read more

I cut myself and needed a tetanus shot. I called Narberth urgent care and they tried to charge me for the shot and for a consultation. There was nothing to diagnose, so no need for a consultation. I cut myself with metal and hadn't had a shot in over eight years, so needed a shot. It was that simple The person who answered the phone told me that State Laura requires them to charge me for a consult. That was not the case. I ended up going somewhere else to get the care that I needed without being billed unnecessary expenses urgent care just gave me the shot that I needed and didn't bill me for an unnecessary consult read more

To bad I had to give 1star because this place don't even deserve that!! Went on a Sat to get a quick physical and get a script to get a blood test done for my job. Had the test done the following Tues. The lab said they fax the results back to the Dr. call them in a few days. Few days past I call several times and they give me the runaround 2days straight trying to get my results?! Each time I called someone will call you back which they never did?!! Needed the results to submit to my job and this place totally screwed me!! NEVER AGAIN!! read more