From the moment of the call, it was clear that this was going to be pleasant experience…read more Bradley diagnosed the problem quickly and then gave several options for fixing the problem. He also stayed to help me discover that the refrigerator was still under warranty. which Ended up saving us a lot of money! It seems rare to find service people that are really trying to help you. I can't recommend him highly enough!

From the owner: Sud's is a Residential appliance and commercial beverage equipment company. Based out of Rockwall,…read moreTexas serving the greater north and east Texas areas. With 20+years' experience in the industry. We've kept up with the training for this ever-changing industry. Let our Family serve yours.. 24-hour services available for our commercial clients and After hour appointments for our residential ones as well.

He has serviced every machine I've had so well, they come back like new! Pfaff, a long-arm, and a…read moremulti-needle embroidery machine - when they are finished they sew like they just came out of the box.

They did a great job on my machine I'd recommend them to…read moreanyone It's such a lost art My machine is now perfect Thank you for what you do

I want to recommend Steve's business as well. Steve answers the phone and helps you with any…read morequestions you have on vacuums. I have a two-story home and got tired of the low-quality vacuums sold at big-box stores . So I researched quality vacuums online and found the unit that was perfect for me. I buy bags from Steve just so I can visit the store every 3 -6 months to visit and chat with Steve. I recommend you buy quality from Steve's business and support small businesses.

I bought my vacuum in for a full service. The rubber belt had split. The guy told me all I really…read moreneed a was a new belt and a bar ( spinning thing) . He explained the filter was clean the bag was basically new. This is not our main vacuum, and is rarely use. I appreciate the fact that he didn't upsell things I didn't need. I highly recommend this repair store.

Honest and great service! They are always transparent kind and fast. So glad I have this store…read moreclose to me if I need them again. Thank you for being so helpful!

I had a Shark Vacuum and it had stopped working, after reading the reviews, went to see if they…read morecould help! I felt the real Mom and Pap's feeling when I entered the place, real genuine, kind ,helpful and professional. God Bless You

I made a purchase on a brand new Sebo E3 premium today from the store. I live a ways away so i had…read moremade a phone call the day before. I have never experienced such wonderful customer Service after going to several other places. I honestly have to say Andrew and Andy were absolutely the best and the most helpful and understanding of my situation. I had previously called another store and the owner of that store referred me over to Lonestar vacuum. I sure have to say they sure made my day. I would definitely highly recommend anybody to purchase from this business.

The person that answered my telephone call was skirting the issue I had. I said do you repair Dyson…read morevacuums. He gave me some stupid conversation until I finally said, you do not really work on Dyson products do you! I would have paid for nothing with them.

We needed repairs on our Bosch cooktop & vent, and we were thrilled with the service we received…read morefrom Mr. Appliance of Plano!! They were quick to schedule an appointment, their text & email communication was GREAT, & the repair tech Layne arrived right on time & completed our repairs with minimal hassle. Their prices were very fair, as well - not as cheap as some of the other appliance shops in DFW, but when they show up as scheduled, their reps are polite & knowledgeable, and they actually FIX the problem, it's worth it! We've had less-than-stellar experience with other appliance shops in DFW, so we're thrilled to find Mr. Appliance of Plano - they'll get all our appliance repair business from now on!

I have used this company in the past and I was extremely satisfied. Let me explain my reason, not…read moreonly for the review but for the low rating this time: My washing machine refused to complete a normal cycle, so again I place a call to them. As always, the call was professional, the staff friendly and I was able to land an appoint for the next day, despite it being the day before Thanksgiving. Fast forward to Wednesday, November 27th. My appointment was to be between 3:00 and 3:30 but while at work, I receive a call coming in a little after 1pm. The technician advised that he was in route to my home. YIKES! But you're "TWO" hours early. The tech advised and I quote; You are my last customer for today. I can do you today or it will be Monday before I get back out. I advised him that I could not wait until Monday, that is not what I was told but there is someone at my home now, waiting for me. I instructed him to call me after he looks at the appliance and advised him that "I" would be the one paying him and would l=give him a credit card over the phone, if that was okay. He said fine. After waiting, I called the person at my home to see if the tech showed up; I was told yes and that he was gone. Gone? Yes, he repaired it and left. Did he tell you what was wrong, how much it would cost? The response was; no. The technician repaired my machine without advising me of what was wrong or how much it would cost. He also did not follow up with me for payment-NOTHING. I receive a call on yesterday to advise me of what I owe. Mr. Appliance is NOW wanting to complete the service and settle up! I did call them back on yesterday, after work but received their voice mail. I will call again today and BOY do I have an earful for them. I will also call the BBB. Who does this !!!! ????

Use them all the time for vacuum servicing…read more They are the best in town, only people we use!

Went out of their way to repair my 'Spot Lifter' ...were friendly, efficient and extremely well…read morepriced Just happened to go there after another vacuum cleaner business to me they couldn't help...thank you very much for your help because it's nice to see someone who still believes in customer service no matter how small the job

Nate took our Bissell carpet shampooer & did a super overhaul & cleaning (we didn't even recognize…read moreour unit when we picked it up)! He charged a $15.00 fee to check it out & called us back within a few days for the overall repair price less our $15.00 original fee! Nathan & his crew are tops &

Sent an email (with photo) specifically requesting information about repairing my Shark vacuum…read morecleaner. One week later....no response! Will have to take my business elsewhere.... Thank you for your prompt response Nathan. As an FYI.... I sent my email request to: info@bigdvacuumcleaner.com Richard

Had 15yr. old vacuum that needed to be replaced. Purchased a new Riccar vacuum from Broadway Vacuum…read moreand am extremely happy. Hands down best place for service or purchasing a vacuum!! Very positive experience!!

Services my Dyson vacuum at a very reasonable price. Bryan was great! If you need service, they are…read morereasonable and quick. Repair was done before anticipated