Not a fan. Called and asked if they have belts for washers. I talked to a very condescending man…read more He started by saying, "There's a lot of washers out there." No kidding. I told him it's a Maytag and I had the model number. Then he went into, "How do you know it's a belt? It could be the motor." I told him it was making a high pitched squeal when it spun and now it spins sporadically. I could tell he wanted me to pay him to come look at my washer. Well sir, the belt costs $10 and I'm willing to check it out. I don't need you to steal $50 for a service call. Pass.

Did an excellent job of fixing my dishwasher came promptly and nice people to deal withread more

moved here 20 years ago to get back to home. Only a few times did we ever go to ecklunds. they kept…read moresending us stuff in the mail so I finally called up and said that they are wasting their time with us, not the other way around and the guy didnt ask any questions and hung up. I think these are two brothers but they are arrogant and have many complaints against them especially in the AG's office in montana. I walked in my last time about 7 years ago wanting to spend some good money. I walked in with people sitting down at desks and some standing on the floor just looking at me. No hello or can I help you etc. The place has problems and the problem is their owners.

Being a small businessman for several decades, I have a great respect for customers past, present…read moreand future. I also have a great respect for on-line reviews, so it is very seldom that I write a negative review because it can cause a big hit to the business. Unless the negative review is warranted. When I moved into the Great Falls area, Ecklund's was recommended by nearly everyone I talked with. I was looking for a complete Fridgidaire kitchen; fridge, stove, dishwasher & microwave. Ecklund's never, ever bothered to return my calls. I ended up going to the local orange big-box store. I'd much rather have spent my thousands of dollars with a local business but it was not meant to be. Fast forward 2 years to 2024. Fridge quit. Called Frigidaire (now part of the Electrolux organization from Sweden) and after a combined time of just over two hours on the phone with their off-shore "lack of support", they were unable to locate either my initial product registration or my very expensive extended warranty that I purchased. They referred me to Ecklund's, advising me that I'd have to pay out of pocket. Then Fridgidaire/Electrolux hung up the phone. Ecklund's advised me that since I did not purchase my products from them, they were simply too busy looking after their own customers that it would be several weeks before they could get around to me. So, here's my opinion, for what it's worth: Frigidaire/Electrolux: Never, EVER again. EVERY telephone number routes to the overseas "lack of support" number, even the corporate headquarters lines! If they work, their Mexican-made products, in my opinion, have a life span of "just beyond the warranty", assuming "lack of support" can find your warranty registration at all! By the way, my fridge is so new that the miserable blue film they wrap their products in, is still stuck in the panel joints. Ecklund's: their, apparently, wonderful sales and support for Fridgidaire/Electrolux products does not exist, as far as my experiences show. If my 3rd party service tech is unable to repair my fridge today, you can be absolutely assured that the replacement will not be a Frigidaire/Electrolux product and it will absolutely not be purchased from Ecklund's.

Called for a dryer that wasn't starting, and the Appliance Doctor was kind and professional enough…read moreto help me trouble shoot through some issues that could be causing it not to start for no consultation fee! After walking me through a couple actions, we discovered the issue was a crack in the setting dial, and had me use pliers to make sure that the mechanics still worked, which they did! Would absolutely call again and give him my business should problems arise later that aren't so simple!

Quick work, honest, careful. He is a genuine person and very knowledgeable. Reasonable pricing for…read morehome repair. I would definitely recommend him. Mary English, Great Falls, MT