These folks are absolutely great. They are prompt, courteous, informed and had the correct parts…read morefor my appliance. Matt worked quickly and explained what the issues were and what he was doing to correct the problems. He also gave me a price quote on the parts and labor required BEFORE he began the work. Just a great company to do business with.

From the owner: If a broken appliance is disrupting your daily routine, call Affordable Appliance Repair in Great…read moreFalls, MT for help. We can repair or replace all kinds of appliances, from refrigerators to dishwashers. Expect us to assess the damage, provide an estimate, order the right replacement parts and make the necessary repairs. If the damage is too severe, we'll install a replacement for you.

moved here 20 years ago to get back to home. Only a few times did we ever go to ecklunds. they kept…read moresending us stuff in the mail so I finally called up and said that they are wasting their time with us, not the other way around and the guy didnt ask any questions and hung up. I think these are two brothers but they are arrogant and have many complaints against them especially in the AG's office in montana. I walked in my last time about 7 years ago wanting to spend some good money. I walked in with people sitting down at desks and some standing on the floor just looking at me. No hello or can I help you etc. The place has problems and the problem is their owners.

Being a small businessman for several decades, I have a great respect for customers past, present…read moreand future. I also have a great respect for on-line reviews, so it is very seldom that I write a negative review because it can cause a big hit to the business. Unless the negative review is warranted. When I moved into the Great Falls area, Ecklund's was recommended by nearly everyone I talked with. I was looking for a complete Fridgidaire kitchen; fridge, stove, dishwasher & microwave. Ecklund's never, ever bothered to return my calls. I ended up going to the local orange big-box store. I'd much rather have spent my thousands of dollars with a local business but it was not meant to be. Fast forward 2 years to 2024. Fridge quit. Called Frigidaire (now part of the Electrolux organization from Sweden) and after a combined time of just over two hours on the phone with their off-shore "lack of support", they were unable to locate either my initial product registration or my very expensive extended warranty that I purchased. They referred me to Ecklund's, advising me that I'd have to pay out of pocket. Then Fridgidaire/Electrolux hung up the phone. Ecklund's advised me that since I did not purchase my products from them, they were simply too busy looking after their own customers that it would be several weeks before they could get around to me. So, here's my opinion, for what it's worth: Frigidaire/Electrolux: Never, EVER again. EVERY telephone number routes to the overseas "lack of support" number, even the corporate headquarters lines! If they work, their Mexican-made products, in my opinion, have a life span of "just beyond the warranty", assuming "lack of support" can find your warranty registration at all! By the way, my fridge is so new that the miserable blue film they wrap their products in, is still stuck in the panel joints. Ecklund's: their, apparently, wonderful sales and support for Fridgidaire/Electrolux products does not exist, as far as my experiences show. If my 3rd party service tech is unable to repair my fridge today, you can be absolutely assured that the replacement will not be a Frigidaire/Electrolux product and it will absolutely not be purchased from Ecklund's.

This place doesn't even deserve a star, but I have to. Took me 3 weeks to get an appointment…read morebecause my dryer started to squeak, at which I stated I live on base and the customer service rep really didn't seem to care. The day of the repair, my wife is home, no call no text nothing then an email comes in and says sorry we missed you but nobody was home and attached a picture of his location. The picture was of the base visitor center, not of my home. So the technician Kenneth that supposedly has 4.6 stars out of 5, was to lazy to call us and say hey I can't get on base can you escort me on. Nope just drove off and said weren't home. I tried calling and complaining and I'll I got was a runaround for Sears customer service and Kenneth never called or tried again. I can see why Sears has gone out of business, it's repair technician like Kenneth and their crappy customer service.

The "specialist" came and diagnosed the problem incorrectly by looking at YouTube videos and…read morecharged $89. We fixed his suggestions ourselves, because of the exorbitant prices, and discovered that what he recommended was not the problem. We also found out that if you call your local Sears store, a local technician will come out with a next to nothing diagnostic fee and only charge for parts and an hourly rate. Lesson learned. Call your local Sears and not the national number.

Not a fan. Called and asked if they have belts for washers. I talked to a very condescending man…read more He started by saying, "There's a lot of washers out there." No kidding. I told him it's a Maytag and I had the model number. Then he went into, "How do you know it's a belt? It could be the motor." I told him it was making a high pitched squeal when it spun and now it spins sporadically. I could tell he wanted me to pay him to come look at my washer. Well sir, the belt costs $10 and I'm willing to check it out. I don't need you to steal $50 for a service call. Pass.

Did an excellent job of fixing my dishwasher came promptly and nice people to deal withread more

My go to place for minor appliance repair they can fix almost everything affordable prompt and they…read moresuggest alternatives

I just cannot say enough positive about this business. The repair guys are pleasant and…read moreunderstanding when it comes to an appliance repair (in our case a washing machine). They are also ready to give a repairman's point of view when purchasing a new appliance, what to buy and what not to buy! You can't go wrong with this business and I wholeheartedly recommend it!!! You totally get your money's worth.