Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

We are on vacation and our Tahoe was making horrible noise thought our transmission was going out…read moreso took it into Sage Creek Repair. They are super nice and looked at it right away. Diagnosed the problem and it ended up being something pretty easy to fix. They could have totally gouged us but didn't! We highly recommend them!!

Sage Creek Repair went above and beyond. We were visiting from out of town and had car troubles on…read moreour way in. SCR got us in same day diagnosed problem and fixed. Unfortunately on our way home about 200 miles out we had same issues. We called Kabrina and she called a shop ahead of us in Boise who got us in and found the new sensor faulty. SCR wouldn't have known this without driving the car 100+ miles. They covered the cost and we were on our way again and finished our trip no issues. If ever in Twin Falls Idaho and are looking for A+ service Sage Creek Repair is the place. And shout out to Dale's Auto Care in Boise for fast and friendly service. ​

Just had a major issue with our Radiator, and didn't want to take it to the dealer, as I end up…read morepaying twice what I thought it would be. Empey's uses a vehicle inspection text message that shows you what is going on with the car and keeps issues that are mild, now, and giving you some time to address before they become a major issue. Will be back in a few months to address one or two of the possible issues.

Communication was horrible - they didn't do the work because I was asking too many questions…read moreapparently. Car doesn't stay running after it starts, we get it towed to Empeys. They said the battery was dead and they couldn't do any further testing without a new battery. They send me an invoice with several parts that needed to be replaced. I was confused so asked for clarification-- on one hand, they said they haven't done any testing at all, on the other, they wanted to replace several parts - total bill $2300. I ask and they reiterate that they need to replace the battery to do the testing. At the same time, they admit that they aren't sure if all those parts need to be replaced, but still asked for me to approve the work. I authorize the battery change and testing on their online app assuming that they'd replace the battery and we could continue with the testing... I did NOT approve the part replacements because they made it very clear that they weren't sure what needed to be replaced. A week later, I've heard nothing, so I text them back. They closed the ticket because I wasn't a good fit for them -- I guess asking questions about your vehicle is too much for these guys to handle. End result - we've been without a car for a week. Texts included.

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

A major move in 2021 to Idaho Falls gives me the ability to explore new businesses. It is exciting…read morefor me to be able to review these offerings on Yelp. Moving to a new city is scary, especially when I need car repairs and my car is not new, so I will need repairs. Someone recommended Wally's as honest, very good, but not the least expensive. I checked out their reviews and they were excellent, so I gave them a try. I had the car in for an oil change, front end alignment, and just look around to see what is what. I had a small leak which I photographed and showed them so they could check this out. My car is nineteen years old and is great shape all around with low mileage. I'm holding out on replacement because I really don't want another car. My Toyota Sequoia is amazing. Well, they diagnosed a major problem and one I suspected was present. I needed new axles in the front of my car which was causing an issue with steering. The steering wheel was extremely difficult to turn and on a road trip back to Boise we suspected something was wrong. The leak was something totally different and I will mention this later in my review. I found Jack at the main desk was very willing to explain things to me and I had a lot of questions before spending major monies for repairs. I decided to have the work done, they found me a loaner, and when I picked my car up the next day it was amazing how much easier the steering wheel turned. Definitely the difficult steering problem was fixed. But now I had a leak of black grease on the garage floor. So I photographed the leaked black fluid and they took the car back. Again they provided me with a loaner and they found some grease which could have been causing the leak. So after the cleanup I drove my car back home. But the next morning the leak was still there. So back in it went. Now I don't blame Wally's for this need to be looked at again. It turns out they were being cautious with my money. I truly appreciate this! Again they could have wracked up a lot more charges and they didn't. During the replacement of the CV Axle one of the seals began to leak. This was not a cheap fix, and they could have upped the charge initially and replaced both in the initial work. As it turns out they only had to replace one seal, not both, and that saved me a lot of money. I like a cautious mechanic! Definitely saved me money and repaired only what was needed. As to the leak I initially took the car in for...turns out it is an air conditioning fluid leak and can wait until Spring time to fix it. So again they are a cautious, but careful repair shop. I will continue to use Wally's as my repair shop. And grateful that they are able to work on nineteen year old cars!

I was broke down and Tom was the only shop who didn't turn me away. Compassion for people is…read moreamazing. These guys are amazing and very x competent wrenches. Very Highly Recommend. Honest, Fair, Knowledgeable, and Compassionate

I was very pleased with the service provided by Sutton Auto-Tech, a family business run by Tom and…read morehis son Mike. I brought in my vintage Land Rover to have the steering box replaced and they did a great job at a fair price. Ben did most of the work on my truck and I was very impressed with his knowledge and attention to detail. Although the shop is 75 miles from my house, I will gladly travel the extra distance to receive quality service.

I have had a few of my cars and trucks fixed here. Honest people and will do right by the customer…read more Definitely good value. Will keep coming back.

Called on 11/10/2025. Spoke with a man who was very rude, speaking to me in a demeaning way in a…read moreloud voice. This was at 3:45. Very unprofessional.

High cost and no results that infact, my car is worse.. I had unfortunately decided to bring my…read morewhite Pontiac into their hands in the winter $600 later and then I have had to bring my car back again and again 3 times more because whatever they do, it has made my car less able to run. It now tries to die when I start it.. tbh I need new suggestions on mechanics because they just keep giving me back a messed up car. It is now August and I have more problems with the car than I did in the winter and I regret taking it here..

Awesome service!…read more They were too busy to service my vehicle but took the time to scan my vehicle with their equipment and located the issue with the car. Without their help I would have been stuck in town, but they were so helpful that after analyzing the situation I was able to continue after getting advice to get me back to where I lived. Very friendly and would recommend them for sure. There are still great people out there. Thank you Marlin's Mechanix !

They offered the best price in town and fast service. Fixed my car before a long trip - got me on…read morethe schedule with short notice. Will return. Thank you!

My car's left-rear tire had a giant nail in it and had to take it for immediate repair. These guys…read moretook it in right away, fixed it in around 20 minutes, and did a great job. Only $20! Friendly, fast, and helpful!