My father purchased dentures from this office, and they broke within only three weeks during normal use. He did nothing unusual that would have caused this. His previous dentures lasted approximately 15 years, so this experience has been extremely disappointing and unacceptable.
When we contacted the office, they refused to provide a refund. They have also repeatedly pushed back his appointment to address the broken dentures, leaving him without a properly functioning appliance that he already paid for. This ongoing delay has affected his ability to eat comfortably, his confidence, and his mental well-being.
My father is a senior citizen, and I am deeply concerned about how this situation has been handled. We expected the office to stand behind its work and resolve the problem promptly. Instead, we have experienced delays and no satisfactory solution. Based on our experience, I cannot recommend this office. read more