TERRIBLE experience. My front crown fell off and went there to have it put back on. The dentist…read morethat cemented it back on, put it on crooked. He dismissed it and said there was nothing he could do. Another dentist there cut it off. They tried to put on a new crown, but could not get the color right, it was way off from my other tooth. Then suddenly, they would not return my calls. Left manager many messages with no response.

My wife and I have been going here for 12 years and felt the care was adequate. However lately both…read moremy wife and I have had our appointments cancelled. Appears that they don't have hygienist resulting in the cancellations. My wife had complained about a sensitivity issue and an issue with food getting caught in a filled root canal. They didn't address the problems. She finally contacted a different dentist where they found small cracks and an issue with the root canal filling. Now she has appointments to fix these issues that they neglected. I now must find a new dentist.

Dr. Pannu is very friendly, sounds like a very experienced dentist and encourages us to have good…read moredental habits. The office staff is very easy to make an appointment with and very friendly. I would recommend for new patients.

From the owner: Whether you're new to the Cincinnati area or just looking for a new dentist in West Chester, our…read morefriendly dental team's got you covered.

I had All on 4 done after another place did my extractions and couldn't make a denture after an…read moreentire year. I've had nothing but success with them. I can eat anything I want and I can talk and smile again :) It's one of the best decisions I've ever made. I highly Recommend Clear Choice in West Chester.

I would not even give them a star! Please no one go there. It is a joke. My friend has a small…read moremouth and Dr Crume and his assistant said they don't even work on small mouths after they messed her up. No wonder they messed her up. He told her he doesn't know how anyone could clean her teeth because her mouth is so small. they should of never touched her if her mouth was to small. Its all about money. She has cried and cried over it. She is terrified of dentists and they told her before she had it done they would take good care of her and said they could do her implants and clearly they couldnt. They just want your money and don't care what it looks like. ClearChoice needs to fire that fool. He is rude and so does the other dentist with him now and the assistance's. If you have a small mouth don't go there.They mess her all up and tell her that you need to go to a cosmetic place for her mouth not being straight now and it wasn't before. She looks a lot older now then she did before she went. They are trying to kick her out and only give her half of her money back after she gives them their teeth back. That is bull. Everything they have put her threw and its going on 2 yrs, she should get all her money back and then some for stress and mental abuse. They lie to her all the time. They say one thing for the next appt. and they do something else. So they tried to get her to get her permanent ones when they were suppose to make her a new set of temps. they have her mouth all messed up. They are trying to give her permanent ones even know her teeth isn't right. Thats bs. He needs fired. the other female dentist did the bite test on her teeth and they weren't even touching and she is just as rude as him and she told her she is the professional and she knows what she is talking about. lol.. She has her on butt covered. They gang up on my friend. This time they came in with orders or else. Then Crume brought up a different material to use on her and she ask to tell them what it was or give her information on it and he refused to tell her what it was. If that isn't shady I don't know what is. Plus they have made her implants feel a lot of pressure on them and she told them and they acting like they didn't know what she was talking about like they were trying to bend them and she told them again and they said it was was because the switched the screws on them. She told them they were hurting her. I think they are trying to make them fail. They are ass holes. Please don't go there. From what she says she hardly never sees anyone in the waiting room but they always say they are booked. It took my friend a long time to decide to do this because of her fear of dentists. They make her look worse then before she got hers done. it isn't her fought they don't measure and center her teeth right. They are suppose to know how do do this or just can any dentist do this. Maybe there should be a law against this.

I've been going to Elite Cosmetic and Family Dentistry for a long time. Everyone there is…read morewonderful. I never feel rushed. Dr Mai is very gentle and thorough. I wish I had known this kind of dental care earlier in my life. I can't say enough kind things about everyone in the practice.

I have had cleanings, crowns and cosmetic dentistry from Dr. Mai. Love everyone there. They are all…read moreso very kind and helpful. I never feel rushed. Dr Mai takes her time to review your issues. Ashley is amazing. If you could choose the perfect dentist - this is it.

I have been going to Beckett Dental Care for almost 30 years. I have always been very happy with…read morethe work they have done. I always feel welcome and comfortable in the office. I appreciate that they don't try to push to do work done that is not necessary, just to make money. And the work they do is excellent.

I hate the dentist! But they were very sweet, they do a quick and fantastic job every time!read more

Best dentist I've ever had. Claiming, relaxing, matter of fact, and workmanship above most locals…read more Would highly recommend.

I've visited my fair share of dental offices. Dr. Phuoc Tran's West Chester Family Dentistry office…read moreblow everyone else out of the water. Firstly, the building is owned by Dr. Tran himself. Thus, the entire area is kept clean and pristine. The waiting room has a giant aquarium which takes up about half of the wall. It's a salt water tank with many fishes that'll remind you of Finding Nemo! (His kids had a hand in picking these out). Also, there's plenty of refreshments available to you on arrival. My personal favorite is to monopolize the keurig machine and snag a mocha flavored k-cup. The receptionists here are warm and happy. Always energetic, they seem genuinely interested in engaging in conversation. The dental hygienists are equally as fun, making a dreaded visit to the dentist not so bad. The chairs and TV themselves are new and up-to-date. I could easily fall asleep in one of those things while staring at the tv directly above me. Quite pleasant. Dr. Tran is amazing. He's very approachable and amiable. He's always engaged in his patients and is getting life updates. Note: if you want to get him riled up, challenge him to a table tennis match!

First, I needed a mouthguard because I have bruxism (grinding teeth at night) They sent a…read morediagnosis of TMJ which I do not have to my insurance company. Finally they corrected that to bruxism, which is covered by my insurance. I stupidly paid $844.00 before I even saw the dentist. They have overcharged me $779.00. The charge was for a night guard that I am required to pay 20% of the allowed amount of $325.02 that my insurance paid. My insurance company said what I owed was only $65.00 (the 20% of allowed amount of 325.02. I didn't know how much my allowed charge was because, get this, they have you pay before you even see a dentist! I have been fighting for my refund since February, 2026 and have only received $247.47 of the $779 which is owed me. If you go, refuse to pay upfront and check with your insurance company on how much to pay. They give you a receipt that shows no breakdown of costs. In all this, I told them to call the number on the back of my insurance card, but doesn't seem like they even did that. I have finally printed out my EOB plus other insurance papers. So, anyway I'm still fighting for the rest of my refund. The accounting lady also has a snotty attitude. If yo decide to go here, I hope you don't fall for their game as I did. I did like my dentist, Dr Khan.

I had a good experience with Dr. Khan and her staff. I had a cleaning one day and went back the…read morenext day and had 2 crowns put on. I plan on going back next week for 2 more. I initially had gone to the West Chester location, I did not have a good experience and my cleaning was mediocre at best. I felt like they were just trying to sell me services. I explained all that to Dr. Khan and she did my cleaning personally. I found that to be impressive. She also took the time to explain why I needed crowns to cover my very old silver fillings. I am thoroughly impressed with my new crowns, they feel natural and to have it all done in one day vs the olden days with a temporary and multiple appointments is icing on the cake.