The most rude ppl ever. Won't be back. As soon as I walked in they had an attitude. Looks like a…read morenice place. Customer service isnt a priority here.

Poor quality of care, actually no care at all, just rudely looked in the mouth and said nothing…read morethey could do, charged me and sent me away with no help. Felt like I just got scammed.

I have never known pain like that. I thought I wasn't going to make it because I went on Friday and…read moreno one was open over the weekend. I just can't describe it. I just fractured my tibia, and this was worse. I told them over and over, these woman and girl, that I was in pain, and they kept talking about their weekend, ignoring me. The girl, looked at me wife eyed and annoyed and said, "I hear you" and continued on about her plans. Disgusting people. I refused to pay them for years and took a hit on my credit out of spite. This place is asking for a lawsuit.

After my implants I finally got my permanent teeth. The entire staff at NELA is WONDERFUL!…read more Everyone is always so friendly and knowledgeable. Now my fiancé is getting implants also!!! I would recommend them to anyone!!! THANKS NELA!!!!

I called last week because I had extreme tooth pain and got an emergency appointment because I seen…read morethey take my insurance. The initial appointment was $128 because it was an emergency appointment. They took Xrays & prescribed antibiotics for 1 week. I was to come in today for 2 teeth extractions. Im antibiotic prophylactic, meaning because of my heart condition I have to take antibiotics for 1 week before any dental work. They said medicaid would pay for the 2 extractions. I waited almost 3 hours, and when I finally got to the back, the dentist wasn't there. There was a temp dentist. She tells me she cant do it because there isnt enough time today. So, I basically took off work and took antibiotics for a week for nothing. I have to repeat the whole process again and deal with this pain for another week. I decided I will not be going back, and Im currently looking for another dentist. Minus 1 dental assistant, they were unprofessional and kept going back and forth talking about what they should do so that they didnt miss their lunch break. I wouldnt refer them to my worst enemy.

The "call center" that schedules appointments is not even in Monroe, so they don't know what…read moreservices this office offers. I was guaranteed they offer sedation for routine dental visits and fillings, only to find out that service is only offered in Baton Rouge. Need to be able to call directly to the local office and talk to their personal staff.

Dr. Perry and his staff are attentive, polite, really the best dentists office I have ever been to…read more Dr. Perry is gentle, kind and understanding. I highly recommend them.

Nice ppl and they're all good at what they do…read more *Usually get in and out quickly and painlessly*

My experience was terrible! I put faith into this place based off the good reviews! NEVER AGAIN!…read moreThey refused to accommodate my child whom has a disability by allowing me as his mother to be present during treatment! They refused to treat my child and now he is left with work that needs doing that we have to seek else where! 3 employees were very rude and made false statements in regards to a policy being a place that a parent can not accompany a minor during the visit! Mind you my minor again has a disability! They refused accommodation, treatment & refused to allow me to see this "so called policy". Employees refused to put me in touch with their actual management causing me to have to obtain management information from their sister company at another location! Down right pitiful!

great service but the billing department billed me for something they promised me i didn't have to…read morepay for. i called well in advanced regarding the billing and insurance. they told me i didn't have to pay for anything, then a few months later they send me a bill. I'm very upset!

Extremely thorough dental practice. I got the best cleaning that I have had in years, and I feel…read moreconfident that this practice will keep my teeth healthy for years to come! I was introduced to new products that I didn't know I was missing, but am so glad that I have them to keep my teeth healthy! Dr. Sarah is super sweet and I am so glad I switched to this practice.

Dr. Finley is by far the best Dentist I have ever been to & I have been to many all across the US,…read moreTexas, Louisiana, Florida, California & Oregon!!!

Best Dentist and staff I've ever experienced. Always professional. I love the appointment text…read morereminders. They've gone above and beyond for me on numerous occasions over the years. Highly recommend.