Met with Ezequiel in obtaining a new CPAP Machine. Very friendly and knowledgable about their…read moreproducts and explained everything to me in detail. Great experience!

Excellent customer service. Keeps track of my needs and contacts me when I need refills.read more

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!

This place is amazing. I severely injured my leg and needed a walker. I must have called nearly…read moreevery medical supplies company on my insurance in-network list but I wish I had called Avant first. One of the biggest reasons this is a five star pharmacy/supplies company is because they directly bill insurance. I found no other place in Charlotte that did this. They all wanted me to pay for the equipment myself and then get a reimbursement from insurance. Talk about a hassle and risky proposition if the insurance decided not to cover it. Another thing they did is pre-order the walker even before they received the prescription from my doctor so that it would be ready as soon as possible. They took the time and effort to assemble the walker and adjust it to my height. They also delivered it to my front door, something that was imperative for me since I couldn't walk anywhere and couldn't get to their store. Not every place I called would deliver like this. The pharmacists who answered the phone were very prompt and courteous and Samantha, the durable medical equipment coordinator, was an incredibly helpful and conscientious person. She even called my doctor directly to persuade him to speed up the prescription process because I had been waiting for over a week. If anyone ever needs durable medical equipment your first call should be Avant Pharmacy.

From the owner: Our Mission is to enhance the quality of life by bridging the gaps in patient care through…read moreconnections, innovative services, and patient empowerment. Come visit us and experience the exceptional quality patient care you deserve!

Had the most wonderful customer service experience at this pharmacy with Mary. She went above and…read morebeyond my expectations in getting my daughter's prescriptions filled and explaining her coverage. Monroe Family Pharmacy is now my go to pharmacy due to her excellent customer service. This is the way it should be done.

Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

great service a 10 for all work done highly recommend for any work or purchases thank you for all…read moreyou do

Craig was very helpful in coordinating a short term rental of a power lift chair/recliner that we…read moreneeded because of my husbands bad back.