Took my VW for a service and they did it really quick and profesional. Definitely would recommend…read moreto anyone that has a European vehicle

From the owner: Looking for reliable auto repair in West Jordan? JP Automotive Repair offers expert maintenance and…read morerepair services for all makes and models, with a specialization in BMW, Porsche, Audi, and Volkswagen vehicles.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

Buen servicio... me gustó mucho la atencion , primera vez que uso este servicio a domicilio y lo…read morerecomiendo , me hizo un buen presupuesto por el cambio de aceite y frenos....mi carro quedó 100 puntos . Gracias por el servicio

From the owner: At Mobile Brake Experts, we value your time and busy schedule. Our technicians bring expert…read moreservices directly to you—whether at home, work, or anywhere in between. Here’s what sets us apart: 1. Convenience: No more waiting at a shop! Enjoy hassle-free service without disrupting your day. 2. Comprehensive Services: We specialize in brake and oil change services, offering everything from brake pads and rotors to oil changes and filter replacements. Get all your vehicle maintenance done in one place! 3. Quality You Can Trust: We use high-quality parts and products to ensure your vehicle runs safely and smoothly. Our experienced technicians deliver reliable service every time. 4. Transparent Pricing: Enjoy honest, upfront pricing with no hidden fees. You’ll know exactly what to expect, allowing for informed decisions about your vehicle care. 5. Local Expertise: Serving Utah County, Salt Lake County, Weber County, and Davis County, we cater to the unique needs of our community with personalized service. Choose Mobile Brake Experts for a reliable, professional experience that keeps your vehicle in top shape. Book your appointment today and discover the convenience of mobile service!

These guys are beyond the best!! I have taken my Toyotas to them for over 15 years. They do…read moreexcellent work and their pricing cannot be beat. I recently took my Tundra to the dealership for the 60k mileage maintenance and was given a price of $1800. I called TSW and walked out with a bill of $800. Less than half of the quote from the dealership. Absolutely satisfied with all aspects of their business!!

They quoted me a price for oil change and side mirror installation so I came back 2 days later and…read moregot it done and Lo and Behold, the price was 3x what was quoted to me. I paid it because they had my car and what can you do. Came back a couple days later and called them out and they turned disrespectful and insulted my car. Father and son are both loser clowns and I absolutely DONT RECOMMEND COMING HERE!!! Couple of scammers.

Zach and his team kept my old truck alive. And not like a cool-78-k20-show-truck-in-the-rough…read more More like a rusty-96-b23-commuter-when-I'm-not-motorcycling. 1) They were willing to take a look at the brake fluid sprootzing out onto the back tire every time I "stopped". 2) They expertly ran a new brake line under the gas tank, OEM style. 3) They cleaned, lubed, bled, and otherwise manhandled my neglected brakes, into a best-ever condition! 3) They pointed out only mission-critical extras they found and didn't mind when "I'll do that myself". On top of all that, they were quick, true to their time and price estimate, communicative, and friendly. Their shop is clean, orderly, uniform, and pretty rad inside. I lucked out living close to these guys.

If I could give half a star I would. DISHONEST, RIP OFF. I got a better job done at a different…read moreauto shop for literally almost HALF the price.

I have been dreading going to get my oil changed and tires rotated because it's always an ordeal…read moreand takes up a lot of my time. We only have 1 car for my household, so when it is having work done on it we are trapped for the time being. Anyway, I scheduled an appointment for 10:30 Thursday morning. I arrived at about 10:36 and all of the associates were busy so I waited and then when I was called over I checked in and gave them my keys. I was offered a free alignment check at this time and I accepted. I did let them know I had to stay and wait for it, but was not given an estimated time frame for it to be completed. There were a few people upstairs waiting as well, a woman who was there before me said aloud that she had been waiting for over 2 hours for a tire repair. She said that it usually goes quicker if you have an appointment, but that was not my experience. I waited for about 1 hour and 45 minutes before I went to ask how much longer I should expect and the associate who helped me previously said he would go check, it took some time as I guess it was all the way across the building, but he came back and said the rotation and the oil change were done, but they needed to lift it up to do the alignment check, which I was fine with until I asked how much longer that would take and he said 'oh not much longer, maybe 45 minutes' and I replied 'pass' because I was not spending that time for something I didn't even ask for or need. (I'm sure it's like a sales pitch thing to check the alignment for free so they can tell you it's off so they can charge $75+ to fix it) Anyway, so he said he would tell the guys in the back that. About 10 minutes later he comes looking for me. I pay the amount and he slides a car key that is not mine across the desk. I let him know that is not my key..... so then he had to figure out where my real car is at. He was quite flustered by this point. Another associate who was on the phone said to go around doing a whole refund and waiting days for the amount to be issued back, just to keep my payment for Becky's car and have Becky pay for mine. They had to type in some coupon codes or whatever to make them the same price. And ultimately I don't mind that because it was for the same price, but it just was handled a little bit unprofessionally and made me less confident in the establishment and how they handle things in general. Then when I saw my car pulled up outside and the key was handed off to the front desk guys I walked up and waited patiently because they were both talking on the phone. My key and the plastic folder thing with the paperwork were temporarily misplaced because of inadequate multitasking. I wanted and needed to get out of there. You can see and hear that they are busy, but something is up. I don't know if they need more workers in general, or just need to re-work the organization and flow of the work. The warranty on the tires was/is nice and the free tire rotations, but ultimately the amount of stress and wasted time to have regular maintenance done is really pushing me to not purchase any more tires from Big O. And I surely won't ever be back for an oil change. (Other places do them in 15-30 minutes) I have had 1 good experience and several (3-4) not great experiences in about a 3ish year time period so do with that information as you will.

I took my Lexus in today because the dealership told me 2 months ago that my brakes were almost…read morecompletely gone and would need to be replaced very soon. The price the dealership wanted seemed completely outrageous so I took it to BigO. I'm so grateful for their honesty apparently there was nothing wrong with my brakes, Romero said I had 8-10,000 miles left on them and recommended that I wait. They could have easily told me they needed replacement and I would have believed them. if you are looking for an awesome place to get car repairs done I highly recommend this location. It's so rare these days to find someplace this trustworthy who doesn't try to take advantage of women. I can't thank them enough.