This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

This is an inexpensive but great value place to get auto body work done on cars. I heard about this…read morebusiness from a friend who buys vehicles at auctions, gets them fixed up, and resells them. So far I have had three vehicles repaired, bumpers and fenders replaced, dents removed from doors and side panels, and paint work done to make the outside of my vehicles look like new again. The prices and quality have always been good. Miguel is an honest and hard-working guy. He provided me with a low estimate showing the cheapest way to fix the problem with epoxy and aftermarket parts. He also provided a high estimate showing the use of all new parts to restore my vehicles to their original condition. This way I was better able to decide how much I wanted to spend to get the job done. In just one of the cars, a new wheel flap came loose a few days after the front-end repair was done. I took the car back in and Miguel happily and without additional charge, fixed everything up stronger than new by adding additional anchors to the new part to make it stronger than the original. I highly recommend to Miguel and using this company!

From the owner: -Auto body and paint -Our motivation is our classic car…read morerestorations, we usually keep 1 Main Project as a restoration it could be a customers or one of our own Body Shop Flips we have for sale. The deal is we accept the challenge to restore, repair or customize your classic car, Hot Rod, 4X4, European or daily commuter's paint to your satisfaction -Insurance claim repairs, even though we are a small shop our delivery is grade A and are glad to accept and deal with your claim adjuster to get your vehicle repaired as soon as possible and meeting all the insurance company and OEM guidelines.

After having an appointment at another shop fall through on a Friday before a weekend full of…read moreplanned wheeling I was in a bit of a panic. Had my front axle all torn apart and was looking to get new u joints pressed in. Called around to everyone in the area before finally getting referred to axis. Called and spoke to the owner directly and he had my taken care within just a couple of hours. Will definitely be coming back in the future fir a driveline rebuild.

From the owner: We specialize in Drivelines and Drivetrains and custom builds. read more

I have had a few experiences with Cole's now and it is safe to say that they have earned a five…read morestar review from me. At first it was difficult to get on their schedule (which I believe is a good sign for an auto repair specialist). Recently I had been to a local mechanic who did not put the correct oil in my Jeep Grand Cherokee. After driving a couple thousand miles, I decided to get on the schedule at Cole's to have them look things over and change the oil again. Also, I had an annoying check engine light that would come on and then go off right before I was able to get in to have it checked. This time the light was still on at the time of my appointment. I dropped my car off when they first opened at 9:30 am. I heard from them again around lunch time after they were able to run the diagnostics and change the oil. One thing I love about Cole's is they will send you a text with a link to a report. The report includes their necessary and recommended services based on the diagnostics and it includes relevant pictures so you can see for yourself what is being discussed. They found my check engine issue and my car was ready to pick up the same day. A couple months down the road, they sent me a follow up text reminding me of some of the recommendations that I didn't have done before. I had them replace my rear suspension which was noticeably warn while driving. Again, I was in and out the same day. With each visit I have felt their pricing to be more than fair and did not feel pressured to do anything they recommended. On my way out I was explained their warranty which I thought was nice, but hoped I wouldn't need it. The next day I started hearing some noises in the rear suspension that were not there before they worked on it. I called and got back on the schedule. They could not replicate the sound I was hearing at first so I went back in and went on a drive with Brandon. A few yards outside of their parking lot the sound came back and Brandon agreed it was not right. They ordered a new replacement strut for me, got me back in a day or two later and fixed the sound under warranty for me. I don't know of any other auto repair place in town that offers that kind of service and peace of mind. I will be back for sure and I will not hesitate to recommend Cole's to my friends and family.

I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I…read morefigured I would give him my business. I was blown away by the actual service. After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why. After the work began they didn't quite have it finished by the end of the day as they had estimated. I wasn't surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway. The cost is right in line with what I expected. But I don't want cheap, if it's cheap they're taking shortcuts or trying to scam you. I also don't want to pay a premium. I think Cole's has hit the right balance. I'm very impressed with the overall service and will be going back.

Integrity and empathy in the auto repair business, this is your last stop!…read moreI spent 40 years in the automobile business and retired in 2008. thank you for commitment to excellence. Ross Baldwin

The guys at Evans really take care of me. They are willing to go the extra mile to solve a…read moreproblem. I will continue to use them for my auto needs.

Alex worked on my Chevy Cruze and was able to get it back into tip top shape. He was able to fix…read morethings that the Dealership didn't know how to fix with my breaks. He is very realizable and really digs into the problem of the car to get it fixed the first time.

Above and beyond. Excellent service and pricing. They even dropped my car off for me at my…read moreapartment. I will definitely be using them again and recommending to my friends!