Great experience with Hearn Plumbing. Very knowledgeable and courteous employee (Jaxson) who…read morefinished installation on first day. Would recommend them for any plumbing issue.

We had David out to get an estimate for mini splits in our home. He was very thorough and polite…read more We set a day for him to come back to go over the estimate with my husband and I. Long story short, our schedules became busier and I requested to get the estimate over the phone or sent through email, as other companies had easily done. I was told that can't happen and my husband would either need to be there or on the phone. My husband's job does not allow for easy planning that way. I again requested an appointment to come back without my husband as I could easily explain things to him and if he had questions,he could contact David. Nope. Could only do with my husband's presence. It is 2026. As a woman,I am fully capable of understanding an estimate and explaining it to my husband. It isn't like I am trying to sneak an a/c unit in our house. I opted to not get the estimate and go with another company that was very easy to work with and communication was effortless. David did offer to come on a Sunday, the one day my husband has off. By that time, I was too frustrated to even bother.

Ark Plumbing is fast, clean and professional! I highly recommend for any plumbing needs. We have…read moreused for many projects, and will definitely call again when needed!!

What a great company! Called back in five minutes on a Saturday afternoon! Lost my water pressure…read morepump in the brown out/blackout yesterday. Was able to get a plumber to come out by four pm and had me up and running in no time. Unbelievably reasonable price considering it was Saturday evening! Would definitely recommend!

The guys came out to unclog drains and toilet lines in one of the bathrooms,. They were very…read moreefficient. They wore shoe covers which I loved, and did the job in a timely manner. Very pleased with these 2 young men, and with E. Dake.

Dan and Jeff stopped by to give me a quote to install a water line in the refrigerator cubby of our…read morenewly remodeled kitchen. 5 minutes later they offered to do the work right then. The quote was so reasonable that we gave the ok. Literally couldnt have been 30 minutes and they had it done. Valve tucked in neatly so the refrigerator went back flush. This is not my first experience with this company and it won't be my last! Outstanding customer service again! From the front office to the field! They do it right! I know from personal experience how difficult it is to have that consistency with all touch points in a service related business. These folks do it well! Thanks again for your help!

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!