Ken was very prompt and professional. Worked through some challenging moments on our hot tub…read morerepair. Did a great job for us. Highly recommended.

This is my "go to" pool & spa company, as I really appreciate the service I get. Very professional…read moreand timely. I've had Luke (the owner) service my spa for the last 6 years and I've been super happy every time he's here. He is very knowledgeable about the pool and spa sector and has a passion for getting things done right. I highly recommend Rogue Pool. I've tried other spa/pool companies in the Rogue Valley with mixed results. One business I used would let me down by not keeping me in their schedule. Rogue Pool on the other hand has never let me down. In addition to great service, Luke has all the latest equipment to get the job done fast and perfectly. He also will make any necessary repairs without having to call in a sun contractor. He fixed a leaking spa pipe for me recently and got everything back into place without any issues. Truth...

Had a top-notch experience with Jason. You can tell he takes great pride and his craftsmanship and…read morecustomer service. It was nice to have such clear communication about the work that needed to be done and he kept us informed. Pricing was fair and transparent. Truly a gem of a contractor in the Klamath Basin. Highly recommended.

Called Martin when we purchased a home in the Klamath area. Reasonably priced and quick response…read moretime. Thankfully to have someone we can call with out being taken advantage of.

Been using their service tech Ken Olsen for years. He is the best. Prompt to the…read moreminute.....friendly and personable.....has a lot of experience and does great work. He cleaned our pool DE grids that were extra dirty as they were two years overdue. Fine job and quickly done. Not easy to re-assemble the many grid parts and close up the filter housing. (I have never tried to do this. I would mess it up). Give Ken of Outback a try. I am pretty sure you will be pleased.

Called to have the control box repaired. Service Technician flipped the switch on breaker and it…read moreworked but told me I needed to replace it and it would have to be ordered. Here for 5 min. told me he would ask his boss if I could just pay half the service call and I told him that would be wonderful as I live like 2 miles from them. He came back and said I have some bad news, boss said it has to be the full $125. I have purchased several items from this business but never again. Terrible.

Today, I had an acrylic shower base repaired, which had a crack on the threshold of the base…read more The serviceman arrived promptly at the scheduled time, surveyed the crack and then explained what he would be doing to fix the crack. He said it would take about 1 1/2 hrs. and that was spot on. The shower base looks new with no signs of the crack. I would highly recommend West Coast Tub Repair.

We had WC tub repair repair our fiberglass tub/shower unit after I removed the shower door which…read moreleft 6 holes, a lot of silicone and some discoloration. Our tub/shower literally looks brand new... not even a hint of where the holes were and all of the residual silicone gone. The price was really fair (especially compared to the cost and headache of replacing) and will definitely be recommending them to friends when the occasion arises.

We had purchased a new hot tub from Frank's some time ago and we ordered a replacement insulated…read morecover through Frank's. They sent a young customer service rep named Ronin to deliver the new and take away the old one. When Ronin arrived it was a little complicated because the mechanical "lid flipper" needed serious adjusting to work right. He did a great job, spending at least an extra hour beyond what we all thought would be required. Would definitely recommend Frank's and Ronin.

Two months ago Franks replaced our hvac that was 21 years old. We had two separate hvac systems and…read morethey said we could replace both of them with one larger unit. Cost $19,000.00. WOW! This new system is still not working right. Our house is cold and the emergency heat does not come unless I force it. Have sent them email after email and they don't respond. Would not recommend them to anyone.

They first could only evaluate one thing at a time, wanted to charge multiple trips, didn't call…read moreback for a couple days, couldn't schedule us for a week, didn't have the part they decided we needed, couldn't give a estimate because the person who does bids was not there. They finally gave us over a $1000 estimate for a part and labor and TRIP. We checked elsewhere. The parts were working fine, did NOT NEED replaced, but there was a NEST in the outside unit!! They removed the nest, replaced a coupler in the OTHER fireplace and charged $150!!! These guys are either unskilled or just want to gouge us!! $1000!!!! DONT WASTE YOUR TIME OR $$ with these people!!! Horrible!

This company charged $223 for a $12 start capacitor. Bill for 20 minute call in gold beach over…read more$400. Be aware!!

Josiah took the time to educate us on our pool, which we had never had before. We switched from a…read morechlorine system to a salt system and loved it. So much better for our precious grandchildren. If we needed extra or less services he was flexible and we could always count on him.

We are from Cascade Community Pool in White City and use Alpha Pool Cleaning Service. We couldn't…read morebe more pleased. We had a problem with the chlorine levels and Josiah came to the pool very quickly. He did an excellent job with back washing, vacuuming, brushing the sides of the pool and checking the chemical balance. When Josiah was on vacation, we had a little "glitch" but he returned our call immediately and told us how to fix the problem. We highly recommend him for your pool!

JSE Pool Service has been great for us! We've had a few different pool service companies over the…read moreyears, and we've recently brought JSE Pool Service in to help with our needs. They showed up when they said they would and we're very knowledge regarding our equipment setup and just our pool in general. Provided great insight on what we should think about upgrading to save us some money on our electric bill as well as pointing out and fixing a few problems we had with our system. Our pool is clean and ready for the weather to warm up! We're excited and grateful! Highly recommend this small business to provide you and yours peace of mind when it comes to your backyard getaway!

Never called me back still having water problems and are trying to solve that problem myselfread more