Unprofessional, rude , un educated, lacks customer service as well as experience on handling client…read moreconcerns. "Anita Salina's" the office manager is rude, aggressive & disrespectful. Place deserves a negative 1 star review!

WOW with the lack of professionalism on this team. A little bit of training goes a long way. I…read morecalled with a basic question on coverage, and got laughed at, and hung up on. I sure wouldn't want them on my team if I were in need of coverage or help. Please avoid, there are PLENTY of options in a city as large as this.

This place is so unprofessional and the guy Renee has a serious attitude problem. I been trying to…read morecontact them regarding my insurance and they keep saying we'll call you back and never did. He said they did but my call log says different didn't receive no incoming call. Also I paid $180 for insurance and to have it for 6 months should be on automatic pay and of course they said it's not active??? After almost 2 months goes by.. so unprofessional and would not recommend. I guess the one star can be for his wife since she was respectful.

As soon as I step at Pronto insurance the Manager and the agent were very friendly and asked if I…read morewanted some water. They were quick in the quote process and were very knowledgeable of the products.

I have no clue where to begin, amazing people! They were so helpful and patient with us. We were…read morevery well taken care of!

I love the service here the ladies are very professional and answer all the questions I had ! They…read morealso found me a low insurance rate :)

Brenda gave me excellent customer service, she was very patient and helpful. Easily a 5 star…read moreexperience ! Keep up the great work and professionalism .