most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

For five years I have used Stanley steamer for my carpets , Not anymore ! Nu look came right behind…read morethem and cleaned what they said couldn't be cleaned anymore .... The cost was about the same , but the end results are entirely different - they have my business from now on

I used Complete Restoration for crawl space and attic mold remediation services and overall wish I…read morehad chosen a different company for several reasons. If this business is used I would recommend double checking the work as it progresses and don't assume it is being done thoroughly or correctly. The original estimate was done on time and in a professional manner and the young tech, Mason seemed knowledgeable and confident. The estimate included mold removal from my attic, removing debris and old insulation from the crawlspace, temporary sump pump service, replacing insulation and laying vapor barrier throughout, Also they were to permanently affix an attic fan vent that had fallen and was contributing to moisture. Services also included installing soffits and a ridge vent on roof. Mason and his two hired friends were the crew and his helpers could be heard under the house shrieking about spiders and other unpleasant things found in crawlspaces. The two helpers were clearly not prepared for this type of work or environment. I had to call Mason to return after peeking in the crawspace to find insulation hanging in several areas. He returned and fixed the insulation and claimed it was his helpers that did the original work and he didn't double check them. I also had to have Mason return to re-install the attic fan that had fallen after he affixed it with black electrical tape to the exterior vent. Later that year I noticed the fan vent had fallen again so I had to permanently affix it using a small screw rather than tape. I paid a pretty hefty invoice and received a two year guarantee. One year later I was in the crawlspace for maintenance and noticed lots of debris was not removed originally and had been covered over with vapor barrier. I sent pictures to the company and Mason's uncle, Mike agreed it was incomplete and sent Mason and his friends back to finish. They hauled off lots of debris and upon inspection I voiced concern that a large area of vapor barrier had been removed to get the debris but not replaced. Mason agreed it should be done so he went to get more vapor barrier. The team left and I went to inspect and found a huge bag of debris left under the house and discovered a decent sized area where no new insulation had ever been installed as contract stated. I again reached out in a reasonable and professional manner to the company with email photos and texts about missing insulation and they completely blew me off with no reply at all. I would recommend a different company overall due to poor quality of workmanship and unprofessional conduct.

A few learning curve issues hopefully have been worked out…read more RESPONSIVE Friendly Workmanship Value: A few issues I hope are resolved: 1) Mason and his friend (who was in high school last fall) were the onsite work. There were days they waiting to come work until after school, which left them onsite only a few hours each night. I didn't know that was the Olán until after it had occurred which extended the remediation out days. It would e a problem in a vacant space, b it u had displaced tenants until work was done. Then a day where someone got sick so they were only onsite a few hours. Nothing can be done about that & they communicated the situation to me, which was appreciated. THE PROBLEM: I was billed for each mobilization. So -day of work done over 4 days' and they billed me to mob/demon each 2-3 hour day of work. I told Mason when he told me they were sour king after school hours that it wasn't my problem that he wasn't working 8-12 hours at a crack and it shouldn't cost me the extra trips, b it I was billed for them. And management (mike & nikole) justified billing me extra non-onsite worked hours, by saying they didn't bill me for XYZ b/c they were new at the time so it all even out. Well.... sorry they hd a learning curve but you eat the cost of you form bill for XYZ you don't Uber bill the client in other area to 'make up for it'. 2) I didn't get invoiced for months. 3) FALSE STATEMENT: they told me that whatever the insurance paid out I had to pay them; which isn't true. My insurance agent made it very clear I hire and manage whatever contract I want. I am invoiced and I pay the contractor. The insurance company paid me why they felt the claim cost would be. I approve the invoices and pay who I hire based on their bid. 4) I had to get Complete Restoration to come back out with fans a second time as they left when the crawl space dirt was still wet. They did come back out but not they day they said, but 3-4 days later. 5) I asked Complete Restoration to spray bleach water on some beams when they were in the crawl space, a few minutes of work. They did, but later told me (when they were justifying billing the extra hours) that they didn't bill me for 'mold remediation' and they could have. I worried for a Mold remediation company and am fully aware of what a full remediation entails. The few minutes of work done while they were already in the crawl space, does not justify trying to string arm a client with a statement about what they could have charged... when they said spraying beach water while they were in the crawl was no problem. 6) I did have to call most days to get job status updates, to find out what work was done and what hour were worked, when they'd be back etc... I asked Mason to better communicate with me those things and he started to, which was appreciated. Overall I'd use this company again and recommended them, HOWEVER: -KEEP TRACK OF HOURS WORKED, -be sure to get pricing up front, -be sure to know when they are going to work, - be sure they invoice you directly, -communicate with your insurance company so you know why is true, what you have to pay for, who you pay and how the process works so you aren't manipulated.

A pipe burst in the middle of the night which flooded the basement. I contacted the Servpro 24 hour…read moreline and help arrived within 2 hours. They got the water shut off and the next day started cleaning up and documenting the damage. The Servpro team has been prompt, efficient and professional. Servpro has made the disaster less stressful. I highly recommend them.

STAY AWAY FROM THIS COMPANY Horrible business no…read morecommunication. They put. A lien on our house due to not paying. We have proof and never got the check from insurance until the end of the process. As soon as we got the check, we deposited it and when it cleared we wrote a check and sent it in. They wouldn't remove the lien and they charged us fees. There were beyond rude and treated us like we were just a paycheck instead of a client that they should be working with. I would never recommend this business and i would proceed with extreme caution and document everything. They are very chase and corrupt.

We had a water overflow on the 2nd floor. We are so grateful that ServiceMaster was able to come…read moreout to our home the very next day and pull out any materials that got wet. Phew!

From the owner: We provide our customers with inclusive service, specializing in disaster restoration from start to…read morefinish for the entire project. This includes inventorying, cleaning, restoring, and storing contents that have to be removed from the affected structure and managing the salvageable and non-salvageable contents lists for our customers. We provide mitigation for water damages, remediation for mold, specific cleaning techniques for different types of smoke damage and contaminants. We work with the insurance adjusters and carriers during the claims process so it goes well and to avoid surprises later. We're dedicated to our customers and committed to providing them with the best disaster recovery experience possible.

Creekside has been great to work with and their team is very attentive and helpful. They care for…read moretheir clients and work with them to ensure the experience is to their satisfaction. It doesn't matter the size or shape, they care for the projects and that is important to have with projects being a house and the ultimate goal is for it feel like a home in the end. Highly recommend!

We had a flood in our fully furnished basement and Brennan took our call and spearheaded the entire…read morerenovation work, disputes with the claims adjuster for our insurance, and had everything done in a matter of a few short weeks!! We have had the worst luck with contractors and landscapers in Idaho and I have to say, Brennan and his team far surpassed our expectations not only with the quality in their work, but there level of honesty and integrity, and efficiency in how quickly everything was done. We refer everyone we know to them, thank you so much Brennan! Lifelong clients

I cannot say enough about how professional and thorough Jacob and his team were in installing our…read moreradon mitigation system. From the initial appointment Jacob took time to assess our home, share ideas, listen and answer our questions, and then set about doing excellent work. He kept the system nearly invisible in our home as he found the best interior path from our foundation to the roof. They were on time, friendly, and finished the work in a timely manner. They were also super clean (dust free in fact). Thankful for Healthy Home Environmental Services! 5+ stars all around!

Healthy Home Environmental installed an active radon system in our house. Jacob and his team were…read moresuper friendly, knowledgeable, and pleasant to work with. I especially appreciated Jacob's thorough explanation of everything. Their prices were great for the work they did. I would highly recommend them to anyone needing radon, mold, or asbestos mitigation.

I had an issue with our crawlspace that Logan was able to help us with. He was very helpful and…read moreknowledgeable about the issues we had, namely the moisture buildup and sagging floors. We talked about build science and why this stuff was happening and at the end he recommended a cost effective solution that fit our budget. We really appreciate Premier Basement Systems and highly recommend them!

It's definitely been a long road to this point. I had my hopes set high, but they've hit rock…read morebottom with this company. I hired them to install 2 egress windows. The initial install started Dec 11th and to be completed Dec 12th. Day 1, they hit the gas line. There was a dispute about whose fault it was but they figured it out with the gas company, which I was thankful for. After the job was completed Dec 12th, I came home from work to notice that our fence was bent and would not close. They also left tarps and debri in our basement from after the install. They also did not seal around the windows after install so there was a wicked draft coming from both windows which made the house freezing (It's December after all). I could actually see through the cracks/cuts to the outside. One of the windows would also not close all the way nor would it lock. I messaged the project manager that night (Dec 12th) and he said he'd have some of his guys come out to take a look. They left us like this for the whole weekend. In fact, I had to get ahold of the project manager again (On Tuesday Dec 15th) to find out when they would be out since I hadn't heard anything about it. They ended up stopping by that night and were a bit late, but I was notified they would be. They sealed around the windows, took the tarps left by the concrete cutting company they hired, and attempted to bang out/fix our gate. They also tried fixing the faulty window saying it was just dirt caught in the track, but it still wouldn't close so they said the project manager would be by tomorrow (Wednesday December 16th). I hadn't heard from the project manager so I contacted him again and he forgot. He offered to be by Friday(Dec 18th) instead. Sure, we can do that. He came by Friday and said it was a faulty window and it would have to be replaced. He would try to find one close to pick up, but they might have to order one if he can't find one that will fit. Awesome! Sounds great. I didn't hear anything after that. I contacted him 10 days later (Monday Dec 28th) for an update. He still hadn't found one but if they ordered, it would take 8 weeks to get it. He said he would keep me posted....but I still didn't hear anything. I contacted him again on January 6th for another update (9 days later). They found one yesterday, Jan 5th. He planned to go get it that day and then he'd contact me about when they could install it. He called Jan 8th to get us on the schedule. Install of the new window was set for January 15th. I got a call that the window didn't need to be replaced, it was just installed incorrectly so it wasn't set evenly on the track, which is why it would not lock. He reinstalled it, and it locked just fine. Perfect!! I called to get the final invoice and they emailed it to me. The contract I signed said I'd pay $3000 up front before project start (which I did). And then I'd pay $3534 when the project was done. Awesome, I was prepared. The invoice I was sent was a $228.69 difference in their favor. I asked why (could it be for the extra window we didn't need??) at which point I was informed the tech that drew up the contract (that we both signed) didn't do his math right and forgot to include $210 of project cost PLUS didn't do taxes correctly, so instead of the $3534, I'd have to pay $3762.69 For a company that calls themselves Premier Basement Systems, they aren't very Premier and make a lot of mistakes they expect their customers to correct and pay for. What was supposed to be a 2 day project has turned into a month+ long endeavor. I did email them back and we came to an agreement to split the difference of the math mistake (so still paying a little more than the original contract, but it is what it is). I don't mind paying for work done, just frustrated paying for mistakes I didn't make. Next time I'll remember to buy a house that already has egress windows.