Professionally incompetent, dishonest, and takes advantage…read more Fair price for a septic pumping. Background: I had sewage in my backyard above my septic tanks. It apparently wasn't getting pumped to the sand mount. I had Young's Septic come in. They diagnosed the issue as a broken pump. They drained the tank, charging me about $350 (fair price), and then gave me an estimate for $2100 for a new pump. I thanked their tech, Randy, and told him that I wanted to get a couple of estimates first. He had a look in his eyes of surprise, and then told me that the tank will fill up very quickly, so I should plan to stay at a hotel. Seemed a little pushy, since I was going to immediately call others to check on the pricing for the new Here are the prices I found along with a description of the job: -0.5 HP Gold's brand pump / 120 volt -Single man job -Not "confined space" job, i.e. the person can reach into the tank and doesn't need to climb in, which requires 2 men, and a confined space meter to check for toxic gas. Dillsburg septic - $1400 - $1800 Young's - $2100 Stinky Finky (R E Fink & Sons) - $1090 Walter's - $1095 - $2000 I called Young's back and gave them an opportunity to match the price or at least get closer to it, and was told that the owner would call me back. He never did. Brandt at R E Fink wasn't only the lowest price, but told me he could make it out the next morning. Sold. After opening up our tank, Brandt's tech, Jack reported back to him, and Bran called me with good news. He said that the only problem with my pump is that the floater is broken. It was going to cost me less than $300! He also said that my pump was only 0.3 HP, and not 0.5 as Young's had stated. I told Brandt that I needed a new pump and we agreed on $1090, but he had the morality to report back that I didn't need a new pump, and accepted much less money in return for his honesty. Brandt is a stand-up guy, and R E Fink is a stand-up company. I'm not sure what happened with Young's. Maybe they made 3 coincidental mistakes, misdiagnosing the issue, mistakenly seeing the pump as 0.5 HP rather than 0.3 HP, and then charging a ridiculous price for a pump? Are they really a good company? You make your own decision based on these facts.

I had a clogged septic baffle on Christmas eve morning. They said they wouldn't be able to come…read moreuntil the evening which was considered EMERGENCY time. I said fine. They called back and said they could get there sooner. I said that would be great, They came before noon and didn't charge the EXTRA fee, Thanks, I will use them again

Had a service scheduled for today. No show, no call. Appointment was made 4 weeks ago. Township…read moresaid I had to have my tanks pumped in June, but no Appointments until today, so I called the Township office, made sure it was okay, and then... a no show, so what do I do now? Really not happy, home all day and awake at 7am...

I would give them a zero if I zero rating was available. These idiots made me wait around for an…read moreappointment that they were a no/call no/show for. I guess they don't believe that our time is valuable? I should bill them my hourly rate for wasting my time this afternoon while they did not give us a single thought.

Hi, Kliensservices serviceman Patrick was excellent…read more We called to get septic tanks pumped and Patrick took many pictures before and after tank cleaning. He took pictures of the baffles and gas deflectors and explained what he was doing. The serviceman actually had a feeling of satisfaction, doing the cleaning, which he shared with us. Thanks, Chris G.

Kline's repaired our sewer four years ago. At the time I was happy with the service because, let's…read moreface it, the sewer now worked. In May our sewer collapsed again. This time I used Cocalico plumbing because I had used them recently. When the sewer was excavated this time, it was found that Kline's had used the old terra cotta pipes that were there instead of replacing them with PVC. The terra cotta joints were coming apart and where they connected the PVC to the old terra cotta, a corner of it had broken off. I called Klines and talked to James Frizzell, the plumbing manager and sent him several pictures of the damage. He said the work only carries a one year warranty (one year warranty on sewer pipes?) but that I should get back in touch after this work was finished and he would "work with me". After the work was finished I called and emailed him hoping to get some kind of compensation for their poor work. He's answer was they wouldn't do anything about it since the one year warranty had run out and that the Borough had signed off on the work when they did it four years ago. While this is true, knowing they did a poor job and that I was now having to have their work re-done at an expensive cost to me, I was hoping he would "work with me" and give me some type of refund. As a result I will never use Kline's again and will encourage anyone to go with a company that will stand behind their work.

Awful. He tried pointing out issues with my house without ever actually physically seeing that it…read morewas already fixed, so when my contractor shows up to look at it, he has to ask what this guy was even doing not seeing that the fix was already there, at which point we had to send him pictures to prove it was already done and have him "OK" it. He also missed a few major things that we already planned on getting fixed, but he didn't even see it. Only focused on petty stuff that's easy for him to point out instead of actually putting the time in to do the work for which he's getting paid. Ridiculous.

Horrible services! They will nit pick and find things wrong with your home that aren't even…read moreissues. The reported talked about water damage - there's never been a leak anywhere in the home! If you're selling your home and they are inspecting it, good luck. They will write up so much BS that the buy will walk. I would never recommend them.

Very professional and super helpful! As a first time homeowner that knows nothing about septics i…read morecan say that they are very informative.

We were selling our house and had to have the septic system pumped and inspected. The owner came to…read moredo the job, he was rude and bad mouthing the last company who had performed work on our system (we never had any issues with our system or the previous company) then the owner proceeded to recommend unnecessary work be done to the system. We hired someone else for a 2nd option and to complete work the buyer was asking for passed on Herrick's inspection. This company also did not find anything wrong. Herrick's ended up costing me a few thousand dollars in unnecessary work.