We take our dog Lilly to this place for all her needs. We have always taken our cats and are so…read moreimpressed by the caring staff

I've had two of my dogs cared for by Midway since they were pups. I think we're going on twenty…read moreyears of care now. Maybe some of that is due to them both being doodles of remarkable gentle natures, but the quality of medical care and overall concern for their well being has always been exceptional. Dr. Nolte and her team are the finest veterinary caregivers I could hope for with my furry buddies! My experiences have been consistently caring and mostly professional treatment by them. It's true some new assistants over the years have had steeper customer service learning curves than others. Under Dr. Noltes guidance though they've always picked up on her genuine care for her patients.

If you read nothing further in this review, please take away from it South Metro Animal Emergency…read moreCare made the last days I had with my dog unforgettable in the best way possible! My 14 year old dog who had been declining in health was acting very differently one day, enough so to bring him into an emergency vet at night. I was met by Justin at the door for a quick assessment, as I couldn't go into the clinic because of covid regulations. Justin was very compassionate and understanding of my dog's situation, and I felt at ease as I watched them go back into the clinic. I went to sit in my car and wait for the update from inside. My phone rang and It was Dr. Birch on the other end, he said I needed to come inside to talk which I knew meant the worst. Dr. Birch explained to me what was going on inside the abdomen of my dog, how it was affecting his body, and that it was a terminal situation. He still laid out a gradient of options from taking him to a specialist at the U of M to putting him to sleep that night. I was very grateful for his honesty in offering up all the solutions he did. But we both agreed for a 14 year old dog in his situation putting him to sleep was the best possible outcome. I couldn't do it that night without the family saying good bye. The next day I called my normal vet to see if I could take him there for his final appointment, as he'd been going there for the last 7 years and I wanted them to be a part of it. They couldn't, or wouldn't, make time for me and my dog for at least 3 days. This was very disappointing to me. That day I came home from work and my dog had declined further, and I made the decision to bring him in overnight to have him put to sleep. At 10 PM, I was met by Justin again at the door as I carried my dog in. His genuine compassion to my dog again was apparent, but it was also extended towards me as he told me what the process would be. He then took my dog to the back to put a port in his leg for the shots. This was something different from when I've done this before. For me it meant my dog would only be stuck by 1 needle, not the 3 or 4 they actually use. When they came back, Justin put down the plushest fleece blanket on the table I'd ever seen. They then gave me all the alone time I wanted before Dr. Birch came in. Once again Dr. Birch was a true professional explaining to me what was about to happen, and how my dog would react. And he gently petted my dog the whole time to help ease him as I said good bye and he slipped into his sleep. Dr Birch left and they then gave me all the time I wanted alone to say good bye myself. One last time Justin came in offering his condolences and wrapped my dog in that huge soft blanket and took him away. I was offered time to sit in the room as long as I wanted, but all I had to do was simply walk out of the clinic alone. S M A E C thank you for your services, hours, and location. People don't bring their pets to you for the fun regular stuff, it's got to be a whole different world at your clinic from dusk to dawn. I appreciate that to the fullest. Justin and Dr. Birch, Thank You doesn't even start to cover the appreciation I have for you two! The whole experience I had was only 24 hours long. But the good memories I have of one of my worst times will forever be in my mind. Thank You, Rob and Braden

I would give zero stars if possible. I called them late on Sunday night, 7/19, because our dog had…read moresuddenly started stumbling around and could not open his eyes. It seemed like he was having trouble breathing. They refused to let me come in with him. I told them I think my dog is dying and they seemed to have no compassion and basically said there wouldn't be anything they could do anyway. I can understand it might have been better to go somewhere that has 24-hour monitoring/hospitalization, but I didn't know that at the time. It was the complete lack of empathy and caring to explain that has me leaving this review. It's like they just wanted me to get off the phone. And our dog died the next morning. Rest in peace, Vinny

My sweet exotic shorthair got into trouble smelling my Valentine's bouquet which had a lily! When…read morehe appeared with yellow pollen on his face and paws. I knew it was an emergency. VEG was AMAZING! He was treated immediately and had to be admitted. He was given IV fluids to flush the toxins from his system. We are extremely grateful to VEG for saving his life. After two days, he was back home and back to his daily life! Thank you for helping Riff!!!

I took my 18 year old grandcat here for a medical emergency. He was well on his way to having a…read moremegacolon and was deteriorating quickly. The staff and provider were very friendly and prompt in their care. They were open to suggestions and didn't hesitate to deprioritize a suggested care plan and skip the electives. It's been a couple of weeks and he's still alive and well with take home medication. This place is in the middle of Woodbury and has a corporate vibe, but I assure you the staff that helped me were all warm and personable.

The team always answers all my questions patiently. The team always checks in when my dog is at…read moreAERC all day (and they snuggle with her). My dog doesn't even look back at me when she gets taken away because she feels secure at AERC. The team has been nothing short fabulous over the last two years and I would highly recommend them to anyone who has a pet who needs special care.

DO NOT BRING YOUR GREYHOUND HERE. Our greyhound dislocated her toe, we brought her here since we…read morecouldn't get in at our regular vet. I totally understand and respect that they need to triage patients, but we waited 4 hours before she received any pain management. Then, they insisted on taking xrays of the toe, despite dislocations being common in greyhounds and an easy fix. They also insisted on sedating her, despite her being a very chill dog, and despite sedation being riskier for greyhounds. After doing xrays, they told us that there was a "highly concerning area" on the xray that they thought was osteosarcoma, but that they needed more xrays to confirm. So we did more xrays. They still have not put the toe back in place. After more xrays, they say they're confident it's osteosarcoma, and go over how grave and serious that condition is, but say the radiation specialist has left for the weekend. Despite us advocating for them to put the toe back in place, they say it's too risky with osteosarcoma, and DON'T PUT THE TOE BACK IN PLACE. They also say greyhound anatomy is too difficult to splint, so they tell us to just rest and medicate her, and that we'll need to come back for MORE xrays and testing before amputating the leg for osteosarcoma. The entire process took over 7 hours and cost nearly $900. Over the weekend, she developed two new wounds on her toes due to the dislocation, and we made an appointment at another vet. Shortly after making this appointment, AERC calls to confirm that it's osteosarcoma, and to try to schedule us for more xrays and to begin the process of amputation. The second vet -- who specializes in greyhounds -- shared that the xray of her leg from AERC was blurry and her other leg and tail were overlapping the affected leg, so it wasn't possible to diagnose using those xrays. He put the toe back into place and then took more xrays -- no sedation needed -- and after reviewing them confirmed that she does NOT have osteosarcoma, but even if she did, due to her advanced age and limp in a different leg amputation would not be a proper course of treatment. Due to the deep wounds created from not treating her toe initially, she needed to start antibiotics. This vet also shared that AERC had mistreated a different greyhound recently who had subsequently come to him for aftercare -- and that after that experience, he contacted AERC to offer them education on proper treatment, and was ignored. So not only did we spend 7+ hours and nearly $900 dollars for our dog's toe to NOT be treated and for her to be given multiple unnecessary medications and sedation, they ALSO misdiagnosed our dog with aggressive cancer based off poorly done xrays and made an improper plan for care in what feels like an attempt to get more money out of us, and we had to get MORE xrays and medication to fix what they did. The entire process was incredibly financially predatory and inappropriate. Atrocious and incompetent care, especially considering they declined to get educated by a specialist after neglecting a different greyhound.

If you're looking for a vet in Uptown, I genuinely can't recommend Uptown Vet enough…read more We moved here just over a year ago with no idea where to take our dogs. I actually tried getting into another clinic first, but they had a long waitlist. Looking back, I'm so thankful that happened because we ended up here instead. In the past year, they've become so much more than just our vet. They never make me feel crazy for bringing up a concern, and they've always been willing to dig deeper instead of sending us home with a "let's just wait and see." When we first started coming here, I didn't even realize how uncomfortable my dog really was. Thanks to this team, he's lost the weight he needed to, finally has medication that keeps his stomach working the way it should, and they trusted me when I felt like one of his teeth was causing him pain. Every step of the way, they've treated him like family. As someone with a reactive dog, having a clinic that my dog actually gets excited to visit is something I never thought I'd say. That alone speaks volumes about the people here ! A huge thank you to Dr. Allison for believing me when I knew his stomach issues were food-related, Dr. Rachel for taking care of an angry tooth, and the amazing techs...Kyla, Amanda, Francesca and everyone else who's loved on our animals every visit. In the nicest way possible, I hope we won't see you as regularly as we have been... but I'm so grateful to know you're here when we do. My dogs continue to live bigger lives because of the team here.

After 12 years taking our sweet Shih Tzu to them, they refused to credit her account with the $150…read morecost of a procedure (needle biopsy)--I was told it was the only option (our dog has pulmonary hypertension & Dr. Antoniou told me he & her cardiologist were concerned about her survival under anesthesia.) I asked if the mass could be removed with only local anesthesia & he said they don't do that because it's dangerous if the dog moved while the mass is being cut out. So, I said "yes" to the needle biopsy (didn't show malignancy), & was told 90% of these tumors are benign & bring her back if it got bigger. Few weeks later, I made an appointment because it had grown. Then Dr. Rachel was asked if taking a piece of the mass for a biopsy was an option--I didn't think it was because when I was initially told options, her husband did not mention it. She said they could (???) & I just received the results that it is cancer. Not only did I wait weeks until having this done--I was never told about it--but they refuse to credit her account (I didn't even ask for a refund!) with the cost of the procedure; I would've skipped it had I known that a partial biopsy was available. I would've NEVER waited for "it gets bigger" to have it tested. I feel sick thinking of how I trusted this vet. I feel incredibly sad that our sweet dog has cancer, & disappointed & disgusted by their office manager & owners' handling of this situation. If you go to Uptown Veterinarians, do so knowing that your loyalty & trust will be met with insensitivity & pettiness. #UptownVet #UptownVeternarian #MplsVets #MiplsVeteanarian #MinneapolisVet MinneapolisVet #MNVeternarian

This place is all about money. They don't care about your dog, cat or parakeet. I moved to Lake…read moreElmo and needed to bring my dog in. I asked if they had any openings and was told they just had a cancellation. I took the cancellation and then I was charged for an emergency visit. Next, my dog (17 years old) needs a groom and I simply needed an updated rabies shot. I was told I had to pay $135 plus the rabies shot for an exam. Rip off. Who needs an exam for a 17 year old dog? I simply wanted to make him comfortable during his last months.

I got a new kitten a few weeks ago and requested an appointment at cedar pet clinic. They gave me…read morean appointment 2 weeks later, which was fine with me. I didn't have any urgent needs so I was okay with waiting, but once I got there, after confirming my appointment that I had for over two weeks, I was told that the vet had been double booked. I do understand that emergencies happen and they were apologetic about the long wait time I endured, but I just needed vaccinations for my kitten. With my other cats, that is a 10 minute appointment at different vet clinics in my hometown. I was at cedar pet clinic for about 2 hours to get two vaccines. They did include a "complimentary" blood test, but on the receipt I got, there was a charge for $111 for testing of the blood. Overall the appointment cost me $325 including the $50 appointment deposit I was required to pay, they did apply that to my total, but that cost still seems insane for vaccines, which was all that I really wanted/needed. Overall my experience there wasn't bad. The staff was nice, but I did not feel that the appointment was worth over $300. I also got a quote for a neuter and microchip in the $800 range which is insanely high in my opinion, especially when programs for low cost spay/neuter are out there and easily accessible. It was odd that they took my kitten into the back to perform the vaccines and everything else they did, but maybe that's just how things are done these days, but it did seem odd that they couldn't give him a few shots and draw blood in the room with me. Again, my experience here wasn't bad, but for the cost and the wait time I experienced, I will not be returning to this vet clinic and I would not recommend taking your business here.

The clear money grab everytime you bring a pet in. You can see for yourself the lack of care for…read moreyour pets

So glad I Decided to bring my cat here, she had been having appetite problems and they found the…read moreissue so quickly! The staff are super nice and you can tell they all cared for pets in need, cuddling my cat when they brought her back. She ended up having a dental with some teeth extracted and the surgery went super well with the Vet calling me to update and the staff being extremely informative about her after care. She even ended up having a small accident before coming home with me and they cleaned her right up, I'm so grateful! I really love the fact that they have separate sides for cats and dogs for comfort, super clean office and fair prices. Glad to have a veterinary office I know I can rely on!

Our dog is a special princess, who does not like pleasing people, or listening to instructions…read more Never mind the vet. 6 years of various vets, each visit being stressful and hard to manage as we had to physically hold her in the checkup room while vet team gave her shots, blood draws, etc. She would fight tooth and nail and refuse to go back with staff, each place eventually conceded and we'd hold and swaddle her on the table. Real fun stuff. Then we went to Village. Some magical turn of events let me tell you... because she was completely comfortable with the staff, let them walk her back for shots like it was nothing. Flabbergasted and stunned. Customers/patients for life.

Great experience for all of our pets! They are empathetic, thorough, and truly seem to care for the…read morewell being of your animals. They do a good job of trying to get you seen as soon as possible, typically within a couple of days, which is obviously very helpful when dealing with a sick pet.