5 stars are not enough for MediZoom. Absolutely top notch service start to finish. Easy booking,…read moresuperb administration, VERY flexible with scheduling, spotless vehicle. I used them for post outpatient surgery ride service home from St John's Hospital Oxnard. Owner James was my main point of contact from initial booking through the ride home. Delighted to have a fellow veteran at the helm of this business. The recovery staff at St John's were gushing with praise as well. I overheard conversation among staff praising MediZoom as the nicest, easiest, friendliest, and most professional service they have ever dealt with. My discharge nurse actually took several business cards from James when he picked me up, for future use by the Hospital. Simply outstanding all around.

We appreciated being able to book a last-minute appointment. Everything went very smoothly. We will…read moredefinitely use the service again!

This team went above and beyond for our family. "Thank you" is inadequate for how grateful we are…read morefor everything they did for us! Ceasar and Sara took wonderful care of my Dad throughout the long-distance trip. They made sure he was comfortable, happy, fed and hydrated. The office team bent over backwards to help in our situation....I cannot recommend them enough! Thank you again!

Awesome, sweet, prompt, professional. Just the best experience for my mom's transportread more

I've been using Assured Transport for 7 years to transport my husband to and from appointments, the…read morehospital, the dentist. . . Butch is always on time, he is capable and calm in his treatment of my husband, and he is so reassuring that he minimizes my husband's anxiety. I would not use any other company as long as ATS is around!

Our school district contracted with Paradise Plus Care Transport when our special needs high school…read morestudent needed transportation to and from school. Every driver we had experience with was respectful, friendly and patient with our kid! The company was very good at communication as well. The app the company uses was also easy to use and a great way to track out kid's ride. The app also offered an easy way to cancel rides if we needed to keep our kid home from school due to illness. It was a gift to feel like our kid was in safe hands during the times they were being driven! It takes a village of support when raising a special needs kid and we are grateful Paradise Plus Care Transport was a part of that village!

Really great experience with Paradise! They were on time, professional, and super kind throughout…read morethe whole process. Communication was easy, the ride was comfortable, and everything felt smooth and stress-free. Highly recommend!

We used Safe Lift this week to transport my mom to an appointment in Thousand Oaks. We are very…read moregrateful to the superior service provided by Mr. Deep and his team. The vehicle arrived on time and had my mom to her appointment in a safe, reliable vehicle. Their equipment is top notch; all in safe, working order. Driver is safe and reliable. The fee includes round-trip and the driver will wait on site for 1 hour while you are in your appointment. Additional fees will be added beyond one hour stand by time, but more importanly, they will not leave you there. I definitely recommend Safe Lift for your transport needs. Call ahead to book in advance, they are a very busy company. Stay safe out there.

Five stars!!!! They have saved the day multiple times when my mom has last-minute appointments. The…read moredrivers are professional, safe, and incredibly friendly. My mom has severe dementia, and they are so patient and sweet with her. They even wait for us during the appointments so we never have to worry about a ride home. Reliable, professional, and always smiling--highly recommended!

Kind, caring and experienced. Very responsive. They were so instrumental in supporting my mom and…read moreI. Thank you so much Buena Vista!

During the pandemic, my mom was diagnosed with Alzheimer's. It progressed quickly, and I was left…read moreto care for her on my own after my dad died from cancer in 2022. Buena Vista was recommended by her geriatric doctor at Kaiser, who told me that their care was better than that provided by her own employer. I took her word for it and scheduled my appointment with them. She was accepted quickly, and from February 2024 through September 2025, she was in their care, providing several visits to my home per week. There were some bumps in the road, which accounts for four stars instead of five (mainly due to under- or constantly revolving staffing and an original social worker who should be in an academic line of work, rather than a public-facing one), but overall, it was a positive experience and I would recommend BVH to anyone in need of such care for their loved one(s). I would have been doomed without the medications and supplies provided by BVH. Having to navigate her care by myself was more difficult than I can put into words-- you never imagine having to wipe down walls that have been finger-painted by the feces of a 70-year-old, or carrying the dead weight of a 120-pound woman from a bathroom to a chair because she's forgotten how to use her legs. Her social worker (Marci) stayed with me on the phone while I vented and cried, and offered warm words of kindness. The volunteer coordinator (Kellie) gave me friendship when my world had dwindled down to nothing but centring around my mom and her constant supervision. My second volunteer, Jacky, was amazing. We formed a friendship and still text each other weekly. Unfortunately, because my mom remained on hospice for more than the typical length of time (3 months), due to her condition, she cycled through a handful of nurses, but we ended up with the nurse we liked the most, after she came back from maternity leave. Karen is one of the sweetest people I have ever met in my life, and she always showed what felt like genuine care and concern for my mom, as well as myself. Estephany was a godsend. I feel that the most underappreciated "angels" of hospice are without a doubt the bathing assistants. They have to put up with tantrums, screaming, crying, and general awkwardness of showering and dressing injured and elderly people who are scared, confused, and sometimes violent. She felt like a friend to me in the time she was with us, and I looked forward to her visits. She was so good with my mom. I'm starting to cry as I type this because she had to endure the same weird ramblings and repeated questions three times a week, every week for over a year, and always did so with a smile. She treated my mom like a human being, with love and respect. That is probably my biggest takeaway from my experience with Buena Vista-- they allowed my mom, who suffered through this tragic disease, to spend the last leg of her life with DIGNITY, which is in short supply for the addled and elderly, trapped in their failing bodies and minds that betray them. Thank you to everyone at BVH who helped us during this dark time. Your generosity will never be forgotten.

The check-in was horrible. The room tiny and ill-staffed. It was like a house of horrors.read more

Very nice and airy. Many patios for relaxing, visiting and dining. Residents r friendly as well…read more Unfortunately the food is not very good. Poor quality, limited variety and unpleasant taste. However the staff r FANTASTIC. VERY professional and friendly.

We recently contracted with Access TLC to provide home health care service for our Mom. We are…read morevery pleased with the care she is receiving. We originally reached out to Nurse Mary based on a recommendation from our local church. Ms. Jude came to our home and provided all of the inforamtion and answered our questions, completely. Ms. Falcon is our primary care giver and we could not be more pleased with her. She is professional, caring and loving towards our Mom. I have complete faith and trust in this lady, and she always provides with an updated care report and how everything is going. If you are looking for home health care needs or hospice services, please reach out to Access TLC and have a conversatioon with their team. again, I highly recommend the service of Ms. Jade and Ms. Falcon. Wishing you and your family all the best on your recovery journey forward.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging