This place is terrible. Went here at the recommendation of a tele-health doctor on a Saturday…read moremorning so my young daughter could have a strep test. For some reason, the employee responsible for our "care" wouldn't do a rapid test, so we were told we would have a result within 24-48 hours. Finally, after hearing no results after 72 hours, we reluctantly sent our still sick daughter to school Tuesday morning only to get a phone call that she WAS positive for Strep and we had to pull her from school. She could have been on antibiotics starting Saturday if the staff here had a clue, but now she is out of school until Thursday because of their incompetence. Just an absolute shit show. DO NOT BRING YOUR LOVED ONES HERE IF THEY ARE SICK!

I went in for a PCR test. The nurses and staff were great, particularly the young man administering…read morethe test. I would have rated them 5 stars, but I had a final visit from a Physician's Assistant. I didn't catch his name but he was very unfriendly and disrespectful. He asked if I had questions and when I asked one in particular he laughed at me and gave me some information in the form of "Did you know...?". After I left the facility I did some further research on the topic and it turns out he was completely wrong on this point, according to the FDA. I regret not catching his name from his name tag. He was a charlatan.

Top quality care. Staff is very knowledgeable and would highly recommend Burd for all your PT needsread more

From the owner: Burd Physical Therapy is a leading provider of specialized physical therapy services in Rochester,…read moreNY. With a focus on patient-centered care and innovative treatment techniques, Burd Physical Therapy helps individuals recover from injuries, manage chronic conditions, and improve their overall health and wellness.

I was suffering from Sciatica and was referred to Lattimore Webster. I had fallen 2 or 3 times…read morebecause of it, started using a cane to walk short distances. I went twice a week for 3 weeks. I am now walking like the OLD days thanks to the exercises recommended by Caitlin Bray my PT. I haven't felt this good in weeks. All PT's are so friendly and I can see they really care about their patients. I only wish I could add more that 5 stars to their review.

So disappointed in the new management at the Lattimore location on Empire Blvd. On an early (8:00…read moream) appointment, I noticed a trash can overflowing with cups, dirty wipes., etc. There was a large pile of dirty towels on a chair awaiting a wash, I guess. My therapist is very friendly and professional, but I noticed after I was on a table, and moved to another piece of equipment, the table wasn't wiped down. and another patient was placed on the same table. PSince this is a somewhat quasi medical facility, I feel hygiene should be in the forefront. It is not ; nor is there a welcoming feeling. I won't be going back to this location.

Dr. Matt has literally helped me get back up on my feet again when I couldn't even bend over to tie…read moremy own shoes (as an ex-collegiate athlete in his mid 20s). I can confidently say I am on my way to health and happiness, all thanks to him. I promise he will take the time to not only listen, but to help you get where you want your health to be. Dr. Matt focuses on empowering you to take control over your body so pain no longer controls your life!! I cannot thank him enough!! Choosing Rochester Pain & Performance is more than choosing a chiropractor. You are choosing someone who will invest in your success, encourage you, and keep you accountable to reach the level of health you want.

From the owner: Rochester Pain & Performance specializes in getting rid of pain and improving performance through…read morean advanced functional neurological approach that is safe, fast, and highly effective.

Each time I have been here as a patient I am welcomed by such a very friendly, personable, and…read moreprofessional staff. I have gone to many different places for physical therapy over the years with not much success, but each time I come in I am not discouraged. I am built up by positive reinforced conditioning and exercise. I highly recommend Sports PT of NY to anyone who has doesn't know where to go for physical therapy, or hasn't had success in the past with other places. Come on by!

From the owner: Outpatient Orthopedics Sports Rehabilitation…read moreSpine Care No Fault Worker's Compensation Pre & Post-Op Care

A while back I injured my hip. I went to GRO and they X-Rayed it, no surgery needed. I did special…read moreexercises to help.As time went on, and we can't forget age, I developed a morning pain in my upper leg muscle near the hip. I went back to GRO and they re-x-rayed it. There was a small calcium build up but no surgery needed. The pain came and went. At 1 point it was gone for a good month or so. But then it came back. And it came to stay. Very uncomfortable first thing in the morning. My Physicians Assistant was Aaron Bishop. A great guy who takes good care of his patients. We discussed the Cortisone shot, I scheduled a date. The best move I ever made. The pain was gone literally over night. Unbelievable, a gift from the heavens. I highly recommend Aaron Bishop of GRO.

From the owner: Greater Rochester Orthopaedics is a private practice of board-certified, sub-specialty trained…read moreorthopaedic surgeons providing general and specialty care from three locations in Penfield, Irondequoit and Gates. Distinguished for its commitment to orthopaedic excellence, Greater Rochester Orthopaedics is dedicated to delivering high-quality, comprehensive orthopaedic care to patients in the Greater Rochester area. Whether it is the treatment of immediate, chronic or sport-related injuries, we strive to provide optimal orthopaedic care until our patients complete their journey back to good health.

I saw Dan in the Webster office. He was professional, knowledgeable, and carefully explained the…read morediagnosis and the care it required. Hopefully I won't need PT anytime soon, but if I do I know exactly where I will get the best care. The office staff were pleasant and easily and promptly made the appointment. Thanks so much!

Excellent care, I am on my second round of PT. The owner of this location ( Adam) is great!!…read more They cured my shoulder injury , which was my 1st time going there, great job!!

Best nursing home in the Rochester, NY area hands down.read more

The Maplewood, but they didn't! Be cautious of pretty…read morepackages. When my mom and I toured The Maplewood the social worker explained that they didn't have outside Hospice agencies come in because they (The Maplewood) provided palliative care and handled end of life care for their residence "We have have a palliative team, doctors, nurses...they take care of everything. " Great we thought! Mom moved in. 4 months later my mom was hospitalized and diagnosed with inoperable cancer. She returned to The Maplewood and we clarified with the social worker and staff- would mom need a hospice nurse? NO. Would she have to move rooms when she got close to dying?NO. "We provide palliative care. That's what we do." They reassured my frightened mom that - "You have a palliative team caring for you. We will make sure you're comfortable." 4/6 I get a call from the day nurse, mom who is battling her second bout of pneumonia in 4 weeks is "having a down day. and by the way she is too weak to hold the phone, but she'd like to talk to you, by the way she is confused and she won't take her pills and her antibiotics aren't working and her pneumonia is worse..." My mom decided in January to be a DNR, and she didn't want to go back to the hospital. I told the nurse I was coming (a 7 hour drive) she said good. It's Friday, my mom is dying I think as I drive. When I arrive at midnight my mom is breathing 35times a minute sounding like a washing machine. Her eyes are rolling in their sockets as she involuntarily opens and closes them. I ask her how she is doing and she says "I ache all over". The night nurse enters the room, I tell her my mom's airway needs suctioned and mom needs pain meds. The nurse says to me (a 25 year ICU RN) "Your mom doesn't need to be suctioned and she can't have any pain meds." I said my mom is dying what do you mean she can't have pain meds? I'll stop right here. It only gets worse. The fact is the day nurse, the evening nurse and the social worker all knew my mom had taken a turn and not a one of them thought to tell the doctor or pa. A doctor or pa could have assessed the situation and recognized she was in multisystem organ failure and dying. They then could have modified her care plan and added medications that would maximize comfort. The nurses and social worker with their educational backgrounds should have done something to make sure her palliative needs would be met! It was Friday, they went home. The Maplewood promised my mom comfort care in the end. Her first appropriate end of life pain med was finally was obtained at 0540. She suffered until God finally took her at 0645. No end of life medications were ordered until 530am despite the day nurse and social worker knowing she was declining. How does this happen? They told her over and over that they would take care of her when she was dying! It was her biggest fear. We believed them. We were happy to pay $20,000 out of pocket a month for such inclusive services! Beware!!! They, the staff, smile a lot and sound so reassuring but YOU don't be fooled. If the end is near insist on seeing the care plan. Insist on seeing the med list. Please please educate yourself about end of life care (palliative and hospice). Pain meds, nausea meds, anxiety meds, meds for excessive secretions should all be ordered and a available as needed for a dying DNR patient. These are all meds that maximize comfort. I assumed they took care of this for mom. Friday night at midnight is no time to be begging for comfort care medications. Heaven help the residents who don't have a voice due to dementia, Alzheimer's etc.or don't have an advocate when they are dying. Update:12/14/2018 change is on the way. After extensive investigation, the New York State Department of Health CITED The Maplewood for NOT providing (my mom) adequate Palliative Care. The "last hours" can be as good as the first seven months!