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    Rochester Pain & Performance

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Rochester Pain & Performance

    Chiropractic bodywork

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    10 years ago

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    Aaron Manor

    Aaron Manor

    3.5
    (6 reviews)
    3.4 mi

    My Mom ( Alice Oswald ) was being cared for over 4 years by the staff at Aaron Manor. Admittedly,…read moreI ( Jonny Angel ) was a bit apprehensive when she arrived there in 2020 & then Covid hit to make matters worse. My trust and appreciation for everyone grew as the years rolled by. I can't say enough good today ( one week after Mom passed away) about my interactions with everyone there. I was in the facility hundreds of times as the initial diagnosis of 6 months to live stretched into 50 plus months ! I can't help but wonder if the professional employees/ caring staff had something to do with her persevering through strokes , COVID , Parkinson's & more. Thank you for all the support , hugs , laughs and tears at the end. The Oswald family and I will never forget the love , care & help provided by Aaron Manor for the entirety of Moms stay . May the " only true God " bless and support you guys in the future. I highly recommend this facility, these services and staff to anyone in a situation like ours. Mom and the family are were filled with gratitude and I'm 100# sure she would have approved of this messages.

    We had an end of life situation. She was one of their multiple covid patients. Multiple calls for…read morevideo chats to say goodbye to our mother, mother in law, grandmother and great grandmother were ignored over a 4 day period. I messaged the social worker to ask why and again, there was NO reply. We put a call into the director.....He also didn't respond. 5 people tried to tell their loved ones goodbye as she died alone with nobody there and it all fell on deaf ears. I find this behavior from the social worker all the way up to the director extremely troubled and this family deserved and explanation. Period. I will continue to ask this question until it is answered. Family of Josephine Sackley Richard (son) Richard (grandchild) Alicia (grandchild) Stacy (grandchild) Dylan (great-grandchild)

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    Pain Interventions

    Pain Interventions

    2.2
    (6 reviews)
    2.0 mi

    Do not use this office if you want to be treated with any respect after 10 years of them…read moreprescribing painkillers Sarah is a very condescending and has no respect toward patients

    This is the second Pain Management practice I've been to in Rochester and it's just awful. For some…read morereason it came highly recommended (Dr. Nemani did, but I was never allowed to schedule with him. Only Sarah, the Physicians Assistant I think, and Dr. Ng for injections). The staff is rude and incompetent. They treat you as though you're interrupting them instead of helping you schedule, check in/out, etc. The wait time is always excessive, even when you arrive early (I've had between 10-20 appts here and have never waited less than 20 minutes from my scheduled time just to get into an exam room). At my initial visit I explained that I was dissatisfied with my previous Pain Mgmt Dr because all he did was administer injections after injections, that were of little to no relief. Dr. Ng's solution was more injections. When I came in for the appt., after waiting almost 40 minutes I was finally taken to the procedure room with Dr. Ng and an Assistant/Nurse (not sure what her title was, but she was actually very sweet and supportive). As he asked about my specific issues, without warning he stuck me in the neck 6 times with needles. When he was done (even though I hadn't answered his question yet) he told me the Assistant would help me and he walked out. He was in the room a total of 90 seconds at the most. After a serious of failed injections, failed medications, failed physical therapy and a worsening condition, they finally admitted they had no idea what was wrong or how to help and referred me to a neurosurgeon (that also didn't help). I also received a TENS unit as part of my treatment through this office. It was a big help except I had to buy my own replacement pads (which I was told would be provided monthly) and when it malfunctioned it took a months worth of calls to the office, the local reps and the corporate office. Still no resolution. I shouldn't be surprised, when they set the appt for me to pick up the unit they set it at their Culver office. I showed up 15 minutes early and the office was closed. The rep was in the hallway and we had to do the appt right there. SUPER PROFESSIONAL!

    Rochester Pain & Performance - sportsmed - Updated August 2026

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