Outstanding service! Prompt, efficient and superb communication. I reached out to all the 5 star locksmiths and Agent Lock And Key was the best by a long shot. They Gave me a firm price. 1/2 of the other companies quoted me as if they were going to up charge me. We found our new locksmith. Thank you very much!!! read more

Long overdue review: After being turned away by my local, useless dealership, I googled locksmiths in my area. Agent Lock and Key was the first place to come up and Terry left me with no reason to call anyone else! He was HONEST, helpful and QUICK! He came to my house same day and cut some tough keys for me. On a separate occasion, he came back to help me with my pesky FOB. Pricing is incredibly reasonable and I can't imagine myself looking anywhere else for a locksmith. Thank you, Terry. read more

Terry was great. I called him with 2 remote issues. Terry was able to fix one of my remotes and was able to purchase the other remote at a fraction of the price a dealer would charge. Terry was very kind, knowledgeable and professional. Will highly recommend him to friends and family. read more

Terry was great. He responded quickly with an estimate (car lockout, key replacement, and house dead bolt rekey), and it was better than the others we received. We weren't in any particular hurry, but he came out to the house the same day. He was friendly and knew exactly what he was doing; a true professional. He'll be our first call if we need another locksmith in the future. Thank you! (We received absolutely no incentive for writing this review) read more

I was so impressed with Terry. We called him over to rekey a house after a renter moved out. I let him know that I loved forty five minutes away and that I needed him to call an hour early before he arrived. He came within the two hour window that he promised and called me within the time frame that I asked him too, and arrived on time. He did not try to upsell me anything and I was blown away with his pricing. He charged me 95 to rekey four doors and break off and resecure a old shed door. He was very quick and friendly and as a single female I felt very comfortable with him in my home. I highly recommended him because of his exillent prices and service. He also accepts cash credit cards and I think checks which was very convenient. read more

Agent Lock And Key - Keys & Locksmiths Near Me

I am from African descent but I have lived long enough in the U.S. to lose my accent. I called Terry after my mother had left the keys in her car and locked the door. It took Terry one hour to reach us and upon arrival, Terry was very rude to my mother and told her (upon seeing her and hearing her accent) that his car would be unable to enter the public parking garage where my mother was located. A bystander had to tell him that his car could easily get there before Terry drove his car while my mother walked beside the car. Upon reaching my mother's car Terry said my mother "had an attitude" and said he would be unable to help and drove away. Take what you can from this. I would not recommend him or his company to anyone, especially minorities. We are all disappointed. read more

We would highly recommend Terry Richards of Agent Lock and Key. One of our keys broke off into the deadbolt of our front door so we needed a Locksmith to help us out. After throwing a net out to 3 different businesses for pricing and availability, Terry was the 1st to respond and the most honest and up front about his pricing. Since we had him out on a service fee already, we were able to add a couple of more "sticky" locks on at cost only. Throwing in a couple of new keys and all in under 1 hour, he even came in well below estimate since the locks only needed to be cleaned instead of replaced. Terry was very personable, flexible with scheduling, and on time. If we run into another situation in which a locksmith is needed, Agent Lock and Key will be our one and only call!! read more

Had my new house rekeyed by Terry. He was communicative and friendly. Was able to get an appointment scheduled with him easily and he got the job done quickly. read more

As a previous satisfied customer I kept Terry's information and phone number just in case for the future. I am currently managing a store where I work and had to re-key the store locks and make extra keys for my staff. Called Terry and scheduled for next day service. He was quick to respond and showed up on time to the appointment. Price was very affordable and all of us were happy with his service! Hands down the best lock Smith I know and will refer him to everyone I know. Superb job Terry!! read more

Thank you, Terry! Recently moved in to our home and we needed re-keying service. Terry came over, was very punctual and extremely courteous. Provided us with only what we needed, and did not try to up-sell us on anything that we didn't need. We will definitely call with any future locksmith needs. Thanks again Terry! read more

Great experience! Terry was able to come out the same day and rekey the locks on our new house. He was very friendly, polite, helpful, and reasonably priced. I will definitely recommend him to others. read more

Terry arrived when promised and quickly completed the work. Highly recommended!

Terry, was awesome! Prompt and readily available. Friendly and helpful. He not only did an excellent job re-keying my home but troubleshooted some existing door issues and walked me through the work he performed. His quotes are honorable. Wish all service contractors can be just like him. He over exceeded my expectations! I highly recommend using his services. A true class act and gentleman. Thank you, Terry! read more

Terry showed up right on time, and spent 45 min. trying to fix my doorknob. It's an unusual one and he wasn't able to fix it, but he sure gave it a try. Didn't charge anything because: 'I didn't fix it'. I'm going to save his info. for when he can help me rekey. Great service! read more

Great service, very reasonable. Came on a Saturday afternoon to do a new home re-key. Terry was so great to work with and made sure everything was perfect for us. Even helped recode the garage overhead doors. read more

AMAZING JOB, quick responsive and super helpfull. Terry looked up the keys I needed and fobs I wanted, ordered them and programed them very quickly. And the best part us he came to my house to do it. He was professional and informative. I would recommend him any time. read more

Terry was great! Responsive in discussing the issue and in scheduling appointment. Then, he did the unready of -- he arrived early after calling to clear it first. Excellent service and job well done.! read more

Outstanding company!!!! Terry came to my house and re-keyed every exterior door at our new home. He was on time and very respectful. He was so much cheaper than the other crooks I had called. His prices are better than fair. Terry cares about his customers and his work is top notch. I had expected the worst when I asked for their services but honestly I received the best service I have ever had. I just can't say enough about Terry and his company. They advertise that they are a veteran owned business and they sure conduct business like they are. I am a veteran and I try to give all my business to veteran owned businesses. You are crazy to call anyone else. read more

Terry at Agent Lock and Key did a fantastic job. He installed door hardware and rekeyed our entire house. He replied promptly to my request. Terry texted me when he was on his way and arrived on time as scheduled. He really went above and beyond my initial request of just rekeying. He improved the functionality of the locks/handles that we installed making sure they would work efficiently and seamlessly. I highly recommend Agent Lock and Key. read more

Professional, friendly, prompt, SUUUPER reasonably priced, and got the job done quickly. Would use again if needed.

Terry was absolutely wonderful to work with from start to finish! Not only did he adjust his arrival time to meet our needs and do a great job re-keying our new home, but he provided additional trouble-shooting that went above and beyond! Great price too, I highly recommend and will certainly use Agent Lock and Key in the future! read more

I made the mistake of calling valley key connection before calling Terry. He was able to come out immediately and help me get a new key fob. He was very professional, communicative, reliable and affordable. He was able to walk me through worst case and best case scenarios just so I was prepared. He definitely came through for me!! I couldn't have asked for a better experience! I definitely recommend his services!! read more

I have known the owner for 38 years. He is extremely hard-working and a perfectionist to make sure the job is done right and the customer is happy with the results. You canno0t go wrong with this company - the best in the area. read more

After losing my key and remote to my push start ignition, I called a locksmith, unfortunately his business is with residential and Commercial, but he texted me several locksmiths that could help me, after getting several Sky High quotes and dreading having to pay $200 to $400 to drive my car. Last phone number in the text was Agent Lock and key, called and was quoted an unbelievably Low cost. The owner Terry came out to me within 45 minutes replaced my key and remote within 20 minutes. Highly recommend this locksmith. Thx Terry read more

Terry was professional and friendly. He worked as quickly as he could to get me into my house after I locked myself out. His prices were reasonable too. Would definitely use him again. read more

Terry did a excellent job rekeying the locks for my new house. This is a person I would recommend without hesitation. When i discovered that one of the locks he had worked on was not working correctly he cam out the next day and corrected the problem at no charge. A good person and honest. He is in my address book should I need a locksmith in tthe future read more

Outstanding service!!! I got locked out of my house, I called in a panic, Terry was 10 minutes away, came right over and unlocked my house. Very professional, personable and reliable. I will be using this company for rekey service! Thank you Terry read more

I locked myself out of my work truck in sun city and I called the first company that popped up on my google search. They told me that someone would be out in 10 minutes so I told them okay. I waited 30 minutes and never heard a word so I called back and they said that the technician would call me immediately to give me an eta. I waited another 20 minutes and still no call so I called back a third time and they told me 20 more minutes. So I called agent lock and key because I was so upset with the first company. Terry answered and told me 20 minutes. He called back 2 minutes later and said he would be there in 10 and he kept his word. He was in my car in 5 minutes and he even quoted me less than the other company. If you're locked out of your car, terry with agent lock and key is the company to use! read more

Terry called me back very quickly and came to my home and took care of my front door lock not turning. He came to my home within 20 minutes and took care of my front door and gate lock issues. Terry did the job quickly and right the first time and has very reasonable rates. He also cut me several keys. Great customer service and very respectful!Will use him for all locksmithing needs. read more

Right after Christmas and my car keys are nowhere to be found and of course I don't have a copy anywhere. I had an appointment with my mechanic that day to get some work done on the car that was urgent before work started again and was desperate! Had Terry recommended to me by another locksmith I called but he only did homes and after I called one other one, he was much better priced AND he said he could be there as soon as possible! he got here within fifteen minutes, and had the car opened and a set of duplicate keys within another 15 minutes. I only wish I hadn't wasted more of that morning stressing out still trying to find my keys and calling other places! Should have just called Terry from the beginning. Made it to my mechanic, and still haven't found my original keys so that was definitely the right move haha. Thank you again so much! read more

Terry was amazing! We only scheduled a simple rekey, but he also went out of his way to reset my garage door openers at no additional charge. But the real testament to his character was when shortly after he left, I locked myself out in the backyard (yeah I know...). I called Terry, he immediately turned around and came back. He was able to cut another key and have me back in the house in maybe 2 minutes. Then he refused to charge me for coming back! What a genuinely good guy! So thanks, Terry. You have earned a lifelong customer here. read more

I don't typically gives reviews, but when I do it's either because I can not believe how horrid the service was, or because I can not believe how amazing the service was. Talk about EXCEPTIONAL! I was tugged in every direction and got several quotes, only for the price to rise upon arrival with other companies. From the first conversation I had with Terry I knew this was the company to go with. His prices will beat anyone you call ( in case you wanted to save some money and time searching). He is very professional and his services were as well. I will be referring this company. Thanks Terry! You set the bar extremely high! read more

Everything about my experience with Terry from Agent Lock and Key was excellent. He was very responsive, helpful and communicated well. He initially responded to my email within maybe 30 minutes and had me send him a text with a picture of the issue. He was able to diagnose the issue and have a plan of action before arriving. He gave me a few options. One of those options would have meant he would have not made any money. That in itself proved to me his character and honesty, and I appreciated it very much. He also gave me the receipt from Home Depot for the door knob he purchased for the job, that way I knew exactly how much he spent since I was paying for it. When he arrived at the house he was very polite, professional and prepared. His prices are good as well. He also has the ability to take payments with credit cards and emails you an invoice. If we have a need for any of his services in the future we will be calling him. I would recommend his services to anyone I know. You can trust him. He is clearly an good guy making an honest living. read more