So many positive things to say about this place. These boys do amazing work, and treat you how you…read morewould like to be treated. Last week I took a pump in to get fixed it was an emergency and I need it the next day, they were able to fix it and get me going, avoiding a ridiculous Financial loss. I have been coming here for over a decade and Tommy and his father have been treating me good every time I come in period they are able to fix any type of construction equipment very efficiently and with care. Any time I ever need anything fixed and I mean anything I bring it to these guys. These were the only guys in town to have 3 specific belts that I needed to go to my pumps and I needed them that day had they not had these belts I honestly don't know what I would have done so keep up the good work 5 stars will be back, And will recommend to all my friends

Brilliant establishment! Service was excellent and Tommy, the owner, was friendly and made me feel…read morewelcome! I will definitely come here again to have my equipment repaired. Beautiful work.

I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.

Very friendly and helpful staff and services. For all your equipment rental needs this is the place…read moreto go.

This is probably the best hardware store in Las Vegas! They have a ton of stuff - similar to Ace,…read morebut more. When I visited, they weren't very busy, so a sales person took me around the store to every item I needed to buy! It saved me so much time instead of hunting for little items that I needed. Do yourself a favor and go here before going to your usual big box store. My new go-to!

If you need heavy duty equipment in the Duck Creek Village area, Ruff Rentals is the place to…read morecontact. Jeremy was very courteous and organized, confirming the reservation prior to delivery date. Delivered on time and efficiently. He went above and beyond to ensure we got the job completed.

From the owner: CAT 257B,267B skid steers with tracks Auger with 9" & 12"…read morebit Forks Cat 303,304 mini ex Thumb and three buckets to choose from 12”,18"& 24" *FOR RENT. Daily, weekly and monthly rates. No hour meter restrictions. Delivery available, price depending on location. Services Offered: *concrete removal *land clearing *trenching *demolition

Tried to call and get my plumbing to my well fixed (check valve and pipe going to the pressure…read moretank). The lady who called me back told me to go to the people that installed it. I told her they retired. She said that was BS and to go back to them (they're retired it doesn't make sense) that Vegas drilling won't work on it because it's under warranty. I told her that I was fine paying. She just said what I told her was BS and they won't do the work. I'm going to peel their sticker off my tank and never call them again.

This business is terrible. The customer service is horrible. Do not do business with them. They are…read morerude, disrespectful, and will replace unnecessary parts.

I am writing this review after a call back from Matt at Southwest Toyota Lift. I have to admit…read morethat he took the time to correct my issue and make everything right and get things straight! I commend his professionalism and want to tell his crew thank you for helping me out. I appreciate it. I have an old lift, on its last years of service. Southwest came out and diagnosed this old lady and at a good price! I give this business props for their professional attitude and treatment of their customers. This is above and beyond and they are also serious mechanics with real techs and skills. THANK YOU SOUTHWEST LIFT!!

From the owner: Southwest Toyota Lift is an authorized reseller of Toyota Forklifts. While we have a huge inventory…read moreof quality new and used forklifts, we are more than just another forklift dealer. We also offers rentals, repairs, parts, training, and warehousing services. We have 4 locations to serve you. Call today.