AHIMA promises a certification which delivers a career you can live and thrive on. No such luck. First of all, it took me about 30 hours a week and 6 months of job hunting in order to find a job that pays me less than what I was making in Optometry. I took the job because I moved in to care for my elderly parents, and was lucky enough to be able to take the pay cut just so I could break into the field. Don't get me wrong, I am grateful for the opportunity. However, it's a year later and I still cannot seem to get one interview with another company. I have a Bachelor's degree. I also have an RHIT, RMA, and NPA. All of the other reviews written here are not wrong. People have the right to feel frustrated especially when getting an RHIT is way too expensive for the return in salary. The idea with obtaining an education is to come out of it living on something that extends well beyond minimum wage. I mean, how dare we expect food, rent, and transportation in the form of a car? I'm sick and tired of the healthcare industry telling us that we shouldn't be allowed to speak our minds or have an opinion about it. If it is done constructively, it should be digested as feedback. Power is not easily maintained and utilized by those that have been granted. It's a shame. Anyway, I stopped by to leave a review because I have to tango with AHIMA once more in order to get CEUs for the RHIT. I just got off the phone with one of the AHIMA representatives. I had asked him where the cheapest website was in order to get CEU credits. I need 20 credits. You know what he had the nerve to tell me? I'm laughing. He said to me, " I can't tell you. I can only tell you about AHIMA courses." This is how I heard it, "We don't respect the fact that you cannot make ends meet. We only care about the money we make for our own institution so I am not telling you where to get affordable CEU credits. I only want you to pay top dollar with AHIMA so that any money you've managed to save over the years since you've graduated, you can spend it all on us all over again. Yay!" And anyone calling in will hear it that way. AHIMA can scoff and get flustered all they want. It doesn't change the truth. I'm very proud of all the hard work I've put into my education. It's just perverse that there is no job market and AHIMA makes it worse by finding different ways to keep taking your money post graduation. For those of you that care to know, it is $600.00 to read articles and take a quiz at the end of the article. That's $30 an article. You can pay $1080.00 for a series of "webinars" where you just sit, watch, and take a survey at the end and nothing more. If that doesn't tell you that AHIMA is just after your money, I don't know how else you're going to see it. I'll figure something out. The point is that it just takes time to network with the right people in order to work the system and find something affordable. It's out there. Too bad AHIMA doesn't want to be that institution. AHIMA knows all of those websites. But they aren't telling where. Best of luck to all of you. I know you're working hard. Keep it up! read more

Worst AHIIMA ever i paid $149 and no response at all. Disgusting I need to register for RHIA exam and i have paid money for membership raised a ticket and there is no response from anyone till now read more

My goodness the customer service here is the worse ive seen in years. I called i. Regards to why my application for my exam was taking weeks to complete. The representative just kept saying I dont know and was very rude and short tempered. For a company that is big on ethics and respect , there workers sure dont have it. Her and many others need to be in the unemployment line. As of now its been weeks and I still dont have my att to set my exam date. They took my 300.00 upfront but needing weeks to respond to me. If there was another place I can take my exams I would cancel ahima for this test. read more

There is no customer service . I have been trying to call them all day, no one pick up the phone. It's dead . They are over prices on CE courses. I really don't care much for AHIMA but I keep it for my working license. AHIMA is the worse . read more

Worst experience, I have had with Ahima. I have tried to get my test date updated and to no avail. I have paid my money to have my test rescheduled and I have not been able to get in touch with somebody that knows anything. I paid for an extension back in August 2023, here it is October and I have still not been able to reschedule my test date with Pearson Vue due to Ahima's failure to do what they were supposed to do. They are the worst organization to go through for any correspondence. read more

AHIMA SUCKS! I took my CCA exam yesterday (Saturday, 04/30/2022) in Phoenix, and I did not pass. I missed passing by 2 points. This can be attributed to the fact I did not finish. Frankly, the Exam is too long (105 questions) for a two-hour time limit. Two hours is not enough time to answer 105 questions (1 min, 15 seconds per question). Furthermore, NONE of the practice questions nor the questions in the two (2) Practice Exams in the Certified Coding Associate (CCA) Exam Preparation book I purchased were on the actual exam! WTF! Plus, I noticed that question 12 on the actual exam did not have the correct answer listed. The question asked for the correct CPT code for E/M Services for outpatient setting. Physician documented DETAILED HX; COMPREHENSIVE EXAM and STRAIGHTFORWARD DECISION MAKING. The answer choices were 99242, 99245, 99254 and 99255, of which NONE matched the three (3) required key elements. So, I guessed my answer. Of course, I do not know if my guess was correct as I cannot see which specific questions I answered correctly or incorrectly. Yet, if I did answer the question 12 incorrectly, there are the two (2) points I needed to get a passing grade and officially become a CCA. But, I'll never know!!I I am so infuriated and frustrated over not passing the exam and with the experience I have had with AHIMA over the last few weeks leading up to my exam date (given incorrect information) that when I got home, the first thing I did was gather up my my ICD-10-PCS, CMS, and the CPT from 2019 and 2021 and pitched them AND the CCA Exam Prep Book into the recycle bin behind my house! That is the best place for them as AHIMA is garbage and the CCA Exam Preparation Book is worthless and a waste of money! A FRAUD! I am done with AHIMA and ever becoming a CCA after what happened today and past experiences. I am completely and irreversibly soured on AHIMA, and its shenanigan's! Thus, I am completely done with AHIMA and the medical coding profession. BOTH CAN SUCK IT! read more

AHIMA - This is were my coding books ended up! - Special Education Near Me - Chicago, Illinois

Totally agree with all the reviews. AHIMA and they're courses are RIP OFFS !!! The course is extremely expensive compared to the entry level pay. I completed my RHIT and when interviewed was only offered $14-$15 a hour, compared to all the time and Money I spent on this course. The return on investment is a shame, and to add insult to injury, they actually want you to keep obtaining more of these credentials! Talk about crazy!! This was a complete waste of time and Money. Most of these jobs want a nurse to work for them anyway....Take my advice, not worth it at all!!!!!!!!!!!!!!!!!! read more

Corrupted business ! All they want is your money , they don't care about the rest . How can you take a test and don't have options to go back and fix your mistakes or skip a question.? Obviously they want the test takers to keep failing and retake the test all over again . read more

I signed up for the medical terminology course 2019 and did't complete (family issues). I sighed up again Dec 2022 for the medical terminology and the healthcare technology course, want to be certified in Tumor Registry. I completed the technology course and was prepared for the exam. Low and behold NOTHING was on the exam I studied for!! The review module test subjects were NO WHERE on the exam!!! The information did not match up plus the questions were vague and made no sense!! Needless to say, I failed. It gives you one more try but I honestly don't know how to study for this final exam! I called customer service to get help and she was absolutely no help. I can't talk to an actual counselor just through email. Will Never suggest this company!! Totally fell they fleece students by knowing they have no chance to pass their course!! Total ripoff. RED FLAG!!! read more

AHIMA - you have got to be kidding me. I pay almost $300 per year and the customer service is unacceptable. I purchased a webinar for $100 worth two CEU's to learn about an audit I was working on regarding malnutrition for an audit I was working on. AHIMA sent me a blank link with no access first. I had to email customer service and wait three days for a response. A link was sent. Now that I've watched the webinar, there is no test, survey or CEU's to be found. I emailed the customer service team to ask for help and they told me to watch it first. I had to email back to state that I'd watched the full webinar. Not to mention, the speaker didn't even mention A.S.P.E.N. criteria for malnutrition. She spoke of labs that A.S.P.E.N specifically advises are markers of inflammation and can not be used in aiding in the diagnosis of malnutrition. This is the third issue I've had this year! First - they got a new system and wiped out everyone's CEU's. No backup, no assistance. Then, the NC AHIMA offered a special rate for the data analytics education and test ($275 to apply) and $100 for the AHIMA class - you had to go ahead and pay the $275 for the test and be approved before signing up for the course. THEN they cancel the class in NC and my only option was to spend $1000 to fly to Chicago and stay to take the live class or spend $800 to watch it online. I had to fight tooth and nail to get my money back. Then I had call "customer service" who was incredibly rude, hung up on me and noted that I hung up. Refused to escalate. Refused to give a supervisors name. I ended up using the online chat to get assistance (and to try and obtain written correspondence) and was told I was a liar and that no one hung up on me. Even the online rep refused to give me her information or her supervisors information while she 'helped' me. The chat was ended before I could export as I advised of my intention to escalate and I receive anonymous emails about the issue going forward. I basically had to correspond with an anonymous person via email and had to provide the date and time of the call so they could listen back to confirm the person hung up on me. You can not make this up! THIS IS A JOKE! The staff is paid by the dues of our peers and they are absolutely terrible. Customer service lacks kindness, manners, and the actual drive to provide customer service. I don't know what has happened, but I'm tempted to quit AHIMA and join AACP. So much for being the best in the business! read more

AHIMA is a total rip off, lacking competency, Customer service is horrible, unprofessional and your issues will never get sorted out. Good luck first getting someone to talk to , and once you do, that person wont know anything. Call for days and it would take you nowhere. And yes since your request is pending, you run out of time frame which is set by them, well now you need to pay more, a new recertification fee. It is one of the biggest SCAM ever. It is sad , people like us who have been members for such long time, every year paying a big amount, and at the end feel like being cheated. ,GOOD LUCK people !!! read more

this company has one of the worst customer services I've dealt with. give them money and things work instantly, but dare get your money back because they are incompetent and don'g give you what they owe you, good luck! We called over 5 times to get an activation code for a student membership and every time we get a different answer of process time yet the issue was never resolved. if you decide to try them out than make sure you wont need the money for a couple of month because getting a refund apparently takes a month (and they blame the bank for slow process) we will be looking for a different school to sign up with! read more

Please do not purchase anything from this organization. They are a scam. I purchased educational materials online. When I explained that I was unable to use them because of a malfunction, they refused to refund my money. Very unprofessional and very deceptive. read more

A terrible company! I called them up in 2019 to ask one of their representatives "what happens if I cant afford to pay? How long do I until my certifications get taken away?". The idiot representative told me "nobody can take away your certifications from you". Fast forward to December 2020 when I go and pay their ridiculous fee of 500 dollars to get my certifications out of "revoked" status, low and behold I can't do it. So I emailed the extortionists and asked them "why cant I pay for it online?". They then said to me "oh your certifications were revoked and now you have to take them up all over again ". What a garbage organization! If the idiot would have told me "oh you have x,y,z months to pay it" then I would have just put myself into more debt to put it on my credit card. But instead I was an idiot and thought that I can just pay it because I had all my self reviews and CEUs up to date. But NO! This was not the story! Poor customer service representatives who are not helpful AT ALL! I even emailed them telling them I had proof of the big bills that I had to pay before their ridiculous fees and they didn't care! They don't care about their "members". read more

AHIMA is a toal rip off. Over inflated "membership" fees, and their recertification periods are subject to their timeframe, not the stated one. You pay a ton of money for a membership that gives you literally nothing in return. My membership is due by the end of the month, I went to renew, but they've added an additional $50 to renew my RHIT, which doesn't expire until April. That's SIX MONTHS AWAY! When I inquired how to only pay the membership fee, I was told I have to pay for both now. If I choose to wait until April, I'll be charged an additional $100 for nonmembers prices. If I'd know before taking my HIMT classes that I would have to deal with this for the rest of my career, I would have chosen something else. Actually, I'm still considering walking away from it. Prospective HIM/HIMT students: take my advise, look into all the nonsense you'll have to deal with (with AHIMA) just to keep that certification for the rest of your career, BEFORE you get too deep. And DON'T take the word of your professors, you're not getting all the facts. read more