This is one of the worst medical experiences I've ever had. I went into an Urgent Care because my…read morehead and neck were in extraordinary pain following an injury. Since I had been in pain for 5 days, my blood pressure was - unsurprisingly - elevated. I was referred to the ER at Waukesha Memorial by the Urgent Care because they wanted to rule out meningitis and a brain bleed. The Urgent Care called the hospital ahead of my arrival to explain the situation. I checked in to the ER. They asked me if I had a history of migraines. I said yes, but I told them - after having years of migraines, this was not a migraine. I informed them that I had recently been injured and it caused muscle spasms in my back, chest, and neck. I informed them that the pain I was experiencing was consistent with (albeit worse than) the previous muscle spasms. They did not listen to me. They put me on fluids and did bloodwork. They took blood from my right arm (first venipuncture). Then, they put an IV in the left arm (second venipuncture). The IV infiltrated - which is very painful. They removed the infiltrated IV and put a different IV in my left arm (third venipuncture). Later, I was told they needed more bloodwork, but they hadn't used a large enough needle, so they put another IV in my right arm (fourth venipuncture). At one point I had 3 IVs at the same time. Be aware, the hospital charged me $33 per venipuncture. If they had simply started an IV with an appropriate sized needle - done so correctly, so that it did not infiltrate - and used it to take their blood samples, they could have spared me the latter 3 venipunctures. The bruises I had in the 2 weeks following my discharge this hospital were truly something to behold. I received a CT scan, an MRI, and a CT scan with contrast - all to rule out infection and brain bleeds. All tests were normal. I was still in a good deal of pain after 6 hours. I was told they'd given me three different regimens of migraine medication - and since none of them had knocked out the pain, the next step was to admit me and give me a spinal tap. I asked whether they'd given me any type of muscle relaxant. I was told I'd received 2.5 mgs of valium (mind you, an adult dose of valium is 10 mgs). I asked if I could receive another partial dose of valium as that was the only thing that had made any type of difference in the pain. They reluctantly agreed to give me another 2.5 mgs of valium. Months later, upon receiving an itemized bill (that I had to ask for), I learned that I was charged for two doses of 5 mgs of valium (I was charged $139 for each one). So, either they lied to me when I asked what I was receiving, or they didn't correctly record (or charge me for) the appropriate dose. As is standard with any IV treatment, part of my IV included Benadryl (Diphenhydramine HCl). I was charged $139 for Benadryl. I informed the PA that regardless of how I felt, I would absolutely not allow them to do a spinal tap. I asked to be discharged. By this time, the PA that had overseen my care was now going home and I was being transferred to a doctor. I told him that I wanted to go home. I was informed that they needed to run another bloodwork panel. It came back normal. I was told the reason they needed to repeat the bloodwork panel was because they ran the first one while I was receiving the fluids and it altered/diluted my numbers. I was charged for 2 bloodwork panels, each of which was $91. If they had done this correctly the first time, they could have spared me the additional, identical charge. I was in the ER for 9 hours - on bedsheets that were stained, and had multiple areas stitched together to repair holes. I was speaking to people who didn't listen to me, did sloppy work, and exhibited a consistent disregard for my experiences and the costs of their mistakes. I am not a medical doctor, but I grew up in a family of medical doctors and I have been a primary caretaker of terminally ill family members for years. I read medical journals so I can better advocate for their care and I've learned how to advocate for myself. I pity anyone who goes into Waukesha Memorial without the background that I have. I fear they will fall victim to a series of high-risk, unnecessary tests at an inordinate cost. The doctor who discharged me gave me a prescription for the same muscle relaxant I'd received right after my injury. They resolved the pain significantly within the first several hours and entirely within 3 days. Thankfully, I didn't need to take all the pills I was given. In due course, I was able to follow up with my primary care physician and receive physical therapy for my injury. Do NOT go to Waukesha Memorial. Go elsewhere. Please go anywhere else and wherever you go, ask for an itemized bill.

Wonderful ER staff. I had a horrible allergic reaction, and they treated me with kindness and…read moreprofessionalism. In fact, it's the best ER I have ever been to.

In my opinion, he is the best podiatrist in Racine county very knowledgeable, and has a great…read morebedside manner. Located on Highway 20 in the Aurora building west building. Right next-door to the car dealership of Boucher Chevrolet. Dr. Larson is the best. *****.

I went to Dr. Larsen for second opinion. He was very nice, spent time with me and answered all my…read morequestions. Caring doctor which is hard to find these days. I would definitely recommend him! He knows his job and does it very well!

I'm so grateful to have reached out to Dr. Nick for some sleep and adrenal issues I was having... I…read moreloved the fact that this could all be done over the phone... He gave me a constitutional remedy that was perfect for me.. with in a day I started to see all the benefits from it! I would highly recommend doing this! It literally makes you the best version of yourself!! Thank you Dr. Nick!

I switched to Lindenhurst Peds when my former pediatrician refused to see sick kids. The practice…read morehas been amazing, always squeezing me in when my son is sick (for reference every time we needed a sick call at my last pediatrician we were sent to Urgent Care). The practice as a whole is patient, kind, knowledgable, and just wonderful. Highly recommend them!

Dr. Phake is a kind and knowledgeable man. He is patient and friendly with the kids, which is why…read morewe stayed so long despite the fact that the front desk staff is among the worst I have ever seen. they are rude and unconfident on the phone and will NEVER complete the task or even call you back if you put in a request for something (referals, scripts, bloodwork). on more than one occasion, I had to call several times for the simplest of things, like a phone number for a specialist!! (apparently, giving out phone numbers is "not their job," and someone will need to call me back with that information... which never came, btw!!) This is a very small practice, so there is no reason why anyone cannot do these simple things. the front desk takes no responsibility for themselves, always pointing the finger at someone else. the only thing worse than the front desks incompetence is the after-hours answering service. my husband once argued with them for over a half hour about whether or not our call was necessary for my daughters alleric reaction!! she actually said "well if you gave her benedryl, then there's nothing for the doctor to do!" OH!! AND THE ICING ON THE CAKE (I'll never forget this one!!) When my son was about 1, I got a call from the office out of blue saying, "I'm calling to schedule your son's autism screening" .... WHAT?!? I've never been told my son could be autistic!!!! after I lose my mind crying to my husband, he calls the office back and come to find out..... ooops, sorry!!!.... that note was for meant for another patient!!! unbelievable!! Do yourself a favor and go to an office whose staff is as good as the doctor. it's just not worth it.

Even though I was there last fall, I'm still in awe of poor care I received…read more There were a few caring care takers but the majority couldn't care less. I needed help during the night and waited an hour for someone to come. They acted as thoughi just woke them up. I got a guy's food the first night I was there. I called my husband crying o geet me out of there. In a rehab facility now and it's like night and day People actually care about me!

Staff kept "misplacing" paperwork, had to go in countless times to redo it. Last time I went in a…read morewoman was screaming from in her room and none of the staff moved a muscle to see what was going on.

Pain management, He gave excellent care, The receptionist…read morewas excellent very attentive, knowledgeable and sweet very patient with me

This doctor is 1 of a small handful in the zion area that accept medicaid/kidcare. The doctor…read morehimself is okay - not the best bedside manner but I've always felt taken care of well. The biggest downside is that the wait time in the office is always very long and they're not the best about refilling medications through their voicemail - I often have to call them several times before they will eventually call meds in to the pharmacy.