I am extremely disappointed with my experience…read more I actually went to Andrea years ago and stopped using her because of her poor customer service. I decided to give her another chance, hoping things had improved. Unfortunately, they had not. I paid for a sew-in installation and within a two days noticed that the top was very bumpy, uneven, and not laying flat. The issue was obvious in photos and noticeable enough that others commented on it. I reached out promptly, sent pictures, and politely asked if she could fix it. Rather than taking accountability or offering a solution, she acknowledged the issue by telling me the wefts were thick. As the professional, if the hair was going to create a bulky or uneven result, that should have been communicated before completing the service. At no point was I advised that the finished product would look the way it did. When I asked if it could be fixed, I was ignored. After following up, I was met with a dismissive response about not discussing work on her days off and was told she would revisit the issue the next day. She never followed up, never offered a correction, and never attempted to make the situation right. The most disappointing part wasn't even the hair--it was the customer service. Mistakes happen, but professionalism is demonstrated by how you handle them. Instead of addressing a legitimate concern from a paying customer, I was left feeling dismissed and ignored. Because the issue was never resolved, I had to pay an additional $190 to another stylist to remove and redo the installation (@sheweaves). She installed the exact same hair and my install is SUPER flat. I gave this business a second chance despite my previous concerns about customer service, and unfortunately the experience confirmed why I stopped going in the first place. Based on my experience, I cannot recommend this stylist and will be filing complaints with the appropriate consumer protection agencies regarding the handling of this matter.

She did an amazing job weaving my hair. I recommend her shop if you want a professional hair weave.read more

Although the stylist was very pleasant, trying to contact their business to reschedule with no…read moreanswering machine and then to tell me about a $55 dollar cancellation fee was made me decide not to return. You are trying to charge me for trying to reschedule an appt but leave no other alternative for contact and I called two days prior, will cause me to never return.

Beautiful atmosphere! My sister and nieces have been going to Missy for years, mom and l couldn't…read morego because she didn't do natural hair. She now does, so my niece, Sharmekia, who thinks she's our boss makes us appointments when we are in town. I must say, hair well done! Her daughter, the shampoo girl really pampers your head, then Missy brings on the finishing touch! Thanks Ladies!

I scheduled an appointment with a different hairstylist and she was a no show. I found the Hair…read moreCare Center Salon and Spa at the last minute on a Tuesday morning. I was desperate to get my hair done that day because I was leaving to attend a family funeral on Friday which I never mentioned. Thank you so much first for taking my appointment. I received excellent service. I got a quick weave and it looked so nice and it's still looks good. The owner and her assistant were friendly and knowledgeable. I recommend the service and will return in the future.

What a great experience and such professional care and attention to the treatment of the hair. My…read moreappointment on 07-12-2025 restored my hope an dreams of magical anointed hands performing such amazing hair art work. The atmosphere was so welcoming and the stylist listened to what style I wanted and she delivered. Ms. Paulette is not just a master hairstylist, she is the maestro to the hair music design and care. I will definitely be a returning customer.

I found my new go-to hair salon!…read more Cherrell did thorough work coloring my hair exactly as I wanted it to look. I asked for a new style that was rather adventurous for me, but she did such a nice job that I felt comfortable with my decision walking out the door. The style is very posh, and I am enjoying lots of compliments on it! This was my first dry haircut, and I am very satisfied with the results. My ends definitely look healthier and more even. The salon environment is cute and comfortable. The salon is well-decorated, the staff provide drinks such as coffee with yummy creamer, and there is a private parking lot where you don't have to worry about getting ticketed in DC.

On August 24, I received a "nift" gift card valued at $30 for salon services here. I have never…read morebeen here before but was very excited to try a new salon, and hopeful that this may even become my home base salon - as I super need one in the DC area. That day, I called Salon Le Fini, and spoke with the front desk manager who told me that Victoria would be seeing me on Saturday Sept 1st at 10 am. I confirmed the date, location, time, etc and put the information in my phone. This past Saturday, I arrived at the salon, and was greeted warmly by the front desk manager - however, found it QUITE odd that the salon was open by no stylists were there yet (with multiple people already waiting). After 10:15ish, the front desk manager, sat down next to me and apologized. Stating that Victoria was on her way, that I would be seen as soon as she arrived, and that "it was her mistake as she only wrote down my appointment, but forget to put it in the actual calendar." Feeling a little dismayed, but knowing that we are all human and mistakes happen, I stated I understood and continued waiting. 10:30 rolled around, and I got another apology. 10:45, and yet another apology. 11 am rolled around, and i was feeling my patience wear thin. About 11:15, I had a stylist named Victoria come up to me and introduce herself. (She had already arrived and started on TWO other people, even though I was assured I would be seen first!!!!) Victoria's behavior was so rude and abrasive it is almost appalling. Victoria approached me, *told* me my appointment wasn't until 2 pm, that I was inconviencing her by arriving so early. (Mind you at this point I had already waited almost an hour and a half!) I politely stated, excuse me but my appointment was for 10 am. Victoria then brought me up to the computer system and processed to confirm my contact information - i verified that all of that contact information was correct. To which she stated, I should have received confirmation texts and emails. Note: Those were NEVER received (even in junk inboxes). I informed Victoria of that and she said that isn't her fault and I should know my appointment time. Trying to stay polite, I said, "ma'am, I do know my appointment time, I made it for 10 am, then wrote it down, and put it in my calendar on my phone; I wouldn't have made an appointment for 2 pm because I am NOT free at that time." Victoria proceeded to argue with me and tell me that it is not her fault if I got the time wrong or didn't get the reminders. I informed her that not receiving the reminders is not my fault either, and means they should probably verify their system is working, that i have now been told multiple stories by multiple people, so it appears they are LYING to cover their behinds about forgetting to put me into the system, and that it has now been almost two hours of my time completely wasted. I would NEVER recommend anyone to book services through this salon - unless you want to waste multiple hours of your day and not receive anything but lies, argument, rude/abrasive customer service, and no services.

A Truly Transformative Experience…read more I began seeing Jaimi of Beyond the Strandz earlier this year, after struggling with hair loss around my edges that I just couldn't manage on my own. From the very first consultation, I could tell this wasn't going to be your typical "try this oil" type of appointment. Jaimi put together a comprehensive plan tailored specifically to my needs- incorporating hydration, movement, and a supplement schedule using bioavailable products designed to support healing from the inside out. What sets Jaimi apart is not just her Trichology expertise, but her attention to detail and personalized care. I come in weekly for professional steam treatments, scalp detoxes, and gentle styling that protects my progress between visits. As someone who is very tender-headed, I've always dreaded braiding appointments; Jaimi is the only stylist who's ever done my hair without causing pain during or after. That alone is worth celebrating for me. The real proof is in the results: my edges are visibly filling in, my scalp feels so much healthier (no flakes, no itching, no tenderness), and even my recent functional wellness scan showed significant improvement across multiple systems. Jaimi's approach works- and not just surface level; it increases your overall wellness! Is the program both a financial and time investment? Absolutely. But if you've tried everything else and felt like you were out of options, this is worth every dollar. The care, the results, the intention behind every aspect- like custom tea blends and tailored supplement- it's all part of what makes this experience so different from anything else I've experienced. Thanks for helping me get my hair back, Jaimi!

Well I didn't plan on spending an hour in the chair just waiting for the hair technician to arrive…read more I called before coming and spoke with the assistant, brother of the owner- Yaya and made a 6pm appointment. This is a Muslim based braid shop, managed by men who percieve themselves as champions of women. I felt attacked, oppressed, both verbally and emotionally. I arrived at 5:45pm. I sat there until 6:45pm. The entire hour I was in the chair waiting on the hair technician, the owner Quasim was yelling and screaming blabbering about something as he was doing hair- like he was preaching a sermon, LOUDLY! The energy was very tense and uncomfortable. My son and I were harassed by several of his "cleaning staff". They looked like some people from off the street. They constantly touched me and my son without my permission. Very unclean. When the braid technician finally arrived, the owner walked out after whispering something to a man sitting by the tv. The braider was very irritated and was extremely demanding pointing at me and telling me to hurry so she can stretch my hair before braiding. I sat in her chair and tried to explain how I wanted my hair done. She said she don't speak English She was laughing and as she was parting my hair she was speaking in French to the other lady. Made me feel uncomfortable. So I asked the other braider, "can you explain to her how I want my hair?" Quasim returned into the shop and asked the man sitting by the tv a question. Then he immediately came over to me and began yelling at me- the customer, saying I was treating his people like slaves. I was so confused. I had no idea what he was talking about. I asked the technician to stop touching my hair. I gathered my personal belongings and I left. I stated that I felt mistreated and disrespected by the owner and the braider and the man who was watching the tv. To say the least, I will not be returning to this shop to support this business ever again. I would like an apology both written and verbal. The first photo is how I wanted my hair styled. The photo with the orange is how I came into the shop. The last photo is how I looked after the technician touched me hair.

consistently great work, knotless large box braids. Thanks Fouta, (my apologies if spelled…read moreincorrectly .

Update: buyer beware!!! When I posted this review April 4th, I was getting my bora bora braids…read moredone. The service was $530 (real human hair provided by me) and took all day! 1030-1:30am. I asked several times can I get it wet/will the braids stay in because she did not tie or glue the braids. She assured me it wouldn't unravel, that they were secure. They were so cute initially (purple outfit photo) ! But went on my vacation April 13th by April 15th braids curly ends started sliding out (pictured) & has been ever since. All thats left in my head is the regular braiding hair used to start the braid. I made her aware and sent videos but I could not leave my preplanned vacation out of the country to come back to MD to get it fixed. When I finally returned, I reached out and was left on read. She still has not offered to fix it nor refund me. I am someone who HATES getting their hair done and loves to keep braids in for 2-3 months. I only had 10 DAYS of wear! I can't wear ANY STYLES bc the braids have come undone in various spots all over my head. This is truly unacceptable & very disheartening as prior to this I enjoyed her braids. Due to her lack of response & initiative to rectify this situation, I recommend you look elsewhere for a braider.

absolutely loved my hair. she takes her time and does a great job. i won't let anyone else braid my…read morehair ever again. and she specializes and braiding short hair. and she's a breath of fresh air. To say the least she is amazing. and her braiding skills are superb

Whenever I go home to visit my family, I come here to get my hair done. I'll even wait until May…read moreis available because I don't really trust the other ladies who haven't been there for as long. I can bring in a picture of what kind of hair I like, and she won't try and sway my opinion or "refine" it, just makes it work for me. What else can I ask for from a hair place? Affordable, friendly service, and I get crazy makeup tips, too. Nothing fancy. The missing star is for the quality of service I see from the other hairdressers.

It shouldn't be that hard to cut guy's hair...but somehow, I've experienced issues when I've come…read moreto this salon. No doubt, May is a great hairstylist and very capable. The problem lies with the other employees and the issues that arise when there seems to be a backlog with waiting customers. If given the choice between May and the other women, definitely go with May. I've found the other women to be rather incompetent at following simple directions (e.g. numbers on the buzzers, tapered sideburns) and stubborn at accepting criticism/follow-up directions. So, just go with May. She is much more adept at speaking English, following directions, and cutting hair in general. The other issue arises when the store is busy and there are additional customers waiting for cuts. In those instances, it seems they are jumping at the bit to finish your hair as fast as possible and with little regard to how you actually want your hair cut. So, I'd try to avoid this place during the busy hours (weekend afternoons/nights), and go during the week if possible. In all, May is really quite fantastic the times she has been able to cut my hair, but my overall experience with her shop is quite, as Yelp puts it, "meh."