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    Recommended Reviews - Aida

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    Leschanz - Best handmade chocolate

    Leschanz

    5.0(3 reviews)
    15.1 kmMariahilf

    Charming little chocolate shop in the busy shopping district of Vienna, but kind of off the beaten…read morepath. It looks truly like an authentic and original Viennese chocolatier. Yes it's pricey but worth it for tourists like me. Definitely check it out if you're in the area. The staff is friendly and will happily answer any questions and point out their suggestions.

    This was one of the chocolate shops that we stopped in. We knew that we would be back in time for…read moreEaster so, we were going to build the most decadent Easter basket for our son when we returned to the states. The chocolate is still made by the same family that has owned the shop for generations. This chocolate shop has drawers of chocolates to sift through. This used to be a button shop for the royalty. The drawers were full of buttons that the royalty could pick from to be on their clothes. Now the drawers are filled with buttons of delicious chocolates. The staff was extremely helpful and very pleasant. Besides, who could be sour in a chocolate shop. It was some of the best chocolate we have ever had. We are keeping the hot chocolate mix for our trip to Tahoe later this year. It will be a way we can relive our amazing trip. I wanted to say thank you to the staff for being so friendly and helpful in selecting our chocolate. I gave it one Euro sign, but you could easily get carried away in here. We spent over $40 of chocolate because we knew we weren't going to be back anytime soon.

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    Leschanz
    Leschanz - Hab dich lieb,

    Hab dich lieb,

    Leschanz

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    Demel - Sacher torte (€7.9)

    Demel

    3.8(504 reviews)
    13.2 kmInnere Stadt
    €€

    This review is specifically for the Kaiserschmarrn, which was unbelievable!…read more When you arrive at Demel, there are two areas - one is a window for quick takeout and the other is to be seated. We waited in the takeout line for about 15 minutes and ate the best Kaiserschmarrn ever! Something I didn't even know existed until visiting Vienna. Highly recommend checking out this spot!

    I visited Demel Vienna on August 19 during breakfast. I have always loved Demel from my previous…read morevisits, and I know it is a world-renowned and historic establishment, which is why this experience was especially disappointing. I ordered my usual Kaiserschmarrn and a drink. I had noticed that the table next to me had a drink that looked good, so when the waitress took my order, I specifically told her that I wanted the same drink the table next to me was having. When my order arrived, it was brought by a different waitress. The drink looked completely different from what I had pointed to, so I asked her what it was. She told me it was a double espresso. I explained that I had not ordered a double espresso and again pointed to the drink at the table next to me, which was clearly a hot chocolate. The waitress then called over the waitress who had originally taken my order. Instead of simply acknowledging that there had been a misunderstanding, she insisted, "That's what you ordered." When I explained again that it wasn't, she told me, "It's the same thing." A **double espresso and a hot chocolate are obviously not the same thing.** What bothered me even more than the incorrect order was the way both waitresses spoke to me. Their attitudes and tone were extremely rude, dismissive, and demeaning--as though I was stupid for pointing out the obvious mistake. The interaction became uncomfortable enough that people sitting at other tables were looking over at us. To make matters worse, my Kaiserschmarrn was **cold**. It tasted as though it had already been sitting out for some time before it was brought to my table. I understand that mistakes happen. Had they simply apologized for the misunderstanding and corrected the drink, I would not have had an issue. Instead, I was argued with and spoken down to over something that could have been resolved in seconds. This was genuinely one of the worst customer-service experiences I have ever had at a restaurant, and certainly not what I expected from an establishment with Demel's reputation. After several previous visits that I enjoyed, it is extremely disappointing to say that I will not return and will no longer recommend Demel to my friends.

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    Demel - Bar area sans customers, towards their closing time

    Bar area sans customers, towards their closing time

    Demel - Apple strudel- the national dessert of Austria

    Apple strudel- the national dessert of Austria

    Demel - Inside shop

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    Inside shop

    Aida - cakeshop - Updated August 2026

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