Good facility. Sometimes have trouble getting in and out because people think Pine Log is a…read moreraceway. Security gates work. We have a climate controlled unit. It is accessed from the inside. I would recommend this facility. Staff is very responsive and personable. The only complaint I have is that the unit I have been in for only 15 months has increased in price dramatically. We started at $67 per month and it is now $98! That's over a 46% increase. If we weren't leaving soon, I would be shopping for a new unit.

Sadly, this is my first ever negative review. But I have finally found a situation not only this…read morebad but also I feel responsible to let others know before they make a choice. I went to storage sense on the 16th to check a unit. It was supposed to be climate controlled, but the air was out. I was told it would be fixed by the time I moved in on the 20th. I paid a mover to move me there and it was not fixed. This followed by many excuses and promises and today the 26th it is on the 90,s by late morning and over 100 at the end of the day. I asked to use the insurance I pay for to move me out, so my things don't get ruined. I had found units nearby that were much cooler than any building there. They will only move me to another unit on the property and offer deals but this is not about the money, this is about my things and I am so sorry for the people that don't go there and don't know that this has been going on for at least 10 days. Beware of building A and any promises made!

B and H Storage: Once again your story is full of lies to make yourself and B and H look better…read moreto the public. The fact that you have to lie to your loyal customers to save your reputation speaks in volumes for your integrity. I moved out the very first day of June. You were closed on June 2 and I was at the facility before 9am on June 3rd. I did put in my 10 day move out notice on June 3rd. I was then lied to about my account not once but twice right to my face. When I proved the facility WRONG with the same invoice YOU provided for me. You were the one who was rude because you were caught in your lie. On the 5th of June ( before my 10 day notice is up) My account was then sent to a Collection Agency. What does this say about B and H Storage? UNETHICAL Obviously I was not trying to coerce anyone into getting my own way. I stated it was unethical to charge a customer $104 dollars for one or even two days of the month in which you were closed one of those two days. You stated you did not prorate but yet you prorated my account when I moved into your facility. And then you turn around and charge a new customer the same rent on the same unit. When I DID ASK TO PAY MY ACCOUNT on June 6th you stated I had to wait a week because my account has not reached the Collection Agency yet. I am still waiting for them to receive my information so I can pay them directly. Apparently this is NOT an uncommon situation for B and H Storage. Because of my experience I will NOT recommend B and H Storage to anyone. To me your YELP reviews are more important than your Customer Service. Have a great day.

From the owner: We are a family-owned and operated self storage facility that offers friendly and professional…read moreservice. In addition to drive-up units, we have temperature controlled units and outdoor parking available for you. And, if you need packing and moving supplies, we offer a full line of the for you. We also support our military personnel and offer them a discount.

Helpful, Caring, Clean and Wonderful!! If you need storage in Aiken - this is the place to go.read more

From the owner: Whiskey Road Storage is a locally-owned and operated provider of storage units in Aiken SC…read more For more than 25 years we've been helping individuals and businesses solve their storage needs with safe and secure storage units at our conveniently located self-storage facility on the south side of Aiken.

I was impressed with the friendly and very helpful people of LocknKey Storage. My things are in a…read morefenced area with cameras and a gated entry. I definitely recommend

From the owner: Lock n Key Storage is a state-of-the-art facility with the best customer service in Aiken! When you…read morerent a self-storage unit from us, you'll have 24-hour access to your belongings. Give us a call or book online today!

I always felt I had a peace of mind knowing my stuff were in a safe place to be. The staff made the…read moreprocess super easy and smooth. I would definitely recommend it to people. I would come back if I needed them again. I had a great experience here.

Became a customer about 6 months ago. After a couple months, my rental unit price was increased by…read moreabout 18%!! The excuse is that "everybody does it". Then, the roof starts leaking in one of my units ( I rented a 10x20, but they gave me two 10x10's without so much as an email). Some of my items were damaged from the roof leak, but it was minimal. I immediately reported the leak to Corporate through local staff. No one has contacted me from corporate to discuss compensation, moving my things to a unit that doesn't leak when it rains, or even an apology for damages and inconvenience. Local staff has been great, but they have no control over anything. The location of the leak puts both my units at risk, and I had to move all my stuff to the sides and tarp it all and provide a key to staff to come and go in my units as they please to make repairs. And I'm still paying the extra 18%. Find another place if you want your things to be protected from weather and corporate self-interest.

I have received the best customer service I have seen in my 62 years of life. Paul and Drake have…read morebeen wonderful and very helpful. I've had 2 units and am very satisfied. I highly recommend these guys!

From the moment I walked into Extra Space Storage on Richland Ave, Cara assisted me with great…read morecare, attention, thorough service, and even offered to help me move my stuff into my unit. She has made me continue to remain a forever loyal customer to Extra Space Storage!