Within Europe, my sister and I flew with SAS from Copenhagen to Berlin, and Berlin to Oslo, via…read moreStockholm. First of all, we weren't too impressed with the lack of help when we were trying to check in our luggage for our Copenhagen to Berlin flight. We had a question about something (I can no longer remember what it was about), but the SAS employee, who was sitting at the counter, doing absolutely nothing (because it was self-checkin only, so she had nothing to do) refused to help us. I really don't understand the point of self-checkin--it's not faster or easier for the customers, and it's not saving SAS any money in wages if there is going to be staff there anyway. If they are being paid to stand there, why can't they answer a damn question?! Second of all, they don't even do a quick tidy between flights. Of course I don't expect them to do a heavy duty cleaning between each flight, which is unnecessary anyway, but surely they can take 15 minutes to do a quick walk through of the plane. I was incredibly unimpressed, and pretty disgusted, to find a coffee cup and spilled coffee all over my seat on our Berlin to Oslo via Stockholm flight. I brought it to the flight attendant's attention, and she told me to wait until everyone was seated, and she would re-seat me in an empty seat. However, I did not want to change seats because I had an aisle seat and did not want to risk being seated between two random people, and I wanted to remain seated beside my sister. So I demanded that the flight attendant clean it up, as well as bring me a blanket to sit on, as I didn't want to risk staining my clothes. I would have given SAS another star if it weren't for the coffee incident. It's pretty fucking disgusting to find coffee spilled all over your seat. I hope the asshole who thought it was perfectly acceptable to dump coffee all over an airplane seat lost his luggage or missed his connecting flight.

Absolutely impossible to reach customer service! You could wait for hours and then be…read moredisconnected! Management needs to take a good look at how bad this service is as they continually push you to doing everything 'on line', and then the online process never works properly!! Fix the problems online or hire enough staff to manage the phone calls!

Lost my bags. Second time I've had a problem with KLM. NEVER happens with delta and I fly a lotread more

I was listed as a no show with over an hour to bored my plane. The staff had no desire to help me…read moreget to my sisters funeral and insisted I missed check in baggage by five minutes with over an hour till my plane took off. A supervisor stepped out and told me to follow her so she could help. She lead me to a ticket counter and tried to sell me an 11,000kr one way ticket to get to my destination. She explained that since her staff labeled me a "no show" my inbound/outbound flights have been cancelled with no refund of any sorts of my initial 7000kr tickets. Do not fly with this dishonest company.

I have flown Lufthansa. It is an excellent airline…read more However, Lufthansa has gotten quite pricey. Enter Norwegian Air. It is an excellent value to get you to the European Continent. Is it perfect? No. However, they have new planes, 787's. They have polite crews. They are not surly like so many American carrier crews. The flight was pleasant and uneventful. The only minor things were the 30 min late departure, which we made up in the air, and the lousy Shepard's Pie for dinner. The coffee, wine, and snack sandwich and muffin were all very good. On the way home, I will bring my own food , and drinks bought in the Stockholm airport before our flight. Yes, I would definitely recommend Norwegian Air, and I will definitely fly them again.

The staff were all very nice and tremendously helpful. I enjoyed this last leg of a flight which…read morewas from Stockholm to Oslo Norway.

10 minutes away from central Stockholm on the T-bana (metro), Solna Centrum is one of my favourite…read morestations on the network for the overall art and beauty of the station, a red and green painting which goes around both platforms and the small interchange looks great, although Stockholm's metro art is already pretty good across most stations. After leaving here it is a good walk away from what I'd say is the main part of Solna, one of the country's fastest-growing cities a short journey away from Stockholm so if you are heading to a game at the Friends Arena or the country's largest shopping mall, Mall of Scandinavia you might want to take the train from Stockholm City instead getting into Solna Station for easier access - however, this could be a way to beat the crowds. There were signs for the Friends Arena and Mall of Scandinavia originally but after leaving the platform, it was so difficult as everything seemed to vanish - even finding the bus stop to head there was a little tricky and my GPS seemed to be unable to direct me any further as Google Maps doesn't seem to understand underground subways. It is right near Solna Centrum shopping mall, of course carrying the same name but this appears to be really run down since the opening of Mall of Scandinavia in late 2015. The station is only on one line, T11 which means if you want to make any connections onto any other line, you would probably have to go into Central Station which isn't ideal, but it could help to beat the crowds on a match-day after waiting for AIK or Sweden's national team play nearby. 3* - The artwork is something to be proud at and once you know where you're going (good for the many houses and offices close to the station), the commute towards Solna centrum and the shopping, dining and football facilities isn't too bad - better signage from the station and perhaps making this station staffed would be a great improvement. As with any station on the metro network, it is step-free and the gap between the train and the platform isn't bad compared to other stations as expected as this is a newer station, opening on the 1975 blue line extension.