I immediate assistance and decided to call this business at +1 855(238) 1440 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Absolutely impossible to reach customer service! You could wait for hours and then be…read moredisconnected! Management needs to take a good look at how bad this service is as they continually push you to doing everything 'on line', and then the online process never works properly!! Fix the problems online or hire enough staff to manage the phone calls!

Not good We are in…read morethe mist of a European cruise without our luggage. We flew Delta from sarasota to Altanta then to Stockholm. We waited over an hour in Atlanta for the jet way driver and nearly missed our flight to Europe. The last legs were code shared with Air France. Our bags were a day late. We left our hotel info with the baggage service. The baggage service seemed indifferent to our problem. The bags were not delivered to our hotels. We called Delta and they told us it was Air France's problem not their. We call Air France and they asked for a claim number that as never given to us and the bags would be sent to the states. Neither Delta or Air France would assist us. I will never fly either again

I have flown Lufthansa. It is an excellent airline…read more However, Lufthansa has gotten quite pricey. Enter Norwegian Air. It is an excellent value to get you to the European Continent. Is it perfect? No. However, they have new planes, 787's. They have polite crews. They are not surly like so many American carrier crews. The flight was pleasant and uneventful. The only minor things were the 30 min late departure, which we made up in the air, and the lousy Shepard's Pie for dinner. The coffee, wine, and snack sandwich and muffin were all very good. On the way home, I will bring my own food , and drinks bought in the Stockholm airport before our flight. Yes, I would definitely recommend Norwegian Air, and I will definitely fly them again.

The staff were all very nice and tremendously helpful. I enjoyed this last leg of a flight which…read morewas from Stockholm to Oslo Norway.

10 minutes away from central Stockholm on the T-bana (metro), Solna Centrum is one of my favourite…read morestations on the network for the overall art and beauty of the station, a red and green painting which goes around both platforms and the small interchange looks great, although Stockholm's metro art is already pretty good across most stations. After leaving here it is a good walk away from what I'd say is the main part of Solna, one of the country's fastest-growing cities a short journey away from Stockholm so if you are heading to a game at the Friends Arena or the country's largest shopping mall, Mall of Scandinavia you might want to take the train from Stockholm City instead getting into Solna Station for easier access - however, this could be a way to beat the crowds. There were signs for the Friends Arena and Mall of Scandinavia originally but after leaving the platform, it was so difficult as everything seemed to vanish - even finding the bus stop to head there was a little tricky and my GPS seemed to be unable to direct me any further as Google Maps doesn't seem to understand underground subways. It is right near Solna Centrum shopping mall, of course carrying the same name but this appears to be really run down since the opening of Mall of Scandinavia in late 2015. The station is only on one line, T11 which means if you want to make any connections onto any other line, you would probably have to go into Central Station which isn't ideal, but it could help to beat the crowds on a match-day after waiting for AIK or Sweden's national team play nearby. 3* - The artwork is something to be proud at and once you know where you're going (good for the many houses and offices close to the station), the commute towards Solna centrum and the shopping, dining and football facilities isn't too bad - better signage from the station and perhaps making this station staffed would be a great improvement. As with any station on the metro network, it is step-free and the gap between the train and the platform isn't bad compared to other stations as expected as this is a newer station, opening on the 1975 blue line extension.