Great technicians, excellent and fast demo and installation of new system. Worked from 10 am to…read moreabout 8 pm and were really great about the clean up. Would recommend to anyone looking for a new heat pump,

Again here we are with the work that they did on our bathroom tub and faucet. It has started to…read moreleak, just when we had just gotten over with being exhausted with paschals first round of incompetenc, here we go again. Service person who came out this time wouldn't cap the leak that he admitted was caused the first time because he couldn't get in touch with his supervisor or apparently anyone else's supervisor. At least he tried per usual, paschals management is mia. Now we wait until they give us a call or it's time for our consultation with an attorney. horrid company. I will say the receptionist was pleasant and dealt with my frustration like a champ. She was the only one in the Springfield office willing to do her job today.

The service response time was quick. Matt went right to the problem and resolved the issue quickly…read moreand effectively. The price was fair. What more can you ask? I will definitely call Hooten again as needed.

I would not recommend1 They installed a new system but never provided me with the manufacturer's…read morewarranty. Now, just 2 months after the installation, the system is no longer cooling properly. I had another HVAC company inspect the system, and they informed me that the existing ductwork is undersized for the unit that was installed. According to them, the ductwork will need to be replaced at an additional cost of $6k. To make matters worse, Hooten, the original contractor, will not return any of my phone calls or messages. I expected a professional installation, proper communication, and support after the sale. Instead I am left with a system that is not performing as it should, additional expenses, and no response from Hooten heating and air!

James showed up in the allotted time frame, was respectful and got the job done quickly to get our…read moreair conditioning back up and running all on a weekend! I would absolutely recommend this company.

I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

Called for hvac service, the service techs are from Carthage. They had the problem diagnosed and…read morefixed within a hour!

From the owner: Prompt Customer Service Since 1985…read more with prompt and professional customer service. Regardless of the season or the temperature outside, we can make your home feel perfectly comfortable

Cole from Prime HVAC arrived early on 4/10/23 and did an exceptional job checking and making…read moreadjustments to my A/C and Furnace. His expertise and explanation of his work is above and beyond. I made a very good choice calling Prime Heating & Air!

Extremely responsive and always willing to put in the time and effort to get the problem solved…read more Other HVAC companies act like the cable company by giving you a window of arrival from 8-5 and then send someone that might know what they're doing. Prime respects you and your time. They schedule a narrowed time frame to have a knowledgeable employee at your location and won't leave you waiting all day. They are a newer company to the area but they have years of experience in the trade. I like to build long-term relationships with reliable service companies and I absolutely feel like Prime is one of those companies for me.

Reasonable pricing, excellent service, respectful technicians, quality work. My twenty six year old…read moreequipment was failing and parts were no longer available time to replace. I spent five months shopping and getting estimates, and reading reviews. "Mike's " estimate was one of the lowest and I received good reviews from neighbors and the community. The lowest (and highest) estimate(s) was from a company that had poor reviews. Mike installed two new systems, quality workmanship and product. Bravo to Mike, his family and crew.

After two years of constant AC problems Brian found and fixed the root cause of all my AC issues in…read moreone hour. Due to a medical emergency we absolutely had to have dependable cooling within a day and Mikes was on it right away. Out of five stars I give them ten!

Extremely friendly, honest, hardworking/fast working and reliable company! Brittany and others have…read morealways done whatever it takes to get the job done in timely and efficient manner.

From the owner: Call today! We are available for emergency services…read more Offers Heat, Ventilation, Air Conditioning & Refrigeration (HVAC-R) services for residential, commercial & industrial customers. Specializes in servicing, maintaining & repair/replacement of equipment for all your heating, cooling, ventilation and refrigeration needs. Licensed, Bonded and Insured. Located in Carthage, MO and serving the 4 State Area (MO, OK, KS, AR).

Great service! I called to set up an appointment for a furnace checkup to make sure everything was…read moregood to go for winter. Rudy was able to schedule an appointment in 2 days, which was great considering other companies told me 2-3 weeks. He showed up on time, lit my pilot light that had gone out, and made sure my furnace was good to go. He was very professional and knowledgeable. The price was also very reasonable. This will be my go-to company from now on. I highly recommend Precision Heating and Air for your HVAC service.

Always does an excellent job at a fair price. He is the only one I use now. He has a great set of…read morecrews working for him. I highly recommend him.

From the owner: Colgin's Pro-Air provides HVAC and sheet metal services for the Joplin, MO area.read more