Great technicians, excellent and fast demo and installation of new system. Worked from 10 am to…read moreabout 8 pm and were really great about the clean up. Would recommend to anyone looking for a new heat pump,

Again here we are with the work that they did on our bathroom tub and faucet. It has started to…read moreleak, just when we had just gotten over with being exhausted with paschals first round of incompetenc, here we go again. Service person who came out this time wouldn't cap the leak that he admitted was caused the first time because he couldn't get in touch with his supervisor or apparently anyone else's supervisor. At least he tried per usual, paschals management is mia. Now we wait until they give us a call or it's time for our consultation with an attorney. horrid company. I will say the receptionist was pleasant and dealt with my frustration like a champ. She was the only one in the Springfield office willing to do her job today.

The service response time was quick. Matt went right to the problem and resolved the issue quickly…read moreand effectively. The price was fair. What more can you ask? I will definitely call Hooten again as needed.

I would not recommend1 They installed a new system but never provided me with the manufacturer's…read morewarranty. Now, just 2 months after the installation, the system is no longer cooling properly. I had another HVAC company inspect the system, and they informed me that the existing ductwork is undersized for the unit that was installed. According to them, the ductwork will need to be replaced at an additional cost of $6k. To make matters worse, Hooten, the original contractor, will not return any of my phone calls or messages. I expected a professional installation, proper communication, and support after the sale. Instead I am left with a system that is not performing as it should, additional expenses, and no response from Hooten heating and air!

Reasonable pricing, excellent service, respectful technicians, quality work. My twenty six year old…read moreequipment was failing and parts were no longer available time to replace. I spent five months shopping and getting estimates, and reading reviews. "Mike's " estimate was one of the lowest and I received good reviews from neighbors and the community. The lowest (and highest) estimate(s) was from a company that had poor reviews. Mike installed two new systems, quality workmanship and product. Bravo to Mike, his family and crew.

After two years of constant AC problems Brian found and fixed the root cause of all my AC issues in…read moreone hour. Due to a medical emergency we absolutely had to have dependable cooling within a day and Mikes was on it right away. Out of five stars I give them ten!

Over 40 years in business says it all. Famliy owned and very trust worthyread more

They are an established company with over 40 years of being in business they are honest and…read morereliable i would definitely recommend them

Called them up in morning with A/c out, they came over after done for the day and fixed the unit in…read more20 mins, what a lifesaver. Very good company to deal with, dependable and prices was below national average. They'll get all my work

I hired Jones Plumbing Heating and Air to correct a plumbing issue in a house my wife and I…read morepurchased. They came out this AM and I explained what was happening with the plumbing and when the problems occurred and they took care of it, showed us what they discovered and it's all good.. Would use them again if any other problems arise.

Called for hvac service, the service techs are from Carthage. They had the problem diagnosed and…read morefixed within a hour!

From the owner: Prompt Customer Service Since 1985…read more with prompt and professional customer service. Regardless of the season or the temperature outside, we can make your home feel perfectly comfortable