Highly recommend using Shipton's. Everyone we dealt with in service and sales were polite,…read moreprofessional and helpful. When we needed a call-back after the installation, they were there and quickly resolved the issue, which was our need for education and no fault of the equipment or installation.

This morning Stephen and Helio were here for my annual furnace maintenance inspection. Both…read moretechnicians were polite, knowledgeable and very efficient. They inspected the furnace and went over all their findings thoroughly. Excellent service . Have been a customer of Shiptons for over 40 years. 5 star rating. Always dependable and experts in their line of business. Thank you for your service.

So 5 years ago I had this company install my ductless a/c for a reasonable price. At the point of…read morepurchase I was told 1 year labour warranty and 7 year parts. My fan blower went on the unit and the company charged 135 dollars just to arrive at my door and then billed me 99 an hour to diagnose the issue. Then they had to order the part and came back a week later with the wrong part spent 3 hours figuring that out. Then came back a week after that without notifying me they were swinging by with the right part installed the part and after the part was installed told me it wasn't under warranty and charged me close to $300 for the part and then another 1.5 hours of labour costing me close to $750 in total for a part that should of been under warranty and I should of been charged half of this for the labour. Will not be using them again. Terrible customer experience. Workmanship is fine but lied about warranty, should of been told that on initial visit before part was ordered. Should give customers 24 hrs notice upon arrive. Shouldn't cost $150 or so to just arrive at the door especially when after that you charge $100 an hour.

I Dave from Burlington Heating come out recently to repair my furnace that was acting up. The price…read morewas fair, and he helped me understand exactly what went wrong with the furnace to begin with. I'd be happy to deal with Dave again.

Our old hot water leaked and needed to be replaced. David responded promptly and answered all our…read morequestions knowledgeably. He picked up the new tank the next morning and did a great job of installing it and removing the old one. Definitely recommend this company.

I contacted Dave thinking I had a minor issue with my furnace. He looked at the issue with…read morefurnace/thermostat, only to discover that there was a much larger issue. He gave me very good options and even worked with the manufacturer for the warranty of my furnace. The manufacturer gave us a significant discount to get a new furnace, I needed to replace my 20 year old furnace anyway. My furnace crashed again the Sunday before the furnace installation, he came to make my furnace temporarily work with no extra charges. I have worked with 2 other companies before and have contacted numerous ones. It's the first time I can say I highly recommend an HVAC company for the price, timeliness, and effort to make things work for a customer.

Excellent service over the years. Highly recommended…read more Prompt and reliable service. Returned calls, etc.

Was hard to get a hold of him and he was extremely rude in person. I work with a lot of sub trades…read moreand I was extremely surprised by him. I do not recommend him.

RT Air Comfort was recommended to us and we subsequently contracted them to replace our 15yr old…read morefurnace after getting a few quotes. They gave a comprehensive review of our situation and provided few options for choosing a furnace compatible with our 1yr old heat pump. Once we made our decision to go with a Carrier model, we were able to arrange installation to suit our schedule. Tristin and Rory worked hard during the removal and installation and they made great efforts to protect our floors/walls and to clean up the work area upon completion. Most significantly, they obviously took pride in their workmanship as the reconfigured plenums, piping and tubing were very neatly done/routed and secured. This was a stark contrast to sloppy/lazy work completed by the installers for previous furnaces. In short, you should contact RT Air Comfort for a quote if you're looking for HVAC services. They provided quality work at a very reasonable cost and we will surely use them again. Geoff White

Exceptional service from start to finish! They went above and beyond to address our heating issues…read morepromptly and professionally. The technician arrived right on time, diagnosed the problem quickly, and explained the solution clearly. The repair was done efficiently, and our heating system is now working better than ever. The entire team was courteous, knowledgeable, and respectful of our home. We highly recommend Rory and Tristin for their expertise, reliability, and outstanding customer service. Five stars all the way!"

So I have to admit these guys wete the only plumbing company that got back to me when I learned…read morethat my sewer line had collapsed (because the house was full of sewage!). I felt their price for the work outlined was excessive but I had no other choice if I was going to get my wife and newborn son back home. With the terms agreed upon they began the work the next day. Much to my surprise, Hypro did not show up. Two Ulraniane fellows, who could barely spoke a stitch of English, showed up and dug a 3' by 6' hole. No equipment, just shovels. I was able to determine that they were sub contractors to Me Rooter, who was contracted by Hypro to do the work. My issue arrises form the fact that the guys did not complete the work as agreed upon with Hypro. After a few calls I was assured that the work would be completed properly. It wasn't. I won't bore you with more details but it wasn't what I was promised and paid for. Hopefully it the pipe doesn't settle too much and stands up to the weight load.

Like a blast from the past where customer service was number one and the customer was always right!…read more Met at the door by a polite, clean guy who immediately put on these booties over his work boots/nice touch Eric M. A few quotes later (which beat all others by a lot) and the toilet was fixed same day. Oh, from the time I phoned initially to the time of arrival was a mind-blowing less than60-min - on a Saturday...lols. Another thing, the lady who answered the phone was Super-Sweet and did NOT start with what is your first and last name like the other 3 outfits I phoned previous; that drives me bonkers. Maybe I'm just old as dirt, but I will definitely be using them again for another issue pending, a/c this time. Well done Hy-pro. Thank you. I almost never write reviews but I had to with this blast from the past. So, there you go guys, told ya I would.

I had a furnace and Air conditioner installed on Friday. I was so impressed and happy with the…read moreservice. They arrived right on time, wore masks and went over what they would be doing, explained everything to me, very knowledgeable about the products. Mike and the technician were very efficient, organized, professional and were very neat and respectful to my home. They cleaned everything up. Mike went over how everything worked, and gave me knowledge of maintenance I would do to take care of the furnace and AC. I am very happy with the service from start to finish! I also want to say thank you to Cassandra the sales rep prior to me deciding on my AC and furnace. She is very knowledgeable on all the products and suggested what would suit my home. She was very professional , friendly and helpful through this whole process in this investment in my home. I would highly recommend them to all my family and friends! Thank you so much! Karen Backwell

I called Jeff about my furnace not seeming to behave properly. That was on Thursday night. He…read moremade an appointment to come out on Saturday, and I took it because I figured he was probably really busy this time of year even though I thought it would cost extra (it didn't). He was prompt, pleasant and really seemed to know his stuff. His work was neat and clean, and he didn't try to sell me anything. The last HVAC person I had out here to look at my AC refused to even look at how it was behaving until he had forced me to listen to his sales spiel for a new unit several times, and then just took a quick look, said it was probably full of mice and left - and charged twice what Jeff did for his "work" when he did nothing. It had no mice either I was told later by someone who was a general handyperson and took the cover off to look inside. (Alert: don't ever rely on Google reviews) This is a guy you can trust to do the job properly and not make you have to sell your firstborn to afford it. Thanks Jeff!!