I totally feel ripped off simple tub leak quoted a 1000.00 to fix for 60 dollar partread more

Contacted this company because we didn't have hot water and they said two weeks before they could…read morecome take a look. Lol Contacted another company yesterday and they are coming out to take a look today. If you are too busy just say so. Stear clear.

Our old hot water leaked and needed to be replaced. David responded promptly and answered all our…read morequestions knowledgeably. He picked up the new tank the next morning and did a great job of installing it and removing the old one. Definitely recommend this company.

I contacted Dave thinking I had a minor issue with my furnace. He looked at the issue with…read morefurnace/thermostat, only to discover that there was a much larger issue. He gave me very good options and even worked with the manufacturer for the warranty of my furnace. The manufacturer gave us a significant discount to get a new furnace, I needed to replace my 20 year old furnace anyway. My furnace crashed again the Sunday before the furnace installation, he came to make my furnace temporarily work with no extra charges. I have worked with 2 other companies before and have contacted numerous ones. It's the first time I can say I highly recommend an HVAC company for the price, timeliness, and effort to make things work for a customer.

AC died in the heat wave. Daryl Flashe Gas prompt same day service had us cooled down same day! So…read moregrateful for his honesty and prompt service. Replacing this old AC is inevitable, Flashe Gas is our #1 choice

From the owner: We provide Heating and Cooling solutions in the Burlington area. Try us out today. You will not be…read moredisappointed

So 5 years ago I had this company install my ductless a/c for a reasonable price. At the point of…read morepurchase I was told 1 year labour warranty and 7 year parts. My fan blower went on the unit and the company charged 135 dollars just to arrive at my door and then billed me 99 an hour to diagnose the issue. Then they had to order the part and came back a week later with the wrong part spent 3 hours figuring that out. Then came back a week after that without notifying me they were swinging by with the right part installed the part and after the part was installed told me it wasn't under warranty and charged me close to $300 for the part and then another 1.5 hours of labour costing me close to $750 in total for a part that should of been under warranty and I should of been charged half of this for the labour. Will not be using them again. Terrible customer experience. Workmanship is fine but lied about warranty, should of been told that on initial visit before part was ordered. Should give customers 24 hrs notice upon arrive. Shouldn't cost $150 or so to just arrive at the door especially when after that you charge $100 an hour.

I Dave from Burlington Heating come out recently to repair my furnace that was acting up. The price…read morewas fair, and he helped me understand exactly what went wrong with the furnace to begin with. I'd be happy to deal with Dave again.

As always, on time, was happy to answer questions - we've hired Artisan several times, and been…read morethrilled. Refused to upsell us even when given an opportunity.

Khaleel came to perform a maintenance service on our furnace. He was very polite, practical and…read moreprofessional in servicing our furnace. He provide a two-hour window and arrived on time. The cost was exactly what he quoted. I will be contacting Khaleel in the future for any HVAC servicing and would recommend him.

Eric performed the annual inspection and service for our heat pump/furnace equipment. He is…read moreknowledgeable, punctual and explains his work clearly. Another year of seamless service and reliable equipment. Thanks to Eric and Creature Comforts. Jeff Turner

Creature Comforts perfoms an annual basic maintenance check of the furnace. They are honest,…read morereliable, technically very sound and the prices are excellent. I highly recommend them to give one peace of mind that things are well taken care of.

We also financed our tank-less water heater from Boonstra in 2021. We wanted to buy it out. The fee…read moreand the amount to be paid (if bought out) was on the contract. Yet when we called we were told that we would be charged a much higher price to buy it out. The salesmen was a con man, he provided misleading information. If you choose to deal with Boonstra carefully examine the contract for all clauses related to the buyout. And if the salesmen tells you differently have him write it down with his signature.

This review also posted on Google…read more Buyer beware! This experience is with who I presumed was a technician but turned out to be a salesman. I called to have my ducts cleaned and then to have a free inspection of my home for air quality. The "technician" did not do an inspection but asked about my furnace, age etc. He came to the conclusion that it would be best to replace my furnace as soon as possible because of age, 16 years, to avoid a breakdown (which admittedly is possible). Then we could start talking about air quality. He started quoting me these exorbitant prices for furnaces (no A/C included), anywhere from $12,000 to $15,000 stating furnace prices have gone way up. He kept calling back for a few weeks before the scheduled duct cleaning even when I told him I am going to hold off purchasing one for now since we have an Enercare maintenance/repair plan and don't want to go into debt. His offer was a "deal" of around $11,800 for a $15,000 furnace. I investigated furnace prices and found out that the price of a furnace for my home came to about $5000 to $6000! I finally cancelled the duct cleaning out of frustration and feeling deceived. I thought calling a local company that has been established here for a long time with many positive reviews would be a good idea. Rather, it seemed that the salesman was likely deceitful and out to make $$$, trying to take advantage of a couple of older folks who he thought probably would not investigate what he was up to. Deplorable conduct and I will never use Boonstra to install a furnace in this house. I really wonder if Boonstra has inflated their Google review numbers using hired reviewers. I am very disappointed by this experience and I am going to update this review for a period of time so that it comes up first in the sort as the latest review allowing others to see it right away and they are not taken advantage of. Update April 2nd - I called Boonstra to inform them of my name, address, and the date, March 30th, that the duct cleaning was scheduled for and cancelled plus gave them the name of the salesman who came over. If I remember correctly it was Sean. The response by management of "they couldn't find me in their system" is obviously a fabrication to deflect the seriousness of this negative review. It is identical to how they responded to some other reviewers who have had negative experiences. A standard answer and shameful.

Haddi was amazing. Came out and found issue with our furnace within a few minutes and everything…read morewas fixed within an hour. Absolutely amazing service.

We called Mh heating based on a referral it was one of three quotes we sourced .hadi the contact we…read moreconnected with .was lovely .he was able to come look at our furnace that day and replace it the following day . there was no pressure to go with him, which was not the experience we had with the other companies we reached out to. Hadi explained everything to us that we need to know . Top notch service , fair price, respectful of our home will recommended again and again , thank you Mh heating and cooling .