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    5 months ago

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    Graham's Lighting Fixtures

    Graham's Lighting Fixtures

    2.6
    (5 reviews)

    I really love the Midtown location. The staff are incredibly kind and helpful always going out of…read moretheir way to help you find exactly what you need on the showroom floor. So, when I found out that Graham's had a second location that would be a closeout store this fall, I had to go. On both occasions that I have visited the Cordova Graham's, the staff have been incredibly unhelpful and bordering on rude. When I asked staff a question about their products, they barely looked at me and instead told me to go look through the store for myself, refusing to answer my questions. Once might have been a fluke, but twice points to a serious management and culture issue. I don't really understand the point of having sales floor staff if they can't be bothered to help their customers, much less treat them with kindness. I won't be back.

    Extreme mediocrity is the game here. The reason they run sales is to bring the prices to a somewhat…read morerealistic price. Bought a fan a la carte, blades, light kit and globes all a la carte. Paid in advance and globes, from the showroom floor, had been discontinued and no longer available. I had to talk to three people and make 2 trips to the store for a refund for a product I never received. Their reason... it was a special order item Also purchased a pendant light for dining room table during the sale. Was told it would be ready for pick up in about a week. Get the call a week later, went by to pick it up.... it was the floor model they took down and boxed up. I told them I had purchased a new fixture on sale not a discounted used floor model. I'm still waiting for them to return that money. Being pricy doesn't make your store "high end" I was very disappointed, but only after 5 days after our check cleared the bank, and hadn't picked up what was paid for in advance. Lesson learned

    Mid South Irrigation & Landscape

    Mid South Irrigation & Landscape

    3.0
    (4 reviews)

    I could not have been more satisfied with the service I received from Tyler. He was courteous,…read morepatient and tried very hard to please me. In fact, I cannot recall ever receiving more thorough and complete service with my irrigation system. Mid South, you are extremely fortunate to have Tyler on your staff. An outstanding young man.

    I called to have my irrigation turned on and an annual back-flow test. When I called to book the…read moreappointment I was quoted $165.00 for a turn on a back-flow test. The day of the appointment, the irrigation technician showed up, and turned on our water. He went through zone one and within 3 to 5 minutes told me the valve was stuck open and needed to be replaced. There was no diagnosis and no other zones were tested. When he arrived back at my door within minutes he just stated the office would be in touch. I pointed to where my valves were located, shocked that he wouldn't try to upsell and fix the valve right there. The next day I receive a bill of $288 dollars with an estimate of $440 to replace the valve. Naturally, I was shocked to have received a bill for 0 work being done and an estimate so high for a valve. I called to inquire why it would cost $440 to have this valve "unstuck". I was told that they do not replace solenoids and that the valve is cut out and replaced. The estimate included "locating the valves" which are located in the front yard in a box. After a few back and forth calls with the office, most of my questions regarding the overall service were not answered. I asked if they "fix" this first valve, who's to say the others aren't stuck? I was billed for sprinkler adjustment and repairs, but nothing was done. The tech turned on the water, noticed the valve was stuck opened and then turned off the water. He was in my yard a total of 5 minutes and sat in the truck outside of my house for another 6 minutes. Mid-South irrigation has lost my business. I would not recommend for irrigation work. There is no field manager for the technicians only an office manager who could not answer complex questions regarding the valve in question. I would not recommend and had high hopes for them to service my irrigation. Please do not get stuck paying a huge bill for no work being complete.

    Comfortable - hvac - Updated August 2026

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