Great service. Bobby came himself first thing Saturday morning after my wife texted him Friday…read morenight. He fixed our AC immediately, was very professional, and his fee was reasonable. I will definitely call him again when I need HVAC work.

Tri star was assigned by the home warranty company. They showed up on time initially. Diagnosed and…read morecontacted the warranty company to order the part. After the warranty company drug their feet, the part was finally ordered at the supplier for pick up. I made George aware on the Tuesday before christmas it was ready, he said he would look into and get back to me. Since then, there has been zero communication or attempt to complete the job. Even after multiple phone calls and texts from myself and the warranty company. At this point we have to call another contractor to complete the work George was unwilling or unable to do.

We moved to Wears Valley in October 2020 and found that the HVAC system required service due to…read moredeferred maintenance and severe humidity in the crawl space. In other words the heat pump wasn't working properly. Tristar was sent by the home warranty company to resolve a covered issue. However there were many uncovered issues with the HVAC system and I called Tristar to return to address them. Tristar returned, inspected and diagnosed the entire system, and informed me of their findings. My options were to either attempt to repair a unit close to the end of its service life or replace it. We chose to replace it with a larger and more efficient unit. Tristar did this quickly and professionally. I inspected the old unit when they got it out of the crawl space and it was a wreck in obviously horrible condition. Obvious moisture damage. After the installation, George Williams (the owner) strongly recommended that I install a dehumidifier and told me in no uncertain terms that without one I'd shorten the service life of the new unit. So I asked him to quote me a price. I was surprised when he said he didn't sell them. He was just letting me know that I had to have one! So, I got one and installed it. He also told me that the zone system controlling the ductwork was in bad shape and may need to be replaced but to wait to see whether the dehumidifier would correct the problem. It didn't, but the crawl space dried out. The zone system continued to malfunction so I called Tristar again. They replaced the zone system electronic components. The ductwork itself was fine. After the work was completed George informed me that the water filter on my well pump was a mess and needed attention. I didn't even know it had a filter! George is just that way. If he sees something that needs attention he tells you. He's observant and conscientious. No extra charge. In my experience Tristar is a good company, run by a good man. I cannot recommend them more highly. The new system works very well and was worth the expense.

Excellent service, and knowledge. They fixed our mini-split and it works perfectly. They have…read morehi-tech tools and throughly check out the issue. I wouldn't hesitate to call them.

I called on a Sunday when our hot water and heating were out on a very cold day. I didn't expect…read moreanything to happen before Monday. But no - within a short time, Bobby came to our place, got everything up and running again, and also introduced us to Hylton's membership club (a definite bargain). Bobby was knowledgeable, helpful, and friendly. Moreover, the company has stored photos and info regarding our HVAC system so that the company will know what it will be working with. Highly recommended!

DO. NOT. USE. Chaffee!! If they mess something while performing service, they will act like it was…read morenot their fault and just charge the customer to have it fixed!! They came out to the house on a Friday to clean the blower wheel and condensing coils, and I will add for free because previous techs had not been doing it correctly, is what they said. It really impressed me that they would do something like that. After the service was complete on Friday, the blower turned on, but shortly after, the unit completely stopped working, and the thermostat was completely turned off with a blank screen. Upon further investigation, they had not wired the transformer back up correctly and ended up ruining it. In the photos, the red wire was not supposed to be connected to the other red wire. Once, I called and went by the office to confront them about THEIR mistake!! Michael told me it WASN'T their fault and that parts just go bad and it would cost $230-330 dollars to fix. He claimed that if they felt it was their mistake, they would resolve the issue for free, but even with photo evidence, they were still denying THEIR mistake! I ended up buying a transformer for about $15 and wiring it up CORRECTLY, and the unit turned right on. I would watch out for this company; they will try to take advantage of you and be dishonest, even if all the evidence points to them being in the wrong.

Today I called about my Air conditioning repair. Lady who answered was very nice and said a service…read moreperson would be there today. Very impressive . Eric did a great job and was very nice. I will always do business with them.Thank you

Excellent company with outstanding customer service. They took care of my rental property for me…read moreeven though l live in another state. Donnie was honest and professional and Dolores was excellent from the office with great communication and keeping me updated.

When I was looking around the area for a reliable and resonable service for our home HVAC I ran…read moreacross this group. They were easy to communicate with, modern txt notices, fast service, great pricing and the tech we had (Tyler) was a 10. The visit went great, clearly Tyler is both knowledgeable and gifted at what he does. Clearly JF Heating & Air got a new customer for the future. Give them a try !!

Hurst is the best in the business for HVAC! Affordable and super fast! Tanner is the man, an…read moreincredible technician and very hard worker!

Had trouble with my HVAC unit. I called and they made it to my house in the same day. The…read moretechnician was courteous and explained what was wrong with the unit and had it working in a timely fashion. It had been 88* in the house. I appreciate the good, honest work.

We had them come out for HVAC annual service and they service tech said it was fine and needed no…read moreservice. Then they billed us the entire amount for service. When we questioned the large bill for not doing any service, the rep said we were over billed by tech. They said they would destroy the check in the techs custody upon return I g to shop. They asked for our credit card over the phone for the smaller correct amount. They later never destroyed the check and cashed it. We called and they said it was a mistake and they would issue a refund check in 3 days. 2 weeks later...nothing. Called again and told the One Service Pros merged with All Star and they had no idea. They would "research" the issue and call back. So far, nothing. Don't use them! They don't have good customer service and I'm sure the One service Pros knew when we called that they were merging with new company and didn't care to help use for double charging.

Great fast service. I have used them for plumbing, electrical, and HVAC. Good service at a good…read moreprice.

Awesome service. I called that morning for my heat pump not working. They came immediately and got…read moreme all fixed up . Fair prices good service

My AC went out, and I was anxious to get it repaired. I checked with my area Facebook group,…read morebecause I try to support local companies. Most recommended Goddard Heating and Air Conditioning very strongly, and now I see why. I called in the morning, the gentleman was very polite and gracious, and they were able to come that day and fix the problem. And the cost was very reasonable. I am recently retired, so finances are a concern. I am so grateful to get the cool air back on and I am also very grateful to have this good resource. I will certainly call them again in the future. Thanks so very much.