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    Airgas Store

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    4 years ago

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    Puritas Hardware & Vacuum

    Puritas Hardware & Vacuum

    2.4(10 reviews)
    2.1 miPuritas-Longmead

    They did an exceptional job at a fair price. They work very hard adding quality. I recommend them…read more10 stars. MB

    Allow me to introduce myself. My name is Lawrence. I am 60 years old and a career social worker…read more I prefer to write good reviews when warranted. I loathe leaving bad reviews. It pains me to share the following. My father's riding lawn mower was running rough. I worked on the obvious items. I changed the fuel filter, air filter, spark plug and carburetor. It didn't improve. In the process, I noticed the hood for the spark plug wasn't making a great connection. To solve that problem, I purchased a new coil. Accessing the coil was more work than I wanted to do so I pushed the mower .8 of a mile to Puritas Hardware. I explained the aforementioned. I requested that the mower be repaired while providing them with the new coil with specific instructions to replace the old. Approximately, ten days later I received a phone call. The mower was ready to pick up. I arrived to pick up the mower. The receipt indicated that they reviewed all of my efforts, flushed the fuel system, vented the fuel tank, and cleaned/adjusted the carburetor. The coil had not been replaced but what did I care as long as it was fixed. I didn't make it one block before I turned around to return it. The person running the cash register started the mower and confirmed that it was running rough. He agreed to continue to work in it. I was not able to speak with the mechanic because he was not in. I stressed that I wanted the coil replaced. He replied, "If it was the coil, it wouldn't be running at all," (although my research begs to differ.) I explained, once again, that I wasn't so much concerned with the coil, but the spark plug boot attached to it. He assured me that it would be addressed. I returned a week later. "He's still working on it." But, at two in the afternoon, I was not able to speak with the mechanic because he, again, wasn't in. I asked if the coil had been replaced. "That wouldn't be the problem. Sometimes mowers just run like that." I encourage the reader to re-read that sentence. After five more days without a phone call, I gave up. I walked there, got the mower and pushed it the .8-mile home. They didn't seem to care. It is almost as if they didn't want my money. Lawrence P.S. Bennett Repair fixed the mower in two days. It was the coil.

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    Puritas Hardware & Vacuum
    Puritas Hardware & Vacuum
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    Airgas Store - hardware - Updated August 2026

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