Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

Terrific hardware store. They always have what I need. The staff is very friendly and helpful.read more

There's a little bit of everything. Selection is good but then there probably 2-3 people who…read moreactually know what to do or how to complete something. The person who greeted us was definitely new and the other workers helped out as much as they could. I think it's a solid store. You can probably find anything you're looking for from kitchen stuff, plants, hammers, nails, even knife sharpening. I tried to sign up for their ace hardware program but it was unsuccessful linking my account and they had to take time finding the brochures to apply for a new account. Then it didn't work for the coupon, oh well. I think my knives will be sharp (6.99) per knife. They use the resharp machine that I'm a fan of. Perfect before thanksgiving!

We love this store. The service is always kind, professional and thorough. From paint to hardware…read moreand everything in between, it's rare when we don't find what we need. Highly recommend this store!

I went to a kiosk to get keys made, but it was going to charge me over $10 for 1 key. So glad I…read morefound 3rd St Hardware Ace 2 keys just cost about $5. Nice pleasant staff.

I can't rave enough about this neighborhood treasure. But yesterday Scott really saved me and I'm…read moreso grateful that I finally decided to try! Unlike a larger, unfriendly competitor down the street that was open slightly earlier, Lee's had exactly what I needed (a beautiful Moen kitchen faucet) PLUS a brilliant, patient, funny and fascinating proprietor who not only took time on a very busy pre-storm day to help me, he called and canvassed people (plumbers and staff working in local high rises who come in, they know what's good!) regarding my emergency issue. He knows everything about the neighborhood and his experience-- commercial and residential--is invaluable. Who provides this kind of service these days? Amazon? No!! Only Lee's! The store is a gem known to my family for years and I will never take it for granted.

Stopped into Lee's after a trip to The Bakeshop on 20th and was happy to find a fully stocked…read morehardware store with ample space to look around. The gentleman at the checkout counter was very helpful. He joked that I was the first person to ask for scissors in as long as he could remember The store was well organized and seemed like it had everything you could need or want.

THE BEST THE BEST THE BEST....focused... professional,,, friendly, able t…read moreo problem solve... how fortunate we are to have this store and their fine owners here to help

Basics there in a pinch which is great when I don't have time to run out to a larger shopread more

I had 2 keys made here, and they ended up damaging my original and rendering my lock inoperable by…read morethe original and the copies and leaving me with a $400 bill for a locksmith to open my deadbolt and then install new locks. I asked a simple question, "could your machine be broken and caused this" and they were incredulous about the possibility even though my keys worked literally 1hr before I got them copied. It's clear their machine broke my original and made 2 bad copies and rendered my lock inoperable. They refused to take any accountability. Proceed with EXTREME CAUTION on having keys made here

Wide range of products to explore. I went there to have a lamp repaired and Mitch was helpful and…read moretook care of it promptly.

Came in for a shovel and salt that day before the storm. Got the shovel, but the guy there was…read morehelpful about when they'd restock on salt that day. he let me warm my gloves on the radiator. Nice store.

This Lowe's can never completed a simple key order! I should have walked away when the man…read morecouldn't figure out the key machine. I was respectful and followed the man whom swore by the other machine. He had possession of my key when he walked away from the store machine. I repeatedly asked him to slow down as I'm recovering from an Achilles repair. By the time I made it to the machine he said just put your credit card in. I said I wasn't sure I wanted the keys from the machine. he proceeded to say oh the give a key for free when you buy one. It literally was too late as Apple tap ran my card. Thru out the process the man repeated Lowes will give you money back of keys didn't work! Upon my return, employee wasn't the kindest. rather of the rude side. When I explained what happened she should have called on the manager to investigate why Lowe's employee assigned to key department could not apply how training to the process of making my key. I am a Lowe's Pro Business member and plan to be looking in Home Depot's business portion. I can not believe how they disregard what customers are saying about employee without asking for more details. Some empathy should be applied during all social interactions. Employees at all levels should never be as disgusting to an employee as they had been. Negative comments came from other department employees as they eaves dropped on my personal conversation.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.