An amazing local hardware store. It has everything you need and even people to talk to in the event you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware. read more

Stanley's Hardware - Hardware Stores Near Me - Philadelphia, Pennsylvania

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Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have never had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business. read more

Helpful, know what to suggest and things that are best but not trying to break the bank.

Good selection, helpful staff. I've generally sfound everything I've needed when I've gone there. I like to support a local business!

I love this place. The atmosphere is what drive me to keep going in. They're what Homedepot was when it first open the door. They had knowledge person in each section. Well Stanley has it all the time, 24-7. I went to buy a wall socket in Homedepot and they had a girl employee that didn't know Neg from Pos. I swear it feels like Christmas in Stanley everytime I go here. So it might cause a lil more but it is all worth it. Just like the show The Office, There personal are the best. read more

I walked in with a list of four widely scattered items and received outstanding and prompt help from Al and Mark with finding them. The options were explained. Parking was ample and free. I'll be back. read more

I have been going to Stanley's for years and consider it one of the reasons that people should move to this area. In all of those years, I have never had a problem or not found someone there to help me with a question or demonstrate a product. They even take the time to find alternative solutions if need be. I actually enjoy the time I spend in the store. read more

Stanley's is the best hardware store in Philadelphia. No argument there. They have what you need!

I came here not knowing what to do to resolve a clogged drain. The sales team discussing what type of tub I have, what the building is like, how the water is draining etc. they helped me determine what items I needed to resolve the issue! Every time I come here I feel like I'm talking to my dad or uncle about a home project, knowing I'll get honest advice. Value for the items was also very reasonable especially for a local hardware store read more

I am always happy when I go to Stanley's for supplies or to troubleshoot a home maintenance or improvement project. The staff is extremely knowledgeable and efficient. Every visit has me leaving with just the right items and new skills. Stanley's is THE BEST! read more

Home Depot and Lowes may have a larger selection, but none of them can compare at any level than the folks at Stanley's. If they don't have the specific tool or product you may want they will have the specific knowledge of what you need and how to use it. At Stanley's you don't have to hunt for assistance, the staff will hunt you down and help you with any thing you need or tell you that what you are asking for isn't the real solution to your problem and they will then set you in the direction of the correct thing that will solve any problem you might have. read more

Stanley's Hardware is my go-to place for any hardware needs. Everyone is super friendly and helpful. They are great in helping select the best item and explaining how to use it. They also will not try to sell you something if it is not what you need. There are good reasons the parking lot always is full and the store is busy. read more

i just had a positive experience here i wanted to share. So i purchased a item here and it broke before i installed it. I called ahead and they assured me that that would help me. I was a bit nervous because things are going up and businesses are more reluctant to give you your money back. They helped the entire time. No receipt but the guy found my purchase with just me remembering that i purchased a Red fly swatter with my mirror. And i got a high five for remembering too. I just love stuff like this it makes the place more memorable and makes you select this store before others. A great little hardware store with a big impact. And they seem to have everything here check them out if your in the area.. Also let me tell y'all about the first time i came here. I needed a part for a pipe and i couldn't find it well i actually didn't know what i was looking for anyway the staff helped me for at least 20 minutes. And when he couldn't figure it out he went and got someone else ultimately we couldn't find a solution but i made a purchase anyway. Also I'm pretty small so they carried my stuff out to my car and sadly when i had to return my mirror they came and got it out my car. Just happened to stumble upon this place while waiting to get my nails done such a gem read more

Stanley's Hardware - Store front - Hardware Stores Near Me - Philadelphia, Pennsylvania

So, I live about a half mile from this place on the Manayunk, Roxborough border, and I've gone there a few times to pick up various things, as I like to support local business and avoid the big box stores if I can. As such, I've been willing to put up with the horrible parking lot situation and what have generally been marginally higher prices than at the big chains. Well, today, I developed a leak in my bathroom sink faucet (an American Standard) and determined I needed to replace the cartridge in it. I looked up the model online, and saw that generally the part sells between $10-$15. At the "orange" store, it cost 14 dollars. Shipped direct from American Standard, it would cost 20 bucks, with postage. It's a common part, so I figured Stanley's would have it, and they did. But with tax, IT WAS 35 BUCKS. This is almost how much the whole faucet would cost to replace. Looking at other cartridges they had in stock, including other American Standards, they all ran 10-20 bucks, so I figured it might be a mistake, so I went up to the counter and after waiting in their ridiculous line setup, eventually got to the counter, where I was greeted by an older woman with curly hair. I asked her if the price was correct, and she said that yes, that was the price. I then said it's 14 bucks at the other place and asked politely if there was any room to move on the price. What was the worst that could happen? She could tell me the store didn't price match, or the manager could come over and say sorry, but they couldn't do it, right? That's not what happened at all. Instead, she shot me a nasty look and just said "H*LL NO." I put the part on the counter and walked out. This was one of the rudest interactions with a clerk I have ever had, even for a rough-edged town like Philly. Totally uncalled-for and UNPROFESSIONAL. One of the main points of going to local places is to deal with your neighbors rather than a faceless and nameless corportation. Well Stanley's has a face, all right, and it's the face of a total jerk. read more

I want to say this is the best informative and helpful hardware store in town. The igniter to my furnace broke in the middle of the snow storm. Not only were they open first thing on a Saturday morning, but they had the replacement part! Thank you for saving us from freezing during this blizzard! FYI, there's ample parking and everyone in the store is extremely nice and helpful. Yelp hasn't update this, but this is a True Hardware store, Stanley was many moons ago. read more

If you're not sure what to do or how to do it go to Stanley's. The most knowledgeable help you will ever get that will recommend the perfect tool or whatever you need at a very fair price. Old fashion service and commitment to customers has never gone out of style. I wouldn't go anywhere else. read more

This is a "damn-I can only rate 5 stars when it deserves 500" kind of place. This is another frequent stop for me when I am staying with my grandparents. It's an Ace Hardware but it veers so far away from a typical chain store I can't even think of it as one. Over the last 7 years, I must have shopped here more than 90 times; for myself and for my grands. Not once did I get brusque or indifferent service. Every single time I have been in here, at least 3 people ask me if I need help as I am walking around. Now that may bother some people, but not me. I am a 10 thumbed gay boy who knows how to execute a cute French tuck and make a dull living room spiffier than *that* (snaps fingers) in 30 minutes but I can't change a washer in a faucet or properly replace a roll of paper towels. The first time I was here was during the Polar Vortex. My grandpa had put something down the garbage disposal and it was clogged and non-functional. His wife insisted it needed fixing immediately. Warren to the (gulp) rescue. I put on ice cleats and walked to Stanley's in a huffy mood. It was open and as soon as I walked in, I was asked if I needed help. I explained what was going on. The man I spoke to told me he did not actually work there but knew the owner, lived close by and was filling in because several employees didn't make it in due to the severe weather. He said I looked worried (I was-my grandmother has a fierce temper) but he would make sure I got what I needed. He walked me over to the big counter towards the back of the store, introduced me to the young man working it and explained my issue and what he thought I needed. He said he needed to greet other people coming in but told me to check in with him before I left. Counter guy asked some good questions to hone in on what was probably wrong then walked me around to a few different aisles to get exactly what was needed for the task. He was never rushed and he did not talk down to me. He even got me a basket for supplies; something I had forgotten to do when I entered the store. He escorted me to the cashier, told me I should have everything I needed but added if I had questions when I got home to absolutely call the store and someone would be glad to help over the phone. After I'd paid for everything, the man who'd initially greeted me was at the front so I went over to thank him for calming me down and being so kind. He asked if I was new in the neighborhood. I told him I was the grandson of Mr. and Mrs. XXXX. He laughed and said he'd gone to school with both of them then asked if my grandma still had the temper of a harpie. Yes, sir, she certainly does. Philly is the second-largest city on the U.S.'s East Coast and the 5th most populous city in the U.S. yet here I was, getting small town treatment and friendliness in a "chain" store. How can I not love this place?! read more

Hardware stores are not my jam. I know essentially nothing about anything DIY. However every time I come in here my anxieties melt away. Everyone is so kind and helpful here. Compared to going to a Home Depot where I consider hiding in the lighting section and crying a bit. The prices here are the exact same as those big box stores, the customer service is leaps and bounds better plus it's close by! Win win! read more

I've never really had opinions about hardware stores, nor do I ever leave reviews for them, until I came here. This is the cleanest and nicest hardware store I've ever been to! Employees are always so willing to help, and genuinely seem happy to be there. I recently moved closer to Holod's and was blown away by the disparity between Stanley's and Holod's. Even though we live farther away now, we still choose to make the drive to Stanley's. read more

If you want to be ignored, go to Home Depot. If you're looking for a great experience, come here. Everyone here is always very helpful and friendly. read more

The most helpful and kind staff at any hardware store I've encountered. Cost for some items is a bit high, but worth it vs going to a big name store and fighting to find someone to help you. read more

Best hardware in Philadelphia!! Maybe the country. I have been going to Stanley's for years and only go to another store when Stanley's doesn't have what I need, (which is rare). Even when I had a lot of work done on my house, my contractors were amazed at the amount of stuff Stanley's has. Better still, the service is unlike anything else. They are always on hand to help and even explain various things that I don't understand. read more

They are always friendly, helpful and will assist you in all your needs. They are great for paint and can cut ANY key. They will also recommend a handyman for your at home needs. Just go ask for Joe and he will help you out! read more

Stanley's Hardware - Key cutting - Hardware Stores Near Me - Philadelphia, Pennsylvania

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Everyone is so nice and helpful and the prices are very reasonable on most items I would highly recommend this location

This is the best hardware store I've ever been to. I can't say enough good things about the staff. They go above and beyond to help you find the right things for your job. When our basement flooded and I couldn't get to the store, they stayed open past their closing time for my pregnant wife and carried a shop vac to her car. 6 stars. read more

It's weird how friendly they are the first time you go in. Eventually they win you over and you just start asking all the questions (you know you have them). Also the store brand lawn care works wonders. read more

Fantastic hardware store. There are employees all around who are incredibly knowledgeable and helpful.

The best neighborhood hardware store ever, item is a little pricey, but the service and the product made up for it.

Best costumer service . The chain broke on my stain glass window . A nice gentleman name Robert took the time and patients to fix it and help me find better hooks . Thanks you Robert my windows look great ! TK read more

Stanley's hardware is always somewhere I go when I need something for a diy project/when I'm looking for anything I need for around the house. The staff is and has always been unbelievable. Whether I need help finding the right paint, sand paper, bolt or simply my way around the store they are always there to help. Even when I do not need help, it is always offered. It is impossible to walk around the store without at least 3 different employees asking you if you need any help. That can not be said about large chain hardware stores (or most stores in general theses days). This store is one of the best around with extremely helpful and knowledgeable employees. Thank you for always making my experience an easy and enjoyable one. read more

Great neighborhood hardware store. The service is second to none. I have researched basic home improvement, gone to Stanley's, and purchased the proper tools and equipment. After speaking with their friendly and knowledgeable staff, I have gone home to conquer numerous projects. I really am impressed with some of the projects I've completed after going here. The service truly sets them apart. If you're in Northwest Philadelphia, you need to go to Stanley's for your hardware needs. read more

Stanley's Hardware is a great little hardware store in Roxborough that carries a little bit of everything. The staff is knowledgeable and friendly; they go out of their way to make sure you get what you came in for or they will order it. They are minutes from my house and I have been in numerous times and every visit was a positive one. read more

I really like this store. Everytime I go, employees are coming up to me asking if I need any help. They are friendly and knowledgeable. The owner hires plenty of employees so that you don't have to search forever for help. The store has a wide range of goods. I really recommend this hardware store! read more

Since I've moved to Manayunk-Roxborough I go to Stanley's first for all of my hardware needs. Only if they don't have something do I go somewhere else. One thing that is consistently great is the customer service. Every single time I go to the store, at least one, if not more, stop by and offer to help, ask if there is anything I need etc. Exceptionally friendly. So glad to have a reliable, knowledgeable, and friendly store in the neighborhood. read more

I went on a very busy Sunday, the store was buzzing, and the parking lot was full! That didn't stop Ashley for being a super star to everyone who walked in the door. I was getting paint so I got to hang out a while and see her interactions. Cool under pressure for sure! 4 stars because the prices are high. And why no dogs? read more

This place is everything Home Depot is not. The store is organized and the staff is is so friendly and helpful. I'm happy to pay a little more to come here over HD. Businesses like this one are few and far between these days. Ernie is the man. read more

Stanley's has the BEST customer service. Simply does not compare to their competitors. Great crew, convenient location and great selection! read more

I've been in here twice and know nothing about hardware etc. every time an employee has instantly and easily helped me with what I need! 10/10 recommend! Great employees and great store! read more

Convenient, good selection of tools and hardware but the service is poor quality. I have come to this Stanley's hardware multiple times because it is conviently located and the traffic is much less than what I would incurred driving to the nearest Lowes or Home Depot. I will say every time I have gone they have had what I am looking for which is great; however, the employees I have interacted with have not been of high quality on 2 occasions. One visit I was in need of some copper pipe fittings and valaves and needed some assistance, I wandered around the store looking for an employee and found a group of three standing at the back. I asked for some help and one responded no problem I will be right there. He proceeded to drink his coffee and converse with the other two employees, around 7 or 8 minutes go by and I am still waiting. I circle back by the individual who stated he would be right over and he is still talking with his coworkers laughing and having a great time. I ask for assistance again and he sternly responds "I said I will be right there." He then follows me to the isle and when I explain my project and the size fittings I need he told me I was wrong. Not making a suggestion of any type just flat out stating I am wrong with what I stated I needed. He left off with a "I don't know what to tell ya" And walked a way. I found another employee that was more than happy to help me and was very knowledge and ended up pointing out what I needed, and it worked. Overall this is a convient store and location but the one employee mentioned above really made it an unpleasant visit and occasionally you'll have a lady at the check out stand who when is having a bad day let's you know it. If you go in knowing exactly what you need this place is for you. read more

I dropped off a door screen for repair only in the area once a week and was on a tight schedule . I mentioned that to the clerk. He said they will call when they are done. I had a change of heart and ask for the screen back. Another employee said they can rush it. Ok then I asked how much for the repair he said $16.00 I thought that was high but never had a screen repaired before. They never called and I had a appointment . Week later I pick up the screen it took them 10-15 min to find the screen and raised the price. I mention this to the cashier at check out and she said you can go back there a have it out with the them. My response was I don't have the time or patience. I remember this hardware store when they were a small shop. The prices were reasonable and the staff were genuine. This place is overpriced and gave me lousy service. Will never return!! read more