I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

We used BAC for all our transports to and from hotel and airports. Every driver was courteous,…read moreprompt, and friendly. All vehicles supplied a bottle of drinking water which was much appreciate. All vehicles were clean. We would use this service again.

Do NOT use this limo company! If you are hiring a limo for a luxury experience, do not go with this…read morecompany!! We hired them for a goodbye drive to the airport. They showed up and the limo was damaged on the outside; we then found out that nothing worked on the inside - not even the windows, so the goodbye drive was ruined as we couldn't even wave to friends and family who were there to send us off. We asked for a partial refund and we were told they don't "give rides for free." Of course, no one is hiring a $300 limo for the ride - we could have hired an uber for $20! So if you are planning on hiring a limousine and expecting a good experience, do NOT go with this company!

Steve is AMAZING! We were in Denali National Park and NEEDED to get back to Anchorage asap. I…read morecalled him at 6:30 pm and I told him our situation. He suggested hotels and options and even offered to bring us food, knowing where we were. He showed up at the time he said he would. Had a nice clean and comfortable Town Car. Off we went to Anchorage! He is so worldly. We all talked for the whole trip! Made the 4 hour trip so fast. We arrived at our hotel at 2am. We were so grateful that he answered the phone so late in the day and was willing to be driving for 7 hours!! Wonderful man!

My family booked two excursions with Alaska Tours--the Kenai Fjords Glacier Boat Tour and the…read moreDenali National Park Bus Tour--and the experience was outstanding. Our agent, Karlyn, went above and beyond to make sure our trip stayed on track. Due to unexpected road closures, we missed our scheduled boat departure, but Karlyn acted quickly and was able to get us on the next boat. Her responsiveness, professionalism, and dedication turned what could have been a stressful situation into a seamless experience. We truly appreciate everything she did and highly recommend Alaska Tours and Karlyn for exceptional customer service.

While planning our bucket list trip to Alaska for our 38th wedding anniversary, we wanted it to…read moreinclude a week on land and a week at sea. We had already decided on the cruise we wanted to take, and we had booked it separately. We started to put together what we wanted to do on the land tour, and doing the planning on our own quickly became overwhelming. We looked at several websites that offered travel arrangements and we decided on Alaska Tour & Travel. Mostly because the Best of Denali & Kenai Fjords Tour 120 offered a variety of activities and things we wanted to do. It was an even bigger bonus to find out that we could make alterations to further enhance our tour. Even with those alterations, they were able to put the journey together in a seamless manner, leaving us to just enjoy Alaska without the worry of how we were going to get from one destination or excursion to the next. From start to end, Alaska Tour & Travel was there to assist us and keep us informed as the trip progressed. This was so comforting and made our trip very enjoyable. With the planning services we received, we can't say enough good things about Alaska Tour & Travel. We both highly recommend Alaska Tour and Travel and will use them when we plan our next trip to Alaska. We would also like to give a shout out to Kala Jenkins and Skye Smith for all the work they did for us. Thanks for a great Anniversary!

The busiest floatplane location in the world. Don't miss an opportunity to drive around to see the…read morelanes or watch the floatplanes taking off and landing. We sat a The Deck restaurant and watched while we ate dinner and the next day parked on the road across the lake near the Anchorage airport to photograph the planes.

This was another excellent discovery while we were visiting the Anchorage area this summer. We…read moredecided to stop by and enjoy watching the small airplanes taking off and landing on water. If you're interested and you have the time, you can get flights to check out some of the surrounding areas of Alaska.

If anyone needs ideas for the man (or outdoorsy woman) in their life, I strongly recommend…read moresplurging on the ultimate Alaskan fishing excursion destination -- Talaheim Lodge! My fiancé and I had an unbelievable time!! Mark Miller and his staff gave us the best Alaskan experience anyone could ever ask for! First off.. the only way to get there is by Bush plane from the Anchorage airport. We were picked up and flown to the beautiful and quite Talaheim lodge. Once we landed we were given a tour of the grounds, which are beautiful and we were taken to our cabin. My fiancé and I had our own two story cabin with running water, electricity and a fireplace. It was perfect! During our vacation at the lodge we went on fishing excursions with our very own guide (who made us a great lunch), we went heli-hiking to Beluga Mountains, we took a helicopter to a glacier, we read, relaxed, had the BEST food and heard the most amazing stories that were told by the owner, Mark Miller. I would go back from Mark's stories alone. He was an incredible host and has a very friendly and talented staff. I can't wait to go back!

Ultimate "bucket list" item! This was my anniversary gift to my husband (and I). David researched…read morelodges thoroughly and decided on Talaheim Lodge. Everything they promise on their website is that much and more. We were greeted by the staff upon arrival by plane, and shown our accommodations. We loved our cabin next to the lodge and it was the perfect comfy cozy room to come home to after a long day on the water. The food was amazing! The guides all knowledgeable, the sights seen from a helicopter priceless including a HUGE grizzly on a ridge, 3 black wolves and bull moose grazing. It is hard to not repeat the previous reviewer but add instead. Both my husband and I are experience flyfishers and the fishing was smokin' hot! We used streamers, egg and mouse patterns, droppers, poppers and dries when needed. We lost count of fish count within the first hour or two. They are measured by pounds not by inches. Silvers, Dollies, Pinks, 'Bows, on and on......Since this is a small lodge, you became friendly with the other guests and staff pretty quick. A fun group. I appreciated the snacks and drinks in the mini fridge that was refreshed daily as well as the Alaska Ale on tap and wine after a long rewarding day out. The scenery spectacular and whole experience amazing We would go back in a heart beat and hope to soon.

My company uses this service for corporate travel. I have spoken with many of the agents regarding…read moretravel for work. The number will connect you to offices in Anchorage and Fairbanks, and both sites retain some of the most professional and flexible agents I have ever recommend. Highly recommend their corporate travel services.

Steve runs flight seeing and charter services from Anchorage to designated locations. We took his…read morefloat plane to Brooks Camp to watch bears catching salmon. He picked us up from our hotel and we flew for about 2.5 hours to destination. En route to Brooks Camp, he narrated the coast line, volcanoes, and the lakes and rivers underneath. Once we get there, he accompanied us to the viewing platform and then waited for us to return. He provided us home-made king salmon salad and several snack for lunch. On our way back, he took a different route over Lake Clarks and the valley with glaciers on both sides. We saw rivers with spawning salmons, bears and caribous wandering on grasslands. The flight was entertaining and safe. Steve was very knowledgeable about the area and told us many stories. We truly enjoyed the trip with him.

Fantastic Alaskan artisan. Product fits you after first and final fitting, worth the wait as she…read moreonly advertises by word of mouth, from those who buy her custom product.

Last year and this year, I stood at the at the Alaskan Parky display positively drooling. I want…read moreone soooooooo bad but they are so expensive. Worth every penny, but 900 dollars is a lotta moolah to come up with. What's nice is they do have some off the rack Parkys, most of what they sell is custom made. You specify your size, fur type and lining and you'll end up with a perfect fitting, cozy piece of Alaskan art. If you've never seen a parky, it's a bit of genius. Most winter parkas are just too darn short and your butt gets cold. Parkys are fab because they are a jacket with cute little skirt attached which 1- looks cute and 2- keeps your tookas toasty. They're adorned with ribbon and fur in just the right places to be both feminine and functional. Ladies, on those cold winter nights you can be warm and still look like a lady- I give you the Parky! (the address on 5th avenue is no longer current. call the number listed for more informaiton.)