Worst business ever! Will not answer phone or emails and basically took my money and ran. This…read moreplace is a scam. My children cried because they where so looking forward to this experience as it was one of their few Christmas gifts. I am irate!

Wish I could give this place zero stars they are scam artists they took my money scheduled the…read morehelicopter rides twice never even bothered to show up now won't answer the phone stay away from this company

Probably one of the worst companies every. The lady on the phone called me a Bit..ch and then ended…read moreup hanging up on me cause I was asking availability and when I could schedule a time to go ride up in their hot air balloon. Told me it was "Non of my business" and to "fuc..k off" never go with this company and horrible service.

I bid an a Hot Air Balloon through AeroSports ride at a charity auction in 2013. My wife and I were…read morevery excited for the opportunity to fly (and help out a local charity). To this day, we still HAVE NOT been on our ride. We found Chris Sabia extremely hard to get a hold of. It was hard to get in touch via phone and he took weeks to return e-mails (after many follow up emails). He would ask for dates we were available, which we would send him, and then reply to our e-mails after all those dates had passed. Very disappointing.

Pathetic business management that has kept the Airline History Museum locked out of their hanger…read moreand museum for years, in a lease dispute. Ridiculous and childish! What a lack of corporate leadership!! What kind of corporate leadership would allow such a blemish on thier reputation? Would never support a company that has heartlessly prevented airplane enthusiasts from all over the world from visiting this awesome museum! They have locked us out of viewing historic aircraft!! What kind of corporate neighbor would do such a thing?? You'd think they would want to give back to a community not take away. What have they gained??? NOTHING!!!!!!!!!!!! Really, really sad situation.

This is a favorite fuel and city access stop for most of our trips. Overnight with N465BP and great…read moreservice from entire staff. Storm passed through and they put all transient aircraft in hangar without notice. That is appreciated and somewhat unusual. Always been a nice facility here with all amenities for pax and crew needs. As good as it gets!!

I just finished getting my private pilot license with the help of the staff and instructors at…read moreSummit Flight Academy! The staff there is fantastic, friendly, helpful, and very customer service oriented. They have been willing to jump in and help with anything I needed at every turn. They really go above and beyond for their students! Jeremy, one of the partners at Summit Flight Academy helped arrange a different plane for me to practice and take my test in after the plane I had been training in had to be taken out of service for maintenance. Something he went the extra mile for me on. He literally saved the day for me when I was about to panic thinking my plane wouldn't be available for my test. Jami, the person that handles the day to day function of the office, has to be one of the kindest, most helpful people I've ever had the privilege of meeting. If you look up customer service on Google, her picture should be the first result listed. Any time I called, any question I asked, any help I needed with scheduling, any help I needed period, she has been right there ready to solve the problem for me. I've done my flight training with Katia. She is fantastic as a flight instructor! Don't let her being young fool you. She has a genuine love of flying and her patience and personality create the perfect temperament that make her a great teacher. She has a feel for the plane when she flies that is absolutely amazing to me. She has exceeded every expectation I had from the first day that I met her. Her enthusiasm, knowledge, and skill definitely shine when she is flying with her students. I've also become friends with a couple of Katia's other students that have been flying with her at the same time I am, and her other students share the same insight. It's really amazing how her love and excitement for flying rubs off on you as you are learning to fly with her. In preparation for my test with the FAA examiner, I also flew with Shane. He is another shining example of what you want in a flight instructor! He's calm, very laid back, fantastic personality, extremely knowledgeable with everything flying, eager to teach and see you succeed, and willing to help with anything you need to succeed, at any time. He's a fantastic pilot and instructor. Hillary is another instructor at Summit Flight Academy that I really appreciate. Like Shane, I was planning to fly with Hillary as a mock checkup right before my test day. I've met and talked with Hillary multiple times and she has helped me out in the office on more than one occasion. She is really sharp, extremely helpful, very friendly, and very pleasant to work with. I'm really disappointed that our schedule didn't work out for me to take that last mock evaluation flight with her before my test. I can honestly say that I 100% recommend each of the instructors I have met at Summit Flight Academy, without any reservation or hesitation. And I should know. In the 37 years, 3 months, and 18 days since I took my first discovery flight in college, I have flown with 6 different instructors. Katia, Shane, and Hillary at Summit Flight Academy made my flight training experience the best I could have ever hoped for. It just so happened that my New Year's resolution this past year was to go back and finish getting my license. A lifelong dream which the staff at Summit Flight Academy helped me accomplish! Thank you to everyone at Summit Flight Academy for helping me realize this dream!

The best flight school around! Obtained my Private Pilots License in November and passed first try…read morethanks to the amazing team at SFA. I have flown all of the planes other than their newest warrior and will have to say N6894W ("Miss Whiskey") was an overall favorite. The planes are all hangared making it easy to fly in the winter and the instructors are the best around making sure they are focused on getting you check ride ready. Thanks for all the help Summit!