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    Airrosti Tacoma

    5.0 (7 reviews)
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    Chiropractic bodywork

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    Electrodiagnosis and Musculoskeletal Associates of Puget Sound - Our lobby with a nice view of Mt. Rainier on a clear day!

    Electrodiagnosis and Musculoskeletal Associates of Puget Sound

    3.1(17 reviews)
    2.1 mi

    Five stars for the medical team, zero stars for scheduling, phones and leadership…read more I've been dealing with EMA for nearly two years and it often seems as if no one there below the rank of physician can operate a telephone. The causes of this collective developmental disability are a mystery, but the bureaucratic disease is real. The office is fully staffed. I know that from firsthand experience because I've been there five times. The parking situation is awesome. The location is stellar and easy to reach. But the front desk? The folks working the grill at McDonald's look like rocket scientists by comparison to EMA's admin people. Why is answering the phone in 20 rings or less so hard for them? Why can't EMA call referral patients to book appointments with them? Every time I cite EMA's Wesley San as my preferred physical medicine specialist the referring spine doctor tells me EMA will be calling me to make an appointment. However, that promise has not been fulfilled once in five tries in the two years since I tore up my back. And no one answers when you call EMA's main number at 253-272-9994 to try and make an appointment. Especially around lunch time, which apparently runs from 10 a.m. to 3 p.m. at EMA. Good luck booking at EMA via MyChart, as you can with nearly every other MultiCare office or affiliate, because EMA doesn't use it. Why? Apparently, managing physician Kashif Saeed thinks they're so incredibly efficient they don't need it. I've had a wonderful experience with Dr. Wesley San at EMA, who is awesome, but I'm no longer either healthy enough, persistent enough, nor intelligent enough to navigate my way through the EMA front office team to him. I know I'm not the only frequent flier at EMA who is sick of this crap. Because their reviews are full of similar stories, What's the moral of the a story? When you create an administrative situation where the only way a patient can get through to their physician at EMA is to write a negative review online, guess what you get? You're reading it. Look Kashif, if you are too busy to run the admin side of the business at EMA then hire someone else to oversee it and focus on physical medicine. Because this isn't working.

    My test resulted in a misdiagnosis of ALS from someone un qualified to do so. Since - I've been…read moredenied care due to diagnosis. Even had a doctor tell me he saw no signs but treating my back pain would be considered a waste of time. Thrilled to see they have closed this location. I've had 2 1/2 years of hell

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    Electrodiagnosis and Musculoskeletal Associates of Puget Sound - Our logo on a typical PNW day

    Our logo on a typical PNW day

    Electrodiagnosis and Musculoskeletal Associates of Puget Sound - Street view: Front of building. We are located in the Allenmore Terrace office building on the second floor.

    Street view: Front of building. We are located in the Allenmore Terrace office building on the second floor.

    Electrodiagnosis and Musculoskeletal Associates of Puget Sound - Protrusion Disc

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    Protrusion Disc

    Airrosti Tacoma - chiropractors - Updated June 2026

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