Great customer service, they were able to answer all of my questions. They took care of my needs…read moreand got me signed up for service very quickly. They explained everything very well so that I understood what exactly was going to happen. I would highly recommend them.

From the owner: Comcast/ XFINITY Authorized Dealer Comcast/ XFINITY Limited…read moreTime Offers Comcast/ XFINITY internet provider Comcast/ XFINITY television provider Comcast/ XFINITY bundles Comcast/ XFINITY special discounted pricing Comcast/ XFINITY land line provider Comcast XFINITY Strategic partnership with Allstate Insurance

Wow, so glad to be leaving AT&T. Just left the Sugar House store where Tyler, the manager, told me…read morehe couldn't help me with a Number Transfer Pin. No help at all, he said "it wasn't his problem". That is one stellar customer service performance Tyler, congrats on making me feel even more confident AT&T is going down the drain. I will make sure everyone I know hears this and that my business account lines are terminated too.

I usually avoid cell phone outlets but wanted a replacement SIM card for my ATT/Pre-paid account…read more Popped in here and they gave me some good info about moving to an eSIM instead of the old SIM I had in the phone. Took about 5 minutes - No charge and I was out the door ! All good -

I am not an Xfinity customer. I would give this specific store location 5/5 stars because the…read moreemployee helped me with my urgent issue. Today, I had three Comcast technicians come to my door because they needed access to a pole that was behind my property - not on my property. Again, I am not a Comcast customer. I told them that I did not have a key to the fence that would allow them to access the pole. I told them that they needed to contact the golf course, or they needed to find another way to access the pole. This technicians ignored me and came onto my property without permission. I have three dogs, and my dogs were unsecured and could've escaped my yard. These technicians also broke a fence even more that had already been broken, leaving it unsecured. They entered my yard, placing their ladder in a precarious position, risking their own safety and putting me in a difficult situation when it comes to my homeowners insurance. They did not provide evidence of an easement where they would be able to access the utility pole. I have all of these interactions recorded on my security cameras. I tried contacting Comcast, but the contact links were either broken or sent me directly to speak with a robot. I had to come into this store to talk with a real human, and they were super helpful. While I will never have Comcast as a provider because of the terrible technicians and the horrible online customer service, this store is doing the best that they can and the employees are truly there to help people in need.

This isn't a review for a store per-say but for a customer Service agent named Holly who, helped…read moreme sign up a resident on my apartments media package. She was amazing and although i cant leave a review in a genuine way i was blown away by how patient she was and how she knew how things work and my resident had been dealing with an issue for more than a week with out great internet would drive anyone crazy.

Ransom Hatch rocks. Answered all my questions and even called back with update on price when…read moreDirectv had changed it.

Seriously, if you just have questions about your service or in need of a change...call these guys!…read more They will be upfront and honest and will get you the best deal! Even if you are just looking at upgrading...talk to them FIRST! Extremely helpful and they'll have your back to get you the best deal in TV programming and also internet connection! They service Salt Lake County and Utah County as well! Just call them you WILL be impressed!

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!

Service was fantastic. Wyatt the new manager was able to fix all my problems in a very short amount…read moreof time. Extremely friendly and the most perfetional salesman I've ever met.

I switched to AT&T wireless over the phone. What a nightmare. I've been into the store three times…read moreto have them help me make the transition and Pam and Eddie have been stellar in helping us get it all figured out. Going forward, I will always just go into a store to make a change in our wireless service.