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    Airway Oxygen

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

    I had an emergency need and they opened their shop on a holiday weekend for me. Excellent service!

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    CareLinc Home Medical Equipment & Supply

    CareLinc Home Medical Equipment & Supply

    1.0
    (2 reviews)
    7.2 mi

    Only gave one star because i wanted to make sure they didnt think i forgot…read more My wife was burned with about 18% her body being covered. Both legs and left hand. 2nd and 3rd degree. Left the burn unit thursday and when i called care linc to go over order surprised how few supplies i received. Called them Thursday and they said they would mail some out 2-3 days but if i needed anything they had someone on call 24-7. We made it through the weekend and went to haslett location monday around 10:30 am. Was informed they dont stock any of those supplies. Would have to be shipped, informed then not what i was told. They said they could get stuff out to me in 2-3 days. Asked could i go some where and pick u, said they had to check insurance to see what was covered. Told me hospital listed as three wounds, 2 legs and left hand. Allowed 184 4" pads per wound a month. I did quick math and said thats over 550 a month and you only sent 84? So can i get 100 coming??? To get me going? Said sorry we need to confirm this? I left and called corporate who also was no help. Called doctors office in GR they called another supplier in lansing and they had most supplies and where willing to get anything we didn't have over nighted. I wasn't looking for special treatment just what was needed to take care of my wife's wounds. I highly recommend you find someone else to get med supplies from other then care linc. Thank you Derrick zenker

    If you are going to get a CPAP machine from Carelinc, and you have trouble adjusting to it, be…read moreaware that you will receive nagging e-mails from multiple people who are monitoring your sleep data. I complained about both multiple people being in my data as well as the nagging e-mails and received a reply that included a non-apology "..I'm sorry the CPAP didn't work out for you." and a justification for a "very large team of people" to be in my data. The other points I made in my correspondence regarding how the nagging e-mails felt similar to being harassed by a bill collector were completely ignored. I have returned the CPAP machine and I have no intention of doing any kind of business with this company again.

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    Healthcare DME Home Medical Supply

    Healthcare DME Home Medical Supply

    3.1
    (22 reviews)
    57.2 mi

    I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

    Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

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    Airway Oxygen - medicalsupplies - Updated July 2026

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