Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

Can no longer recommend!!!…read more I had Hotzople for over 7 years since I moved into my home. I am very very disappointed in how techs handle certain situations and actually found a MAJOR issue in open ductwork in unfinished basement that NO ONE from this company even bothered to look into or do any sort of testing to find out root cause....when I stated that my husband and I smelled musty, dusty smells and were affected by allergies, I was told 'this is normal' and nothing else. ???? You pay almost $400 for their better tier plan for HVAC service, and what you get is little to NOTHING. The tech barely does anything and if you state you have issues, they blow you off. Lazy!!!! I hired another company to install a new system, wasn't about to give this company anymore of my money. They found a cracked UV bulb that Hotzople had replaced, my filter area was jacked and should have been fixed a LONG time ago, and I today found an extra tubing coming off my duct in basement that was never capped off, thus rendering my entire system basically non functional -- at least very wasteful..... I cannot believe this has been for 7 years and Hotzople NEVER once checked for any duct work issues, or anything or ran any tests, I was systematically blown off, these guys do they BARE Minimum and ONLY care about collecting their yearly $s for maintenance. I highly suggest everyone EDUCATE yourself about HVAC before hiring ANYONE, these companies anymore have become greedy, they don't care. I was also told I had issues with my old system, but never was 'shown' WHAT those issues were fully. Trust is a BIG thing if you want to keep your company running....these guys 100% lost my trust and now someone else will be getting my money!

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

Great service, keeps our gas fireplace running well. Very reliable and thorough. We have used for…read moreregular maintenance and repairs for years.

The compressor on my heat pump went. Gary was at my house in less than an hour after contacting…read morehim. He was very thorough with his assessment and estimate for the replacement unit. He provided a quote on the spot and then emailed me a detailed quote along with the replacement unit's specs (detailed explanation on the process, the unit' model number and performance specs along with what the factory warranty covers). Out of all the estimates I had (4 total), Gary was by far the most detailed I received. I would recommend him (and I have already to neighbors) in a heart beat.

Philip brought his whole team to my house to fix my slow drains and install new UV light and water…read moresoftener systems. They were all professional and personable hard workers. They were efficient, effective and knowledgeable. I'm very happy with the top notch service they delivered and will use RT again for future plumbing needs.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I can see why Larry and Sons have 2.2 stars. I manage a mobile home park for my elderly father. I…read morescheduled multiple cleanings for several tenants ( we own the mobile homes ). Sean discovered that a couple of them needed placement, he was happy to install them. When he discovered we were going to install propane furnaces instead ( as they are easier to maintain, and the fuel is more affordable for our low income tenants ) he dropped the 10 other mobile homes we had scheduled to service, leaving us high and dry. The lack of integrity there would make me very cautious in recommending them. Sean had told my on site manager he didn't need any work, they had plenty-but dropped us like a hot potato when we decided to transition to propane ( which they do not do ) . My advise: Look at these reviews carefully before calling Larry @ Sons. They seem to know what they are doing, but the lack of integrity gives them a 1 star in my book.

Very professional. We had tried to call other companies and they all wanted to sell us a new A/C…read moresystem rather than fix the current system. (It is their business model - they make a much higher margin on a new system that they know how to do - rather than understand and fix the current system.) One company after charging a $99 service call proposed $7000 to fix the system which ultimately Santos did for $2000. Santos and his assistant also showed up when they said they would, and otherwise I felt they were very trustworthy. I would definitely recommend them.

He quoted me some prices and then just disappeared. Not the way to run a business! Don't bother…read morewith this guy.

This company did a hest pump install for us summer of 2020. We found an issue where a leak happened…read morebecause they screwed into a water pipe during the install. The company took a week from the time we notified them to even talk to us about it. Their response was to send the installer out to look at it. I requested a call back that day (it was 10 in the morning when someone came to finally see where the issue was and what happened. 2.5 days later no response from the company. They are not returning calls or emails. Do not use this company if you want any professionalism or integrity in their work.

From the owner: Appalachian Heating & Air Condittioning specializes in heating & air conditioning service and…read moreinstallations. We also have a fully functioning custom sheet metal fabrication shop for ductwork and any sheet metal needs. With our expert team of technicians we have the tools to finish your project on time, within budget and to your complete satisfaction. In addition to providing first-rate service, we strive to keep our prices fair by cultivating relationships with manufacturers to create a streamlined and cost-efficient process.

I appreciate that Mellott Plumbing was able to come out the same day and arrived when they said…read morethey would, which was helpful in an urgent situation. However, my experience overall was disappointing. The plumber accessed the wrong cleanout that wasn't connected to my home, was unable to clear the blockage, and diagnosed the issue as roots in the pipes. I was charged almost $600 for this service. I decided to get a second opinion, and the other plumber found that there were no roots in the pipes (confirmed with a camera inspection) and was able to clear the blockage successfully. When I called Mellott Plumbing to explain the situation and request a partial refund, they did issue a refund, which I appreciated. While I'm thankful for the refund and their prompt response, the initial misdiagnosis and incorrect approach caused unnecessary stress and expense. I hope they take this feedback as an opportunity to improve their service in the future.

Quality of service was excellent. Very knowledgeable and helpful . The service we needed was for…read moreour whole house water treatment system.