A few weeks ago, I needed help with a piece of equipment. I called a dealer in California, but…read morethey couldn't help me. Then, I found out that Brainerd is a dealer. When I called Steve at Brainerd, I was worried because they are located too far from Hawaii to help. But Steve was awesome and connected me with a closer dealer. Problem solved thanks to Brainerd. Mahalo!

Was visiting my family from Texas and they needed to get some work done around their house. We went…read moreto Brainerd and everyone was so kind and helpful. Counter people were so helpful getting us the right equipment after telling them what work needed to be done. Highly recommend!

At the time of writing this review, the Yelp profile appears out of date (business name is AAA…read moreRental on the profile). They are AAA Equipment Center now. Years ago they were rental focused, but they have changed with the times and demand. They rent and sell equipment now and have a good selection of quality brands in the property maintenance categories (lawn/garden and general landscaping). I have rented equipment here on/off for the last 15 years. I have purchased equipment as well. Customer service and equipment knowledge is top notch. The owner (Simon) is hands-on, practical, and professional. Employees I've dealt with have always been great. They even have a friendly shop dog that greets you and hangs out with you while you are there. Their product offerings are top tier as well with good quality equipment from ExMark, Husqvarna, and similar. It's a small shop, but if you need to purchase or rent equipment for jobs big or small, they can help. I especially appreciate the tight community, customer oriented approach I've experienced with each visit. I've never received the casual, disinterested attitude when looking or shopping at AAA -- even when I didn't purchase or rent. I've seen that disinterested attitude in too many sales and service shops of similar size/makeup. So, I take my business to where it's appreciated and backed up with quality products and service offerings -- like AAA Equipment Center. I also appreciate that they SERVICE what they SELL. This includes warranty service on equipment. That saves me time and money and headache when something does happen. I don't have to haul it or ship it somewhere else.

Made a reservation for 60 in brush cutter showed up they wanted to give me a walk behind brush…read morecutter because the employee had made a mistake in the reservation someone else had called in not making a reservation not having any info on file for the 60 inch brush cutter and they were allowed to get it and if anything all I can say is what a joke the worst customer service experience I've ever had

We built our house back in 2005....needed replacement parts ect. and Brian from Bob's lumber came…read morethrough time and time again. Very helpful, prices are right and customer service excellent. Would recommend them to others to shop for their construction needs. Dave K.

We recently ordered lumber and local delivery for a home project. Great prices friendly helpful…read moreservice and they offered free delivery due to another project in our area give Bob's a chance to earn your business and you'll be happy

As I went to look up the number for these guys. To rent a power rake like I do every other year. I…read morecouldn't help but see the one bad review. I've been renting and bringing in small motors for the to repair for almost 10 years. Very nice and very informative staff. Never had a problem here. Always been straight forward and always super fair. Couldn't ask for a better local rental shop.

Funny how I was able to get generator running myself after you said "it would never run again" plus…read moreI also found out the pull rope was covered by factory warranty which you argued that it wasn't. Generator still runs good today without overhauling the motor!

Renters beware! Rented a lift recently from here only to…read moreget it set up and myself extended up in the air and find the controls not working to bring myself back down. Good thing I had someone on the ground to use the ground controls on the unit which Thankfully worked to bring me back down. Had the machine approximately an hour though accomplished nothing with it as I couldn't see having to have it operated for me from someone on the ground for what was to be a good full day of work to be done. So I promptly returned it and explained the issue. Wasted another hour roughly going through testing of controls with the owner at his facility given only that it must've been going out of level slightly, enough to cause the control issue ( though the unit lights always indicated it was level, also when I got home I looked at pad placement locations, no sinkage at all, in the slightest) then expected to take the lift back out and try it again. No thank you I tried it long enough to realize something was clearly not functioning properly. Ended up having to pay $50. Partial fee for the time out as he claimed he could've rented it to someone else, I did bring up that for the past cpl weeks driving by it's been on the lot everyday, he told me no it was out yesterday and goes out again tomorrow, I took him at his word though I did look at his desk calendar when back inside his shop, where my name was down for the lift and saw that was an outright lie, it was not written down on either of those days. I held my tongue though wanted to say really, funny you don't have it on your calendar as going out. ...(remember where liars go, you'll profit nothing in the end) also drove by the next day, mid-day; still there, odd it could both be rented out yet still on the lot. You've now eared this review and my word of mouth to all who'll listen and I know many people in the area having lived here for decades and trust I'll even go out of my way to tell strangers in addition to friends and family. My final word of caution, rent from elsewhere or possibly regret not having done so.

The owner is a liar and is very rude. I would rather drive 30 miles to rent what I need then rent…read morefrom him.