Poor quality of work and the owner is a threatening bully. I can't understate what a mistake it was to hire them. I can touch the shingles through my attic. They didn't replace missing wood. They had to be called back to fix so many things and the owner responds to me with threats as he had my money and I have a poor job that has required a lot of aggravation. read more

Great Installation, Terrible Warranty Service The company did a great job installing our windows and roof. Everything was completed on time, and the quality of the work seemed excellent. However, their warranty service is extremely disappointing. After just one month, the screen on our sliding door developed a hole at the bottom. I called multiple times, but no one ever came to fix it. Later, when I reached out for a quote on a new siding project, the salesperson was eager to give me an offer. I made it clear that I would only proceed if they first fixed the screen under warranty. Since then, I haven't heard from him or anyone else. It's frustrating that they are quick to take on new projects but completely ignore existing customers with warranty claims. If you're looking for good installation work, they are fine--but don't expect any follow-through on repairs or warranty service. read more

I had their windows installed in.my new home last year and most if the screens developed holes within two months. The rep came out and said it was from grasshoppers. Now many of the screens are destroyed and some of the screens are up high, above landscaping rock (no lawn or grass). I'm extremely dissappointed with the poor quality and now have to replace screens on my new home, at my cost. Side note: we have never observed a single grasshopper on the screens. read more

DO NOT USE A J WINDOW AND DOOR SOLUTIONS! It's been non-stop problems with them ever since the actual work began. The sales people are nice and, of course, tell you their sending out high quality, experienced workers to do the job. Total BS. They sent out a "new guy" who wasn't proven. Evidently, they fired him some months later due to his consistantly shoddy work. The crew did a good job with the window installation, but did a lousy job on the siding, trim, gutters, and downspouts. I'd been having them come out over a year to do repairs. Unfortunately, they have a hard time living up to their warranty. This is how they do it... 1. You explain the issue that needs to be repaired in detail on the phone. 2. They reluctantly send someone out and you show them the issue face to face, in more detail. 3. Then, they send out different employees who don't have the full story idea and do only a small fraction of the repairs. This cycle continues, again, and again. Also important, when they start getting frustrated, they try to put the blame on you. I'm a laid-back kinda guy, but they said I was being "too particular". I am certainlynot too particular None of the dozen contractors I've ever used in my life ever had a problem with fixing any I've noticed that was a little shoddy. Then again, it was extremely rare that it would even come up. Most of those contractors were very good. I used to labor for a sider in Colorado over 20 years ago. Although a little rusty, I have a good idea of how it works. A couple of their goons came out one day and said, "if it's so easy, why don't you do it yourself" with a nasty tone. Granted, these were the Einsteins that overlapped the downspout the wrong direction. Anyway, to make a long story short, here's a list of some of me being "too particular"... Water leaks in a couple different areas due to negligence Water fried my stereo, no concern by them Lengths of flashing blowing off Shutters falling off Doing thing incorrectly, because that'd "be easier" No drop edge around in some appropriate areas Gaps, gaps, and more gaps Siding over vent Still finding loads of nails in gardening beds after two years, of coarse, flattening a tire or two. read more

I learned of AJ Windows through Angie's List. I contacted them and scheduled a consultation for a free estimate. My husband and I sat through the presentation and were quite impressed with the product, the warranty and cost. We had 14 windows replaced and 1 patio sliding door. The installation and workmanship were outstanding. The installation for everything was completed in one day. Between the initial order and three to four weeks prior to installation, I had upgraded my windows to include interior grids on the upper halves of the windows, at which time I added the patio sliding door with grids as well. Tom and Eve, owners of AJ Windows Solutions, have been very helpful, professional and delivered an outstanding product. I would highly recommend this company to family and friends. read more

AJ Window and Door Solutions - Windows Installation Near Me - Shoemakersville, Pennsylvania

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Had a new roof put on not quite four years ago and wound up with a leak in the ceiling. Called AJ Windows and doors and first they told me I had the wrong company then they said they would send someone to check it out. No one ever showed up Called back and left a message and no one ever returned my call. We paid a lot of money for this roof and now we are right back to where we started with a leak that was supposed to be fixed with the new roof. Don't recommend this company to anyone. A very dissatisfied customer!! read more

I contacted AJ Windows and Doors to obtain an estimate to replace both my front storm door and back sliding glass door. While they were not the lowest estimate we received they were not the highest either. They do provide discounts for Angies List as well as paying cash. The sales person helped us determine all the finishes we wanted on both doors. The doors took about 5 weeks to arrive from order to installation. The customer service team was friendly and helpful throughout the whole process. On June 1, 2016 they came to install my doors. It took about 3/4 of the day which was not bad considering it once one person doing the installation. The installer was friendly and kept us informed throughout the installation process. We have had the doors now for almost 3 weeks - they have been amazing. The house is so much cooler this summer. I highly recommend this company. read more

AJ Window and Door Solutions - Our new french door. - Windows Installation Near Me - Shoemakersville, Pennsylvania

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My husband and I bought our home in April of 2019. We were aware that one of the roofs may need repair as the sellers were candid about one part in particular that may need to be redone. We had AJ Window & Door Solutions come out and assess the state of our roofs and it was decided that we would redo three of our four roofs with this company. At the start, it seemed as though this was going as expected. The roofers redid the roofs in the amount of time expected and everything appeared to be done well. Shortly thereafter, the roof over our back porch leaked into a small pond into our kitchen, we called and asked for AJ Window & Door Solutions to please come out and fix this as this roof was previously not a problem, but after their construction it certainly was. It took several weeks, but the company did as asked and repaired the damage to our ceiling and pantry door stating that it was an old coke can that clogged the drain, etc. By this time, we had noticed the mass amounts of nails that had punched through the roofing and into the inner canopy of the rooftop outdoors. Figuring this was only an aesthetic issue, we let it go. This year, the same exact roof in the same exact place has leaked back into the kitchen during a storm. We called several times and left a message, several times, but our call was never returned. This evening, less than 2 years since the roof installation on our top floor, my daughter comes downstairs from her bedroom and says the roof is leaking. Only it is NOT just leaking, it is POURING down the wall so badly that we are not sure if the roof will even hold. After thousands of dollars in the double digits invested in three roofs, we were NOT expecting that within 2 years we would be concerned about a cave in. My husband has called every number we could find to desperately try to reach someone from the company, but no one has reached out to us as of yet. I am HORRIFIED that we invested in this company that appeared reputable, however we will now likely need our homeowners insurance to fix whatever they damaged on the top floor roof, as well as over the kitchen/back porch. My husband says he will not discount the water damage in our living room either as not associated. The only positive that I can say, is that the original leak from the previous homeowners has not leaked since, so with this company, it looks like 1/3 of the time you may get a roof that doesn't leak and possibly cave. read more

The Goal: Replacement of all windows and rear door(s) on a 26 year old residential house. Repair, if possible, of decorative window lattice on sides of front door. Excellent work by the AJ Window & Door crew (James, et al.). Overall, extremely satisfied with the quality of the work and windows, as well as customer service by Tom and Eve, co-owners (who worked out plan, gave quotes and customer service). We had considered windows from national outfits including Pella and (Renewal by) Andersen, as well as Lowes also. Quotes varied with Pella having both the lowest quote and seemingly a lot of variety to choose from. However, AJ Windows had a higher quality and better insulated window (and insulation was on our minds at this point in window life), and Tom worked with us on price. During our search period AJ Windows performed some minor miracles (very old windows, metal and brick casements, large gaps) at my wife's place of work and that cinched it. Installed the OKNA 800 Series windows. They all move well, look fantastic and have superior insulation/leakage factors. Previous windows had a single lock clasp (these have two) and tended to slide up or down leading to convection losses as well as (more) conductance through the windows and condensation due to loss of seals (double panes). White color works well with most anything, but the outer white wood trim will allow for painting to match (not that I look forward to any paint job). Removal went smoothly, including the centerpieces of twin double-hung windows that were now large sliders (part of the cost savings as well as letting in more light). The double back door removal was more challenging with some rotted wood and a thin tile piece that cracked (Eve compensated us for this). The sliding glass door was a HUGE improvement. Window insulating and caulking is important but the trim forming and placement evidently takes experience and skill to make it look right. James was top-notch in this regard. We can already see a difference in the amount of light let in and the insulation, although I am almost looking forward to seeing how much better these windows are next winter (no rush, though...). James attempted to access the decorative windows (that the neighborhood builder had evidently got a good deal on) - the rubber seals had melted to the consistency of wet caulk - but he could not do so without risking a breakage of the windows. We decided to forego this repair for now (will replace full door/windows later) and I appreciated his attempt and honesty. Clean-up was good and I have confidence that they stand behind their work. read more

Very nice people, but very expensive. If anyone knows anything about building there going to figure it out right away. I could have put a 2 car pool barn up for the same price of a small almost flat roof would have cost me from AJ Solutions read more

Hello. We purchased our house one year ago. Our first winter's heating bill told us that this older home (1960 ) desperately needed new windows, 15 of them plus a glass door. We performed the due diligence of obtaining estimates. In large part, there were not a great deal of differences in what the salespeople (who were all good) showed us. The windows shown by the various salespeople might not be all be from the same manufacturer but they were of the same quality and had the same features so that did not influence our decision very much. The prices were not far from each other so that did not give us much to make a decision. What it came down to was the presentation and Joshua's was tops. Now, what was their installation crew like? Were they just as good? Three installers came this past Thursday and installed everything. Two, Andrew and Kyle returned on Friday to do the finish work. Excellent. They were very diligent and we are happy. OK, Winter, bring it on. We're ready. read more

My wife and I decided to spend some cash and replace 90% of the windows and doors in the house. New front door, sliding glass door, five double hung windows and a bay window. I contacted AJ because they were recommended by a friend from work. Derek came out and had a great presentation. Window samples and everything, clearly high quality. Not the cheapest, but I was taught you usually get what you pay for. It takes some time to get your new windows and doors as they are custom built after the measurements are taken. Fast forward two months, great job. Everything was installed in just over a day, with zero problems, and excellent craftsmanship and clean up. Then we decided to do a new shingle roof, and because we had recently done business, Tom gave us a break on the high end shingle, 50 year warranty, and his crew did a great job installing it. Looking forward to putting siding on next year with AJ. read more

DO NOT USE A J WINDOW AND DOOR SOLUTIONS! The sales people are nice and tell you their sending out high quality, experienced workers to do the job. However, the installers did a lousy job on our siding, gutters, and downspouts. It's just been one problem after another. I'd been having them come out over a year to do repairs. Although, this is how they do it... 1. You explain the issue that needs to be repaired in detail on the phone. 2. They send someone out and you show them the issue, in more detail. 3. They send out a couple of bone-heads who have no idea what's going on to do only a small fraction of the repairs. Then the cycle continues, again, and again. read more

Hired these people to do orur roof. We wanted shingles on the main part and copper colored metal on the porch roof and a witch's hat. The shingles look fantastic. They spent a week and a half on that part. The circular part with the metal looks great as well. They took two days to complete it. The porch looks terrible. They only spent eight hours on it. It is bigger than the rest of the roof. Screws were used instead of rivets, there is step flashing around the round part of our house (looks awful), things are wavythat should jot be. We had them come back out but they just couldn't deliver. Spending all this money to get a job half done is just sad. Other than that they left trash all over my yard and crushed everything in all of my gardens but they were really nice guys. read more