I was looking for car insurance and called this company. Tamika spent over an hour on the phone…read morewith me not only finding me the best deal for insurance but also guided me on the best areas to live in/around Columbia, MD (I had just moved and was looking for a place to live). She was very professional and knew a lot about the process and what I really needed and didn't need. If I need any other type of insurance in the future, I'll be going through them.

From the owner: Insurance Brokerage that works for YOU and shop around according to YOUR needs…read more Myers Insurance Services uses sound, industry-recognized risk management strategies to provide our clients with comprehensive insurance coverage and develop diverse wealth management portfolios. - At Myers Insurance, we are Knowledgeable and Competent in reviewing your current insurance portfolio or prospective insurance risk. - We recommend the coverages and coverage limits you need to protect your most valuable assets, home, auto, and business.

I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

Scott McGrew welcomed me back after almost a decade away. Great service and a friendly office!read more

Top notch insurance agency. Don't think twice to be insured with them.read more

The Swann agency has agents who provide poor customer service to their customers . Once you become…read morea client you become just a dollar sign . There is no consistency in service with this agency. In today's world where you have many options in finding insurance coverage definitely don't choose this agency unless you want to be taken advantage of.

Robin at Swann Insurance is wonderful to work with. She is not only knowledgeable, but also…read moreefficient; two qualities I greatly appreciate. So glad I found her!

Great customer service, super friendly, transparent and will answer any questions you may have!read more

In a world where customer service is seriously lacking I can only say that Jim Myers and his team…read moreat State Farm are AMAZING! They always get back with me and are super helpful at answering any questions I may have. They have always done their best to get me the best rates. I would recommend them to anyone. Keep up the good work!

I contacted Pillar about getting a new auto insurance policy in DC after a mix up with my former…read morecarrier that was caused by my less than stellar driving record. I worked directly with Don, the founder. He was very knowledgeable about the insurance space and explained all of my issues/options clearly, which was extremely helpful in navigating the frustratingly complicated task of insuring a new car in DC. Was also easy to reach for any questions that came up. Highly recommend.

From the owner: As an independent insurance agency we represent multiple highly-rated insurance companies such as…read moreErie Insurance and Progressive. We can take care of all your insurance needs, whether it be auto insurance, home insurance, life insurance, commercial insurance, or long term care insurance. Because we represent multiple insurance companies we are able to provide you with our best option and not just the only option we have. We are experienced and friendly. We want to make the insurance process easy and informative. We pride ourselves on helping people understand their insurance so that they are better off even if they decide not to purchase insurance from us. We do have some unique product offerings. So whether you have a high-value home or own a business we may be able to provide you with coverage that you don't currently have. With regard home insurance, Erie Insurance offers guaranteed dwelling replacement cost - this means that there is no cap on what Erie would pay to rebuild the dwelling. This is a unique feature that few other companies provide. On the home insurance Erie also offers underground service line coverage and earthquake coverage. Many insurance companies simply don't offer these coverages, which means that if an earthquake were to occur and cause damage you would not be covered. Both Erie Insurance and Progressive also offer rideshare insurance in Maryland, DC, and Virginia.

I like everyone there. Very friendly and helpful. I would give them 5-stars if they did not work…read morewith the Cincinnati Insurance Company. They charged me late fees and threatened to cancel my insurance on more than one occasion. I had always paid them on time; however, they said that since they did not process the payments in time, I would have to pay the late fee. I asked if they checked the postmark date (more than a week before the payment was due) and was told they don't go by the date sent, not even the date received, but the date processed. So customers must pay extra for their lack of efficiency. Please, don't use them. The more people that allow this, the more they might feel justified in using poor business practices. Hopefully VW Brown will drop them as a potential option, and earn the 5-stars I know they are capable of.

I called Marc Bruno (VP) for a quote because he was recommended to me. It took a bit to connect…read morewith him but I loved how he broke down everything and explained it to me. We had a hurdle about my home roof but I got that resolved. Then he just didn't communicate any further. Very unfortunate that a VP of a company has poor customer service skills. It is not difficult to do the right thing but reading these reviews, not returning calls is an issue that seems to be prevelent within this organization. Take your business elsewhere.

Hill Point helped me lower my insurance rates significantly and was able to explain the discounts…read morethey found that I should have been receiving with my past provider. After working with my agent I feel that he had my best interested in mind and had no hidden agenda! I would recommend Hill Point to anyone looking for a trusted source to get the best rates available.

From the owner: Located in Baltimore, Maryland, Hill Point Insurance LLC is a full service, independent insurance…read moreagency licensed in MD, DC, VA, DE and PA - with access to over 30 different insurance carriers. Personal Insurance, Commercial Insurance, Life Insurance, Health Insurance.

Great insurance agency. Linda, my assigned Rep is fantastic. Prompt service, advocacy with the…read morecarrier's adjusters. I am 2nd generation with them for a reason.

From the owner: Auto, Home, Life, Commercialread more

Greg Fasick has saved my family thousands of dollars on our insurance premiums! We are paying one…read morethird of what we paid to All#@ate Insurance company, for much better coverage. Greg Fasick works continually to make sure our insurance needs are exactly what we want ...and need. Greg is far different from other insurance providers. He is never imposing. He reviews my coverage and payments regularly --always looking for ways to protect my family at the very best prices. My premiums just went down again for the third time with Greg! He is professional and most knowledgeable. He listens patiently, then responds blazingly fast to my requests. Greg is absolutely the best insurance agent with whom I have ever worked. Ever. He's not only a great insurance provider but a trusted friend.

Gregory was extremely responsive and helpful, providing me with the information I needed right…read moreaway. I recommend him highly.