Requested a quote in an area out of Yakima, and the owner said they could drop by and check it out while they were in the area on another call. Without mentioning anything beforehand, was presented with a $450 bill after the fact - in addition to not taking the job. I would have been happy to pay a pre-discussed fee, but would not have had them come out at such a ridiculous rate. Please avoid. read more

Slow service. They don't call you back and it takes them weeks to get back to you. We needed our irrigation pump fixed. It's been 3-4 weeks and we've called about 5+ times and have spoken to management and they still haven't come by since 7+ days ago. The guy knows nothing about irrigation pumps at all. Why are they employing people who are not knowledgeable?? We've had no water for a month now and they act like we are bothering them when we call for updates. I would never use them again nor would I recommend them to anyone. read more

They are willing to risk your health and a fine from the State at Akland by not wearing masks or requiring it of their clients. Their inconvenience is certain to create more disease and that could risk a life but even if that doesn't seem real to them, maybe they should consider what the rebounding rate of illnesses is doing to our restaurants and bars. I won't go there again. read more

After reading Sally's review of this business not wearing masks, I had to patronize this business. I found two pressure tanks in stock that I couldn't find at Lowe's or Depot. Thanks Sally For the recommendation. I would have never called them if it wasn't for you. read more

Dishonest and caused us thousands of dollars after purchasing a home to make up for their mistakes. Brought issues to their attention and wouldn't remedy it. read more

My mom and dad thought their well pump quit working because they had no water. They have used Akland in the past in the past, so they had them come out. Akland said the well pump was bad. Akland installed the new pump and still no water. Mom and dad hired an electrician to check all the electrical. He discovered a solenoid was bad. He replaced the solenoid and the well pump started working. Akland did not test the electrical components. Mom and dad spent $4000 because a faulty solenoid was not detected by Akland. They do not recommend Akland Pump and Irrigation. read more

I would definitely not recommend Akland Pump. During the purchase of our home, I ordered a 4 hour well test from Akland Pump. After 2 hours I received a call that said I was getting 15 gpm and didn't need to continue the other 2 hours. Later I found out the whole test was done on a spigot on the side of the house. The house has a 500 gallon holding tank with a pump so of course it is going to get a consistent 15 gpm. This was not disclosed to me until after the house was purchased that the well test was done on an outside spigot of the house. I also asked for the static level and was told well is too deep and would have to pull pump to get that information. This was our first home and first time dealing with a well so we did not know a lot about wells. We researched and found 15 gpm is decent. We continued with the purchase of the home. 1 month into the house the well began making noises. I had another company come out to take a look and they instantly told me I was getting 2 to 3 gpm. They also were able to tell me the static level without pulling the pump. They informed us that the pump was failing. I went to Akland to inform them of everything and long story short was told tough luck. We ended up paying $10,800 for a new pump and new check valves. Now the system is working at 10 gpm. We would not have purchased the home if the well test had come back at 2 to 3 gpm unless seller fixed the pump. Akland Pump did not do a proper well test and even admitted to not checking the static level knowing they could. Akland also installed an irrigation tank during the purchase of the home. I had asked for this to ensure that enough water could be supplied for landscape (Seller paid for this). Akland did the work but left a pile of rocks from the work they did. I had to show them pictures of their work and then they came back to level the ground. While they installed the irrigation tank, they asked my neighbor to borrow a shop vac. Akland Pump returned the shop vac dirty and full of water. read more

So dissapointed in the service and professionalism of the technicians and the way the business is run. We had a new pump put in in May. We noticed a leak and ask for it to bw looked at. They came out once for like 5 minutes and billed us 90 dollars for not fixing leak. Then we called about the leak continuing and they removed pump for service and brought back. They charged us over 300 for this. All of this should have been free because they installed a faulty pump. But no they billed us. And now we have a call in to fix it and still no one been out. Do not use them use anyone else. They hasve to be better than what we are going through. read more